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Geek Squad - Best Buy logo

Geek Squad - Best Buy

4.0(
7
)
Computer Repair, Electronic Gadget Repair, Uncategorized Services,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 3
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    Assorted photos uploaded by Geek Squad - Best Buy

Reviews
4.07 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
29%
3
14%
2
14%
1
0%
Write a review

Filter reviews by service

Showing 1-7 of 7 reviews
Colin M.
Aug 2015
2.0
Electronic Gadget Repair
unknown
MIchael P.
Feb 2015
4.0
Computer Repair
$100
1st TOTALLY UNACCEPTABLE!
2nd The Black male was totally RUDE!
3rd-The Options are both OFFENSIVE & COUNTER PRODUCTIVE!
4th- I left the store and will now wait for notification and a replacement!
Again, I will have to return to Best Buy.
Keep in Mind that the replacement I requested to replace the DEFECTIVE CD cost $14.99 vs the defective CD cost 5.99!
I am a 'Secret Shopper' and I am a Professional Consultant, ( TSR Call Center Professionals)
I have a very SIMPLE SOLUTION!
bottom line I will not deal with Best Buy and or it's return policy as applied to defective products!
Here I come AMAZON! 
[email protected] or 410-972-1172)
Update 2-28-15-SA

"Amanda" to my rescue!  Amanda was Prompt, Pleasant & Professional, inspite of her multi visits to her Doctor, she has her foot in a cast, but she offered to go and get my replacement CD, within (3) three days she had done what she said she would do!

Please contact Rick Morgan at [email protected] or call 410-787-3139 x 2180.  Please tell him that Amanda, LISTENED-LEARNED & ACTED quickly and effectively.  Your stores return policy is flawed & counter-productive, but Amanda is your Company's primary ASSET at our Annapolis location, I will be back 'MAYBE' AMAZON offers a better selection and certainly has a better RETURN policy for DEFECTIVE products!  Pfunder [email protected] or 410 972 1172!
Susan D.
Oct 2014
5.0
Computer Repair
Yes, I recommend this pro
$150
Everything seemed to go fine.
Minerva R.
Sep 2011
3.0
Computer Repair
$400
I would never go there again. They are overpriced. They kept my computer for a week. I had to get on their case because they were just taking their time about it. I ended up buying a second computer just as a backup.
JOSEPH R.
Feb 2009
5.0
Uncategorized Services
Yes, I recommend this pro
Best Buy has everything you could possibly imagine. You can find everything you could ever need. The checkout is fast. They have security people watching at all times. They were out of batteries for my cell phone. I went and talked to the service manager and they found me one right away.
Barbara H.
Sep 2007
5.0
Computer Repair
Yes, I recommend this pro
$230
They did a great for what they had to with. One of the computers was cleaned up and all the information and programs were saved. The other computer lost data but the Geek Squad did better than we had expected them to do for the 2nd computer. The price was fair and I would recommend them.
JENNIFER S.
Sep 2005
4.0
Stereo and Home Theater System Service
$7,600
WE WERE PLEASED WITH THE PRODUCTS AND SERVICE. THE BEST BUY CHECK VERIFICATION SERVICE WOULD NOT ALLOW US TO WRITE A CHECK FOR SUCH A LARGE AMOUNT AND OUR CREDIT/DEBIT CARD WAS NOT ACTIVE SINCE WE HAD ALREADY MADE A PURCHASE THAT DAY. WE WERE FORCED TO GET A CERTIFIED CHECK FROM OUR BANK FOR PAYMENT FOR THE ITEMS. THIS WAS QUITE A HASSLE.

Licensing

Bonded
Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 4.0 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.