AFTER HOURS DRAIN SERVICE

I called Tom in the morning and he agreed to come at a time of my choice. I made an appointment for late in the afternoon. He arrived a 1/2 hour late, but cleaned the drain quickly, checked the dishwasher also; and recommended measures to prevent a recurrence of a backup.

He came on referral from my usual plumber, within about an hour of their attempting to clear the drain. The two companies may work together on a regular basis, from the way it looked. This guy specializes in harder drains, and had more of the heavy artillery. Still, he had to bring a couple of different pieces of equipment in before he got it to drain properly. Afterwards, he was very friendly and open about his work, and chatted a bit about some of the more difficult aspects of his job. This helped me to understand the peculiarities of my situation as well. He was relaxed and did not seem to be in so much of a rush as your average service technician, and yet was very focused. This is not to imply he wasted time or took very long with the task, though. He also advised against using the store bought drain cleaners (as did my regular plumber), to my surprise. They recommend just using a plunger in these situations to try to open the drain, not any of the chemicals at all.