Vanguard Moving Services is a family run Cape Cod moving company owned and operated by Thomas and Julie Mockabee.
Headquarters: 74 Ferndoc St., Hyannis MA 02601
Mailing Address: PO Box 243, Yarmouth Port MA 02675
Business highlights
23 years of trusted experience
Services we offer
Local & long distance residential moving, Corporate relocations. Boxes for sale with free delivery. Packing & unpacking services, Piano & antique moving specialists; private, secure storage available. Delivery services & disposal services.
Services we don't offer
Auto transport, cross-country moves, international moves.
We had a fantastic experience with Vanguard. The owner came out and did an estimate the day after I called. On the day of the move, he and three employees arrived perfectly on time. They were dressed neatly in uniform and were extremely personable and detail-oriented. They took great care with all of our furniture. Even though some of it was fairly cheap pressboard, they treated each piece with the same diligence and care as the antique pieces. Floors and walls were unscratched and the only tiny, tiny ding on a piece of furniture was a complete accident -- just one of those things that sometimes happen and nobody's fault whatsoever. Even though our new home has a very narrow staircase with a tight turn, they didn't leave a single mark anywhere. Tom and the crew communicated with us throughout the day about where they were in the job and any questions or needs they had. Having moved more than twenty times in my life and worked with a dozen different movers, I can easily say this was the smoothest, easiest move ever. We'll definitely use Vanguard the next time we move and would certainly recommend them to any friend, family, or stranger.
Description of Work: Vanguard helped us move from South Yarmouth to Harwich, MA, including several pieces of pressboard furniture that were rather delicate / unsturdy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Annette M.
02/2015
5.0
moving companies
 + -1 more
unknown
Description of Work: I hired them to pack my home, move it into their storage and then deliver to my new home in NH. Thus far I've been packed and moved into storage and couldn't be happier! All this happened during the late January major snowstorm, so we did get hung up with that. The movers/packers were awesome! Can't remember ever working with any move who was more professional and caring of my items. I'll request the same team move me when I close on my NH home and get my things from storage. Yes, it was expensive, but thus far well worth the cost.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joan M.
06/2014
5.0
moving companies
 + -1 more
Vanguard moved my furniture in a local move. Cleaning out my mother's condo--they took boxes of books and other household items to a local charity to donate. Friendly staff, great service.
Description of Work: Moved household.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Catherine C.
04/2014
1.0
moving companies
 + -1 more
They packed delicate items without proper wrapping which ruined heirloom items. They were thrown in boxes. There were a large amount of damaged items due to a sloppy package job. It was careless and irresponsible packing. The move was fine but when I unpacked my items I was heartbroken.
Description of Work: I was moving from Cape Cod to Virginia.
Rating Category
Rating out of 5
James L.
03/2014
1.0
storage units
 + -1 more
They showed up at exactly the right time. 9:30 am. I was told travel time would be included in the cost. I was billed from 9 am on which came to $50.00 (1/2 hour @ $100.00) to travel 3.1 miles. Two young men and a large 24 foot truck was used for the move. They gouged me for 19 1/2 hours. The labor portion should have only been 12 hours. A previous move to the same location took 3 men 2 1/2 hours or 7 1/2 total hours. They also billed me 40 minutes for their return trip home that was exactly 3.6 miles. I notified them twice that there were beautiful hardwood floors in my new home. They put drop clothes down and did a good job except a 14 1 /2 inch gouge that is 1/2 inch wide and almost 1/2 inch deep. My girlfriend noticed the next morning and I call Vanguard on the 23rd to notify them. I took pictures and showed them in person a couple days later since my cable was down. I was told to get an estimate which I did.. I called a number of times about it and was told the foreman had to be questioned. FORTY days after they were notified they questioned the foreman. He couldn't remember causing that type of damage. Thus they deny any responsibility. I have asked to speak to the owner or co-owner directly. Again requests to speak to the owner...have gone unanswered. I would have liked that foreman and company owner to at least look at the damage. It was impossible to have happened any other way. Comments from the HEAD desk staff and quot;of course YOU couldn't have done it ! When I presented her with an estimate. You'll see plenty of smiles. LOOK OUT !! Comments and quot; We would get done a lot faster if you helped out and quot; from the young worker. I have severe spinal stenosis and can lift almost nothing. I was already in severe pain from packing above and beyond the pain I'm in 24/7. I, like many people, am going through one of the most stressful times in anyone's life. We don't need this. Don't get gouged in your wallet or property. I hate writing reviews like this. Too many people ignore and ignore and ignore and ignore problems they are responsible for
Description of Work: They moved all my entire household from an apartment to a new home.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$1,040
James M A.
12/2012
5.0
moving companies
 + -1 more
Vanguard moved our furniture from Cape May Point NJ to Yarmouthport MA and stored it in their warehouse for approximately 2 weeks. They kept their word on every promise they made and did it in a very professional manner.Their workers were very carefull and pleasant to work with. I would highly recommend them on any move large or small. Outstanding job.
Description of Work: Vanguard moved our furniture from Cape May Point NJ to Yarmouthport MA and stored it in their warehouse for approximately 2 weeks t
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Lori B.
07/2012
5.0
moving companies
 + -1 more
They are just great. The movers are very courteous about my furniture and not breaking things. They come to do it in a certain way and they do it. They are very punctual and they are excellent. Their punctuality is awesome and they are very professional.
Description of Work: I used Vanguard Moving Services. I used them quite a lot. The last time I used them was to move into a brand new house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Joy M.
03/2011
2.0
moving companies
 + -1 more
The experience with them was terrible. It's a small company. He promised that four guys would come out, but only three came. Two of them could carry, and one of them couldn't. The job took longer than expected, and it was an inefficient setup. They broke a lot of my furniture. I wouldn't recommend them at all. They were friendly and professional, but we had big, expensive furniture. When we moved there, there were no problems with our furniture. They ruined our furniture with scratches and dings. They have done the most damage to our furniture ever during a move, and this was the shortest move. They had younger people with no experience at all.
Description of Work: They helped me with a moving job.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$2,800
Wendy A.
07/2008
5.0
moving companies
 + -1 more
They quoted me a price which was accurate. They arrived on time for the move. Everything went smoothly.
Description of Work: They moved a $20,000.00 high end copier to my office. They had to remove and replace doors. They were very careful not to jiggle the machine, and it arrived safely and soundly. The movers were professional and courteous.
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Service Categories
Moving Companies,
Storage,
Piano Movers
FAQ
Vanguard Moving Services is currently rated 3.8 overall out of 5.
Vanguard Moving Services accepts the following forms of payment: Check,MasterCard,Visa
No, Vanguard Moving Services does not offer eco-friendly accreditations.
No, Vanguard Moving Services does not offer a senior discount.
No, Vanguard Moving Services does not offer emergency services.
No, Vanguard Moving Services does not offer warranties.
Vanguard Moving Services offers the following services: Local & long distance residential moving, Corporate relocations. Boxes for sale with free delivery. Packing & unpacking services, Piano & antique moving specialists; private, secure storage available. Delivery services & disposal services.
Auto transport, cross-country moves, international moves.