
About us
The founding owners, Jim Rubush & Ben Wolod, established Fence & Deck Connection in 1991. As lifetime Anne Arundel County residents, their commitment to providing the finest customer service in the industry has been instrumental to their success. The addition of Jeffrey Wall into the partnership in 2013 has added a great depth of sales & marketing expertise to help provide a customer experience like no other. Fence & Deck Connection has grown from what was once a two-man operation to one of the leading fence and deck companies in the state of Maryland. We have financing available. Additional Email - [email protected]. Award winning. Additional Service Area - Kent Island
Business highlights
Services we offer
Custom Decks, Screened Porches, Fences & Railing
Services we don't offer
Repairs to Fences & Decks we did not build, Landscaping, Windows, Doors, General Remodeling.
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- Financing Available
- Check
- CreditCard
- 164
Assorted photos uploaded by Fence & Deck Connection Inc
- 62020
Annapolis Composite Deck
$150000-$160000
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
89% | ||
6% | ||
2% | ||
1% | ||
2% |
Filter reviews by service
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that your experience with Fence & Deck Connection was a great one from start to finish. Chris and Jimmy, along with the entire crew, are committed to providing creative solutions and top-notch service, and we're glad they could meet your expectations, even with the weather challenges. It’s great to know that everything went smoothly with the permitting process too! We truly appreciate your kind words and the recommendation. Enjoy your new deck, and thank you for choosing us for your project!"
"Thank you for your fantastic 5-star review! We’re so happy to hear that you had such [Member Name Removed] smooth experience from start to finish. It’s wonderful to know that you love your new deck and that our team and installation crews met your expectations. Your recommendation means [Member Name Removed] lot to us, and we truly appreciate your kind words. Enjoy your new deck, and thank you for choosing Fence & Deck Connection!"
"Thank you for taking the time to leave us a review. We’re delighted to hear that you are pleased with the look of your new fence! At Fence and Deck Connection, we strive to provide high-quality products and services, and it’s always rewarding to know when our efforts have met your expectations. If there’s anything more we can do to make your experience a 5-star one, please don’t hesitate to let us know. Your feedback is invaluable to us as we continuously seek to improve our services. Thank you for choosing Fence and Deck Connection!"
"Thank you so much for taking the time to leave such a detailed and glowing review. We are thrilled to hear about your wonderful experience with Steve and Mike at Fence and Deck Connection. From your very first meeting with Steve, it’s clear that his honesty, down-to-earth approach, and lack of sales pressure made a significant positive impact. We pride ourselves on providing a stress-free and informative experience, and it's wonderful to hear that Steve’s communication and support throughout the process reinforced this. We are equally delighted to hear about your interactions with Mike. His dedication to addressing your concerns and ensuring your satisfaction is a cornerstone of our commitment to excellent customer service. It’s gratifying to know that his promises and follow-through made a lasting impression. At Fence and Deck Connection, our team members are indeed the backbone of our company. We believe that the exceptional service provided by individuals like Steve and Mike truly sets us apart. Your recognition of their efforts and our company's values means the world to us. Customer satisfaction is our top priority, and your feedback affirms that we are on the right track. Thank you again for your kind words and for choosing Fence and Deck Connection. If you ever need anything in the future, please don’t hesitate to reach out."
"Dear [Member Name Removed], We're truly sorry to hear about your frustrating experience. We apologize for any confusion or inconvenience caused during your attempt to schedule a consultation. We understand that inconsistency in our messaging can be disheartening, especially when you're eager to explore options for your home improvement project. We strive to provide clear and accurate information to all our potential customers, and it's disappointing to hear that we fell short of that standard in your case. Permit processes and project capacities can vary, and while we aim to accommodate as many clients as possible, there are times when we must prioritize existing commitments. Your feedback is invaluable to us, and we're committed to addressing these issues internally to ensure a smoother and more transparent experience for all future inquiries. We appreciate your patience and understanding, and we sincerely hope you find a suitable solution for your screened deck project. If you have any further concerns or would like to discuss your experience in more detail, please don't hesitate to reach out to us directly. We value the opportunity to make things right and regain your trust. Sincerely, Fence & Deck Connection"
"Thank you so much for your glowing 5-star review! We are thrilled to hear that you are pleased with the fencing work we provided. Customer satisfaction is our top priority, and we are delighted that we were able to meet your expectations. If you ever need any more fencing services in the future or have any questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again."
