Advance Moisture Protection Inc
About us
16 employees. Uses subs. Cost determined by the job. No travel charges. Ask about an Angie's List discount. Additional phones - (410)327-2995, (443)866-8575, (888)304-7663, Additional fax - (410) 676-6325. Additional contact name - Krystal Walker. Additional DBAs - Advance Roofing, Inc, Advance Contractors, Advanced Roofing Inc.
Business highlights
Services we offer
Gutters & Downspouts, Roof Certifications, Roof Repairs, Roofing, Sheet Metal, Siding & all phases of roofing. Metal Roof Restoratin, null
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 11% | ||
| 0% | ||
| 7% | ||
| 11% |
Mr. Nickels went outside the call of duty to make sure the quality of work and materials were far superior than the average companies in Maryland.
He suggested additional needed services at discounted prices - to which we couldn't refuse.
He was most willing to provide us with complete customer service and satisfaction, at any time.
When calling Advance Moisture Protection, Inc., Mr. Nickels and/or Krystal (his assistant) would pick-up the phone on the first ring - this was most impressive.
This company highly values its customers by going over the top to satisfy them (us) - job well done!
He needs to go into the honour roll. My husband's garage had a really big hole in the ceiling and we had a vintage car in there. Not only did he recommend someone to take my husband's vintage car out there, but he did it at a really good price. He sent his crew to put a special material on the garage. He said it's his job to help people and he went half on the remote and half on the garage door and we have a garage door that's steel on the outside and inside. He gave us a deal we could not refuse, now what company does that? None, and he stands out! I'm a widow and he guessed that. He realised that I was a widow and did not have the expenditure. So he says "Well, I'll give you something you can't refuse", and this is what he has done. He also put in a key latch, just in case the power goes down. It's a key latch with a key and all I need to do is just pull the key latch and the door will lift up. This is what Advanced Moisture Protection Company, Timothy Nichols has done. He has also given me a deal to replace some worn slates on the house. He has bent over backwards, forward, left and right. It was outstanding "A" plus, plus service. The turn around was very quick, because I had called several companies on the list, I mean- I was just taking a stab in the dark to go with Advanced, because I had called four companies and one company didn't even bother to answer the phone. What I liked about Advanced is that they picked up on the first call. Now, that's customer service. They last came in January 2013. It was a new garage roof a new garage door, the garage opener, a keypad, the remote, back up battery, and the lock release mechanism, all this was for two thousand nine hundred and eighty five dollars, those and also a finished job site plan. I did not unlock my gate and somehow they had gotten a screw loose and I called their attention to it. They came overnight, at night to fix it.
Saved us a lot of money by being honest about the scope of
work that we needed at his time.
Thank You for a GREAT JOB!!!!!!!
God Bless
My bedroom ceiling started leaking March 25, 2013. I called Advanced Moisture Inc. on March 26
, 2013 they couldn't make it that day but came out the next day. They looked at my roof showed mepictures that day and emailed me a proposal to have it replaced. I did have some problems getting a
date to get the work done but it was done within the 10 days written on the proposal which was fine
with me since it only rained once between the day they came and getting the work done. It was set
up for Tuesday April 9, 2013 but they ran into problems called me and the work was done Wednesday
April 10, 2013. I recommended my sister and they gave me and my sister a discount. My experience
was pleasant. I would use Advanced Moisture Inc again.
"We schedule our jobs as soon as possible. Sometimes we have to re-schedule due to unforeseen situation such as weather. Which we have no control. We performed the work for this customer and we never had any complaints."
Licensing
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