About us
Business highlights
44 years of trusted experience
Services we offer
Amenities
Senior Discount
10.00
Accepted payment methods
Reviews
4.04 Reviews
Showing 1-4 of 4 reviews
mike H.
10/2017
muffler repair, auto repair, transmission repair
 + 1 moreOk first of all they did the repair on my truck which was a muffler /tailpipe and two struts and the repair I have no problem with... I got a estimate over the phone when I called them which was inline around $450 for labor, they promised to call with a parts quote and then would go forward with work if I wanted to. I got a call that the truck was done , but did not ever get a parts quote ( I figured muffler tailpipe and a couple struts right can't be that much) I went in to get my truck and got a bill for nearly $1,100 for parts which I didn't get a chance to approve or know cost. I paid the charge and then when I got home got prices on the exact parts supplied online (got the strut numbers and muffler cost) Well from Amazon prime I could buy the struts for $103 each, and the muffler/tailpipe was $112. Also got other pricing from auto zone and other vendors so the overall price for parts ranged from around $340-450. I called and left a message I was not happy and didn't get a response so called back, I got a lot of attitude -We only use best parts -We mark our parts up 60% -ETC... I explained I have no issue with marking up your parts but you buy them wholesale cheaper or at least the same cost.. And I never got a price quote for parts to approve. I was deferred to I will speak to Vicky and get back to you .... that was nearly two weeks ago. I am not abject to paying for labor at the rates, or evan a fair parts markup... but unless they don't care about parts pricing to pay a 300% markup is way beyond acceptable . I guess they don't think people will look up price of parts so they jam them and then don't respond when questioned. there are a lot of options for repairs in this area I would avoid this place .
Description of Work: Needed muffler/tailpipe and two front struts
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| quality | |
| value | |
| professionalism | |
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| punctuality |
$1,600
Kristen S.
12/2016
muffler repair
 + -1 moreOverall well. Had some early communication issues.
Description of Work: Truck maintenance and car maintenance.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Keva J.
07/2016
muffler repair
 + -1 moreunknown
Description of Work: New battery. Radiator/transmission flush. Tune up.
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Brenda S.
08/2015
muffler repair
 + -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Contact information
1861 CROWNSVILLE RD, Annapolis, MD 21401
Service hours
Sunday:
ClosedMonday:
7:30 AM - 5:30 PMTuesday:
7:30 AM - 5:30 PMWednesday:
7:30 AM - 5:30 PMThursday:
7:30 AM - 5:30 PMFriday:
7:30 AM - 5:30 PMSaturday:
ClosedLicensing
Bonded
Insured
State Contractor License Requirements
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*Contact business to see additional licenses.
Service Categories
Auto Mufflers,
Auto Transmission,
Auto Service,
RV Sales & Service,
Auto Glass,
Auto Inspections,
Auto Accessories,
Auto Radiators,
Welding,
Auto Tires
FAQ
JOHN KENT AUTO & TRUCK REPAIR is currently rated 4 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday: Closed
JOHN KENT AUTO & TRUCK REPAIR accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, JOHN KENT AUTO & TRUCK REPAIR does not offer free project estimates.
No, JOHN KENT AUTO & TRUCK REPAIR does not offer eco-friendly accreditations.
No, JOHN KENT AUTO & TRUCK REPAIR does not offer a senior discount.
No, JOHN KENT AUTO & TRUCK REPAIR does not offer emergency services.
No, JOHN KENT AUTO & TRUCK REPAIR does not offer warranties.
JOHN KENT AUTO & TRUCK REPAIR offers the following services: Md state inspections, DOT inspections, Foreign and Domestic cars & trucks, Transmissons, Engines, Diesel repair, Complete Services, Tune up & Brake service, Preventive Maintence, Fleet Contracts, Service Contracts, RV service, Bus saftey Inspections, Large Truck service & repair
Contact information
1861 CROWNSVILLE RD, Annapolis, MD 21401
Service hours
Sunday:
ClosedMonday:
7:30 AM - 5:30 PMTuesday:
7:30 AM - 5:30 PMWednesday:
7:30 AM - 5:30 PMThursday:
7:30 AM - 5:30 PMFriday:
7:30 AM - 5:30 PMSaturday:
Closed