Global Repairs, LLC

Yes. He diagnosed the problem and explained it to me perfectly. He was professional and focused.

Repair man was pleasant, competent and efficient. Problem quickly diagnosed and parts ordered. Repair finished in 4 days.

Global Repairs did an excellent job repairing our French door refrigerator/freezer. They arrived on time, quickly diagnosed the problem and once the parts came in quickly fixed it. I highly recommend them and would use them again.

Global Repairs, LLC was an outstanding company to do business with. They were the 2nd company we contacted for our freezer, because the 1st one charged us for a diagnosis (that was incorrect btw) and then told us they didn’t work on our brand afterwards. The service technician was professional, polite, competent and an all around pleasure. I wouldn’t hesitate to contact Global Repairs, LLC for any appliance repair needs. If you need help, they are the company to hire. Period!

Showed up same day service. Showed up ontime. Did above and beyond to help me clean and put back after repair.

Excellent customer services and very professional team.

Amazing experience working with Global Repairs, reliable company, with knowledgeable technicians, excellent customer service.

They were very quick to answer my request. They were quick to send me a technician who repaired my drye.

We finished one our houses and they were able to clean the property in a timely manner.

The technician was very knowledgeable and efficient. I would hire Global Repais again for any appliance installation or repair.

Good

Very happy with tech. He diagnosed problem quickly, and did a good job explaining.

Tech diagnosed the problem very quickly, and explained everything very clearly.

The technical person went above and beyond the call of duty.

Great attention to detail and communication

Our washer machine was no longer spinning successfully. However, it seems that it happened after a down jacket was washed. However, it seems the problem was fixed and the tech was honest and told us the true, there was nothing wrong with the unit. That was an honest diagnostic and we only paid for the visit. Thank you!!!

Fast n efficient

Prompt, courteous and honest

They were on time and professional. Will hire them again.

Professional, very knowledgeable, and thorough. Gave the attention to the task the way I would have if I could I have done the repair myself. I like my old appliances better than the new ones. They last longer and haven't required repairs until they were older. I will definitely use Global Repairs again to keep the old appliances working as long as I can. Global Repairs likes the older appliances, too, and was happy to help me keep them working.

Very informative and helpful

generally pretty good though I did have to watch and cross check before letting them go. would hire again but bear that in mind

Very quick response. Explained all options & gave choices for proceeding. I chose to have parts ordered and he was back to install them in a few days. Very professional. Would use them again.

When I initially accepted assistance from Global Repairs I told them exactly what was wrong and what needed to be replaced on my washing machine. My problem is that I physically did not have the ability to remove the top and back of the washer nor did I have the time. The technician went out to look at the washer and determined something completely different was wrong. Hey, he was the professional (or so I thought) so ok. He stated he needed to order a part that ending up taking 3 weeks to receive, he went to install it and found out the washer still didn't work and what he thought was the problem was indeed not the problem. His 2nd recommendation was to replace the entire washer drum or better yet get a whole new washer because the drum would cost almost as much as a brand new washing machine. I called a different company and yep they confirmed my original thought of what was wrong with the appliance, fixed it in a week and guess how much the part was??????. The part was $20.00 !!! YES, it went from Global Repairs telling me I needed to buy an entirely new washer to only needing a $20.00 part. I called Global Repairs, LLC back and told them I wanted my $50.00 service call fee refunded to me because they fixed nothing and wasted my time with their guesswork and their advise was ridiculous. I was rudely told they do not give refunds even if they make mistakes and I should be happy that they refunded me the $300 part I waited 3 weeks for (that never was the problem in the first place). I told her I would give Global Repairs a bad rating on Home Advisor and her response was "I don't care." "We have lots of people that like us on Home Advisor." Terrible customer service, terrible technicians and a complete waste of time.