AFTER HOURS DRAIN SERVICE

Not much to tell really, it was a simple problem, but something we did not have to tools to fix ourselves. I found Tom to be very nice and after a little discussion about which method to use and a quick experiment to determine exactly where the clog was, he decided to go with the snake. And within a couple of minutes, the clog was gone! Tom was right on time (which I am a PITA about) and didn't mind my Frenchies jumping all over him. We talked a little after the job was done and I told him that he was my new plumber.

I called Tom in the morning and he agreed to come at a time of my choice. I made an appointment for late in the afternoon. He arrived a 1/2 hour late, but cleaned the drain quickly, checked the dishwasher also; and recommended measures to prevent a recurrence of a backup.

On the Saturday of Memorial day weekend the bathroom tub clogged and since it was the only bath in the house we needed to get it cleared right away. After trying a chemical drain cleaner I realized that I needed a professional and called around to see who would be able to come on the same day. When I called After Hours Drain Server, Tom (the owner) answered right away and told me he could be over in two hours. A little less the two hours later he was at my home and cleared the drain quickly and professionally...he also took the time to fix a small issue with the sink at no extra charge.

He came on referral from my usual plumber, within about an hour of their attempting to clear the drain. The two companies may work together on a regular basis, from the way it looked. This guy specializes in harder drains, and had more of the heavy artillery. Still, he had to bring a couple of different pieces of equipment in before he got it to drain properly. Afterwards, he was very friendly and open about his work, and chatted a bit about some of the more difficult aspects of his job. This helped me to understand the peculiarities of my situation as well. He was relaxed and did not seem to be in so much of a rush as your average service technician, and yet was very focused. This is not to imply he wasted time or took very long with the task, though. He also advised against using the store bought drain cleaners (as did my regular plumber), to my surprise. They recommend just using a plunger in these situations to try to open the drain, not any of the chemicals at all.