Twins Movers of Annapolis

Unreal - bugged me to do an in-house estimate for two weeks - felt like I was in a bad used car deal that I could not get out of so as a courtesy and against my better judgment I agreed to an estimate at our home. I took the morning off from work and they called 45 mins before they were due to arrive to tell me they were "Too busy today to get to it, could they come on saturday instead'. They went on to explain that three guys didn't show up and all of the staff, including managers were on the road to handle the miscue and there was no way anyone could come to my home and do the 'quick estimate'. Interestingly, when I mentioned how disappointed I was and that I'd likely complain to BBB about this unacceptable outcome, the salesman put me on hold (or at least he thought he did) and yelled to a manger in the same office "Hey, he's threatening to complain to the better business people, you should talk to him." Manager says "Let him complain". Truly unbelievable at some many levels. As an Annapolis resident for 20-plus years and a MD member of several local organizations, including the MD Bar Association, I'll be sure that this never happens to anyone else again. My time is money and they absolutely wasted my time -- don't let them waste yours (and be careful of their many different names and business monikers...I'm guessing that's purposeful so folks can't pin down who the bad actors are). BBB is my next call.