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JOHN KENT AUTO & TRUCK REPAIR

4.0(
4
)
Metal Stairs and Railings Repair, Metal Structure or Object Weld or Cut,

About us

John Kent's is a family owned business, operating in the Annapolis area for 30 years. All our technicians have over 20 years experience in the automotive and trucking field.

Business highlights

44 years of experience

Services we offer

Bus saftey Inspections, Complete Services, DOT inspections, Diesel repair, Engines, Fleet Contracts, Foreign and Domestic cars & trucks, Large Truck service & repair, Md state inspections, Preventive Maintence, RV service, Service Contracts, Transmissons, Tune up & Brake service

Accepted Payment Methods

  • CreditCard
Reviews
4.04 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
0%
2
25%
1
0%
Write a review
Showing 1-4 of 4 reviews
Mike H.
Oct 2017
2.0
$1,600
Ok first of all they did the repair on my truck which was a muffler /tailpipe and two struts and the repair I have no problem with... I got a estimate over the phone when I called them which was inline around $450 for labor, they promised to call with a parts quote and then would go forward with work if I wanted to. I got a call that the truck was done , but did not ever get a parts quote ( I figured muffler tailpipe and a couple struts right can't be that much) I went in to get my truck and got a bill for nearly $1,100 for parts which I didn't get a chance to approve or know cost. I paid the charge and then when I got home got prices on the exact parts supplied online (got the strut numbers and muffler cost) Well from Amazon prime I could buy the struts for $103 each, and the muffler/tailpipe was $112.  Also got other pricing from auto zone and other vendors so the overall price for parts ranged from around $340-450. I called and left a message I was not happy and didn't get a response so called back, I got a lot of attitude -We only use best parts -We mark our parts up 60% -ETC... I explained I have no issue with marking up your parts but you buy them wholesale cheaper or at least the same cost.. And I never got a price quote for parts to approve. I was deferred to I will speak to Vicky and get back to you .... that was nearly two weeks ago. I am not abject to paying for labor at the rates, or evan a fair parts markup... but unless they don't care about parts pricing to pay a 300% markup is way beyond acceptable . I guess they don't think people will look up price of parts so they jam them and then don't respond when questioned. there are a lot of options for repairs in this area I would avoid this place .
Kristen S.
Dec 2016
4.0
Yes, I recommend this pro
Overall well. Had some early communication issues.
Keva J.
Jul 2016
5.0
Yes, I recommend this pro
unknown
Brenda S.
Aug 2015
5.0
Yes, I recommend this pro
unknown

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

JOHN KENT AUTO & TRUCK REPAIR is currently rated 4.0 overall out of 5.

JOHN KENT AUTO & TRUCK REPAIR accepts the following forms of payment: CreditCard

No, JOHN KENT AUTO & TRUCK REPAIR does not offer free project estimates.

No, JOHN KENT AUTO & TRUCK REPAIR does not offer eco-friendly accreditations.

No, JOHN KENT AUTO & TRUCK REPAIR does not offer a senior discount.

No, JOHN KENT AUTO & TRUCK REPAIR does not offer emergency services.

No, JOHN KENT AUTO & TRUCK REPAIR does not offer warranties.