
COASTAL HEATING & AIR CONDITIONING
About us
We specialize in your comfort. Because there’s nothing worse than waking up to a failed air conditioner during the “dog days” of August or walking into a freezing house on a cold January night. That’s why we focus on providing the right solution for your specific heating and air conditioning needs. We offer the most dependable and quality equipment and materials at a fair price. We have hand-picked and certified technicians who service and install the proper equipment, parts, or systems based on what is truly needed to meet your needs. And our on-call team ensures that no matter what happens...your comfort is a phone call away! I look forward to adding you to our long list of satisfied customers. For evening emergency service, please call (410)2668277
Business highlights
Services we offer
AND REPAIR: Heat Pumps (water and air source) Central Air Conditioning Air Cleaning & Purification Systems Humidifiers Gas Furnaces Programmable Electronic Thermostats Whole House Dehumidifiers Air Quality Control Devices and Geothermal installations NOW INSTALLING WHOLE HOUSE STANDBY GENERATORS, MAINTENANCE, RESIDENTIAL & COMMERCIAL INSTALLATION
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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82% | ||
6% | ||
0% | ||
4% | ||
8% |
"Thank you so much for sharing, [Member Name Removed]!"
"Thank you for your review. We will the the technician know that you were happy with his work."
Finding a Dependable HVAC Contractor...
Well...
I would prefer a Root Canal without sedation.
Winter start up of my HVAC system found a replacement was needed for an old Bryant (AprilAire) Humidifier.
Being somewhat handy, I ordered an AprilAire 700A unit.
As this was an Apples to Apples replacement, I dove right in.
A few minor modifications (prior installer hooked to the cold water...oops?) later,
I was ready to complete the electrical install.
Well, we are all not getting any younger, and...having recently undergone back surgery...
I found it simply impossible to get down (and back up) from the floor (where the circuit board was located).
Checked the Dealer Directory for AprilAire and COASTAL was the closest.
Sent an E-Mail Sunday night, Received a phone call Monday morning from BOB HARRISON.
Explained my dilemma, and...he said he could have a tech come out Wednesday (48 hours) at 8AM.
His unseen, guesstimate, was for 2 hours labor to complete (and inspect my work) $250.00
OK,
At 0755, Omar knocks on the front door.
On time, Professionally dressed, Articulate, etc, etc.
After a few "Why did they do thats" regarding the previous install...
2 hours and 5 minutes later ...Omar (after correcting an owner/installer goof) had completed his task.
"Lets give it a week and make sure it is performing correctly"
Cost $250.00
So far the system is functioning perfectly.
I do not expect any issues,
But...
If they arise, I am confident COASTAL will address them in a timely manner.
When it comes time to replace my HVAC system,
COASTAL will be my FIRST CHOICE.
Thanks.
For the other system that wasn't cooling under Work to Be Performed: "No AC", the Description of Work Performed: "Found Unit Low On Refrigerant Charged System and CH Operations. All OK. For this I was charge $89 Diagnostic Fee, 1lb of R22@$90, 1lb of R22@$80, minus a $40 coupon for a total of $138 (?!). Grand total for this unit was $227.
The service man was there for less than 1 hour total. Seems like a lot of money for a short time, but as long as both units work, that's ok. Well there's the problem: One week later (today) - the second unit is not cooling. I've left a message with their machine (it's a Saturday and I don't want to get socked with an Emergency charge), we will see what happens.
A little twist to the story... talking to my wife after the fact she expressed surprise that I had even called Coastal in the first place. I said, why? She says don't you remember the last time you called them? Ummm... no I didn't. She said that immediately after the serviceman left the unit wasn't working. They had to get a second serviceman out there who pointed out that the unit had been overcharged to the point of non-operation. I hadn't remembered - obviously.
They have a chance to get this right - I will report back on how it goes - stay tuned.
After he left, the gate was closed, the lights were off, the thermostat was back where I had it set - there was not trace that anyone had been there except for the paperwork on the counter.
Most pleasantly surprised by the prices, and NO PRESSURE TO BUY MORE STUFF!!! What is covered in the preseason checkup far exceeded the services we received with our old contractor. We have signed a service contract with Coastal and plan to use them from now on. I was quite impressed with the differences in company policy and felt that I am dealing with a contractor with integrity. I asked about some things our old contractor had said we needed - and was politely told - no, not really in need of those things.
I love honesty and realism!
Licensing
State Contractor License Requirements
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