"Thank you so much for your fantastic 5-star review! We're delighted to hear that you had an excellent experience with us, from the initial estimate all the way to the project's completion. Customer satisfaction is our top priority, and it's always rewarding to know that our hard work has resulted in a great outcome for you. Should you have any more projects or any other needs in the future, please do not hesitate to get in touch. We'd be more than happy to assist you again. Thanks for choosing us, and we appreciate your kind words!"
"We are thrilled to hear that you had a terrific experience with our service and that we were able to deliver within the promised time frame. Thank you for taking the time to leave us this fantastic 5-star review! Our team takes great pride in providing top-notch service and meeting our customers' expectations, and it's always wonderful to receive such positive feedback. If you ever need our assistance again in the future, please don't hesitate to reach out. We're here to help. Thank you for choosing us, and we look forward to serving you again in the future."
"Thank you for your 5 star review. We appreciate you taking the time to share about your positive experience with Fence & Deck Connection. We are happy to hear you were pleased with the entire process. We will share your kind words with our team. Thanks!"
"Thank you for the 5 star review and recommendation! We appreciate you taking the time to share about your positive experience with our Fence & Deck Connection teams. We hope you enjoy your new outdoor space for many years to come."
"Thank you for the thoughtful 5 star review and recommendation! We appreciate you taking the time to share about your positive experience with our Fence & Deck Connection teams. We hope you enjoy your new fence for many years to come."
"Thank you so much for the 5 star review! We appreciate you taking the time to share about your positive experience with the Fence & Deck Connection team. We hope you enjoy your new fence and outdoor space for a long time to come."
"Thank you for the 5 star review and recommendation! We appreciate you taking the time to share about your positive experience working with Fence & Deck Connection on your recent deck project. We hope you enjoy your new outdoor space for a very long time to come."
"Thank you for the 5 star review! We appreciate you taking the time to share about your positive experience working with Fence & Deck Connection on your recent fence project. We will share your kind words with our team as they love to hear customer feedback. We hope you enjoy your new fence for a long time to come."
"Thank you for your 5 star review, we appreciate it. We are happy to hear we were able to install your fence in a timely manner once the permits were received, and that we communicated with you during the entire process."
"Thank you for the 5 star review! We appreciate you taking the time to share your experience working with Fence & Deck Connection on your fence project with the Angi community. We are happy to hear you are pleased with your new fence, and that the process was easy."
"Thank you very much for the 5 star review. We appreciate you taking the time to share your positive experience with choosing Fence & Deck Connection for your deck project."
"Thank you very much for your 'A' rating. We are happy to hear you had a great experience and are pleased with your new deck."
"Dear Mrs. [Member Name Removed], Thank you for sharing your feedback. We are sorry for your frustration regarding your fence installation and service requests. Customer satisfaction is our number one goal and we strive to do everything possible for 5 star experiences. Unfortunately your contract was not paid in full after completion and therefore, per our contractual agreement, any service or warranty requests would not be honored. We invoiced multiple times without receiving any payments and then finally agreed to accept partial payments to help you satisfy the balance. We normally do not do this but felt we were in unique times and we wanted to help. The balance on your contract was finally paid in December of 2020, well after the installation was completed in January of 2019, which was over a year ago. We set a high standard for ourselves, and always shoot to exceed expectations for every client. As you can see on other reviews, we are known for our award winning customer service, caring deeply about our clients, and going the extra mile when necessary. Now that the project has been fully satisfied, we would be happy to address any issues with the project. Please feel free to reach out with any further comments, concerns, or suggestions. Sincerely, Fence & Deck Connection"
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