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Approved Pro

Connell Roofing

4.5(
55
)
Roofing, Gutter Repair and Replacement, Gutter Cleaning,

About us

Connell Roofing is a locally owned and operated roofing and exterior company proudly serving Massachusetts homeowners. With decades of experience, our team specializes in roof replacement, roof repair, gutters, skylights, siding, and windows. We are a GAF Master Elite® Certified Contractor, a distinction held by less than 2% of roofing companies nationwide, which allows us to offer the industry’s strongest warranties, including the Golden Pledge Warranty. At Connell Roofing, we are committed to providing homeowners with exceptional craftsmanship, reliable products, and a stress-free experience from start to finish. Our focus on customer service means clear communication, timely project completion, and a crew that treats your home with respect. Whether you need a small repair, a full roof replacement, or a complete exterior upgrade, Connell Roofing delivers trusted solutions built to protect and enhance your home for years to come. Our Services Include: Roof Replacement & Repair Gutter Installation & Protection Systems Skylights & Roof Ventilation Siding & Windows Why Choose Connell Roofing? ✔ GAF Master Elite® Certified Contractor ✔ Decades of local experience ✔ Strong product & workmanship warranties ✔ 5-star customer service commitment

Business highlights

Family owned & operated
Emergency services offered
LGBTQ+ Friendly
69 years of experience

Services we offer

GAF Certified Roofing Replacement Contractor 0% Financing Available Ventilation Chimney Rubber Gutters Fascia & Soffit Carpentry Trim

Services we don't offer

Don't see your need on our list of services? Give us a call to further discuss your needs!

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • Financing Available
  • Check
  • CreditCard
Our recent projects
  • 22
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    Assorted photos uploaded by Connell Roofing

Reviews
4.555 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
5%
3
13%
2
0%
1
5%
Write a review

Filter reviews by service

Showing 51-55 of 55 reviews
VOLODYMYR L.
Feb 2011
3.0
Roofing, Roof Ice and Snow Removal
$450
Workmen arrived promplty and Mr. Connell seemed professional; it was helpful to me to learn what longer-term fix might be appropriate to implement in the spring. My main complaint is that as conditions worsened to the point of emergency (the water set off all the house smoke detectors) I placed five-six calls to the company but not one was returned. There is no doubt that all roofing companies were overwhelmed at this time, but I would have thought that they would have tried at least once.
Response from Connell Roofing
"Unfortunately with this storm our large crew and staff were overwhelmed with work. We had additional support come in at the time and our crews were working 7 days a week around the clock to try and keep up. Our office was flooded with calls, and we made every effort to return each and every one. We would be happy to implement a solution to your problem permanently"
CHRIS E.
May 2010
1.0
Gutter Repair and Replacement
Never heard back from them.
Response from Connell Roofing
"Our company unfortunately never received an email. Please call our office at 781-444-7577 to schedule an estimate"
SHARYN P.
Aug 2009
3.0
Roofing, Roof Ice and Snow Removal
It was difficult. His crew did not inform us as to what to expect or what they were doing and in what order Overall communication was difficult and the owner was not on the job much Follow up issues were difficult as it was hard to get him to return calls or emails and communication was fraught with problems. Very frustrating
John U.
Jan 2009
4.0
Roofing
Yes, I recommend this pro
$2,600
Bill Connell came out and checked my roof since I had water leaking in. He was very nice and pleasant. I then got an estimate from another company. Called Bill to request his estimate since hadn't received it yet. After getting his estimate, we decided to use him as he was local and he seemed like a regular down to earth person 7 someone I could discuss things w/o much complication. He did the work promptly and no problems. I'd recommend his work.
Deborah A.
Nov 2008
5.0
Gutter Repair and Replacement
Yes, I recommend this pro
He was very responsive and the only one that would call back. He was very reasonable about pricing. He has done good work for us before so I am very excited to use him.
Deborah A.
Nov 2008
5.0
Roofing
Yes, I recommend this pro
I just left them one message and they called me right back. He came out and gave me a very reasonable estimate and worked out stages for payments. I would recommend them highly.
ROBERT Y.
Mar 2007
3.0
Roof Ice and Snow Removal
$250
Leaking rubber roof that was causing water damage in the kitchen. Called several roof repair businesses and Bill was the first to respond as well as to give me an estimate. He also removed the snow on the roof as promised. Unfortunately his estimate was 3x more than the contractor that I decided to use. It was a very tiny roof. The roofer that did the work also didn't charge me to temporarily put a patch as well as offered to remove the snow for free. In hindsight I should have waited.
MARK S.
Sep 2006
2.0
Roofing
I called twice and left messages. Eventually my call was returned. Mr. Connell, who was quite polite and apologetic, told me that he would come by my house within a few days to look at the roof. I never heard from him again. During this time period he was advertising for work in the local newspaper. I do not have a brother and I do not have a landscaper. Either you went to the wrong house or a bad story. I don’t know what he is talking about.
DOROTHY D.
Jan 2006
5.0
Roofing
Yes, I recommend this pro
$220
I was very pleased with the rapid response time, as I was concerned about another storm creating additional leaks in the attic. The crew cleaned up thoroughly and was careful about our plantings. Although I haven't been up on the roof to check on the work, I'm assuming it is a high-quality repair (they have been in business 40 years). When I asked if we needed a new roof, I appreciated getting an honest answer. (No.) I have now asked them for an estimate on replacing our wood gutters and will give them very serious consideration now that I know they are so prompt and careful.
CHRISTINE G.
Oct 2005
5.0
Roof Ice and Snow Removal
Yes, I recommend this pro
$250
THEY KNEW HOW CONCERNED WE WERE ABOUT THE SNOW CAUSING DAMAGE TO OUR HOUSE AND CAME BY VERY QUICKLY. THEY WERE PROMPT, CAREFUL AND CLEANED UP AFTER THEMSELVES. THEY ALSO MADE SUGGESTIONS FOR HOW TO AVOID THE SITUATION IN THE FUTURE.
Showing 51-55 of 55

Licensing

Insured
Licensed*

Trade License Number

CS-104803

Trade License Locale

Mass Construction Supervisor

Trade License Authority

Commonwealth Of Massachusetts

Trade License Expiration

11/20/2021

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Connell Roofing is currently rated 4.5 overall out of 5.

Monday: 9:00 AM - 4:30 PM Tuesday: 9:00 AM - 4:30 PM Wednesday: 9:00 AM - 4:30 PM Thursday: 9:00 AM - 4:30 PM Friday: 9:00 AM - 4:30 PM Saturday: Closed Sunday: Closed

Connell Roofing accepts the following forms of payment: Financing Available, Check, CreditCard

Yes, Connell Roofing offers free project estimates.

Yes, Connell Roofing offers eco-friendly accreditations.

No, Connell Roofing does not offer a senior discount.

Yes, Connell Roofing offers emergency services.

Yes, Connell Roofing offers warranties.

Connell Roofing offers the following services: GAF Certified Roofing Replacement Contractor 0% Financing Available Ventilation Chimney Rubber Gutters Fascia & Soffit Carpentry Trim

Don't see your need on our list of services? Give us a call to further discuss your needs!