GARABEDIAN PLUMBING & HEATING, INC.

They charge 150$ an hour and billing starts 15 minutes before they enter your home. They take 3 hours and charge 450 $ to replace 2 faucets a(details below). Its not good for me, its not good time as per google (typical faucet replacement job by a professional is 30 minutes and an armature is 1 hr). You can decide if its good for you. First gentleman came in to fix a faucet and suggested replacement. They had estimated an hour to fix 2 faucets. If you check Lowes / google replacement for faucet it takes 30 minutes to an hour. I thought the estimate was fair and called for second appointment to replace faucet. Second Gentleman who came took 3 hours to replace faucet. I was billed 450$ for it. I spoke to the service manager and he said plumber was in the house for 3 hrs so he is going to bill for 3 hours. When i asked him if I should monitor his plumber on what he did for 3 hours to replace 2 faucet, he didnt have an answer and seems to think that 3 hours for 2 faucet is a fair time. Google and ask any plumber on how long it takes for replacing a standard working faucet (its 30 mins to max max 1 hr) im charged 3 times the normal!! He also added that in case there are leaks from the plumbing of faucet, they are not responsible as I purchased the faucet and it would be a separate call. This conversation was when we were talking about 3 hrs for basic faucet fitting. It was out of context and I wasnt sure if he is warning me not to call as there will be leaks. Also no one mentioned it when we were discussing about faucet leaks or when they were suggesting replacement . When I politely mentioned that this inflexible policy is causing them to loose future business and referrals, the cool comment was "its ok, just pay the bill". I was hoping to use them for other work in home but I havent won a lottery yet and I might need multiple wins if they keep up their work at this rate. Time to look for another plumber.

I would definitely recommend Garabedian’s service to anyone in need. I was a first time customer and the response was immediatly handled by the office staff in arranging a next day service visit. It was not an emergency So the day wait was fine. The technician, Rick, explained what needed to be done, detailed the costs ( ( which were competitive), and answered all questions to my satisfaction. He arranged delivery of the new water heater and all parts needed for installation. Rick and the the others assisting him were polite, respectful and left the cellar area so clean you would not know extensive work had been done. The installation was completed the same day to my complete satisfaction. Again, do not hesitate to call Garabedian Plumbing and Heating when the need arises. You will be be 100% satisfied with the service performed. I know it will be the first number I dial if needed again.

They're very good, it was excellent, thorough, very professional, they did a very good job, they took everything, they removed my old furnace which was pretty large object.

very well. called on Monday afternoon. Repaired Tuesday morning. The quoted price I found to be reasonable for the work done. Would recommend this company.

The replacement water heater that was ordered was not the right height, so the plumber had to cut pipes in order to fit it in. I'm not sure how something like this could happen; the plumber seemed confused and frustrated about the mixup/extra work. When the plumber left, he said I should expect a call from the town inspector to set up an inspection. After a month, I called the inspector and discovered that a permit was never submitted for my water heater replacement. I had to call Garabedian Plumbing & Heating to request that they submit a permit even though my bill stated they had already done that for me. They promptly submitted the permit to the town after my call in December but somebody dropped the ball again after that. My water heater was installed in November 2018 and still no inspection has taken place.....it's March 2019. I had to call the town inspector and Garabedian Plumbing & Heating again today in order to get the inspection set up. I have never received an explanation about why my November bill indicated a permit had been submitted when they had not done that yet. Garabedian Plumbing & Heating did explain that the reason why my inspection was never scheduled (after submitting the permit in December) is because every town is different with regards to how these appointments are arranged. They simply don't know the expectations of each town and did not make an effort to figure it out in my case.

Very well. One task not completed, replacing main water shutoff, because it needs to be done by town water department instead, everything else completed quickly and at a fair price.

An excellent experience overall. Service provider was professional and also took care of a few minor repairs free of cost. The only downside was the 1 week wait time for the first available appointment (probably a result of high demand for their services). 5 Stars!!!

Fantastic, and much appreciated. Would definitely hire them again !

Very professional technician and service. Punctual and clean. No issues at all with this company and we will use again.

GARABEDIAN PLUMBING & HEATING, INC. is good. They response to my call right way, got a second appointment on the first call. They came on time, in fact, the guy came 10 mins earlier for our 8 am appointment. The guy is very nice, and did professional job, solved my problem. I like them, will hire them again. The price is on the high end, but resonable.