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America Air Care

Founded 2009 • With Angi since February 2012

1.4

(3) Verified Reviews

Business Details

Phone Number

Address

14 Atlas St

Worcester, MA 01604

Description

Air Duct Cleaning Services . We Are Open for Business 7 Days A week 8AM to 8PM

Verified Reviews

A few reviews for this pro...
1.0

11/26/2012


Lori F.

I too feel as though this conpany is dishonest. I purchased a Living Social deal for this company and when they arrived they said it would only cover xyz and that I would have to pay extra to have the entire house done right. I said ok, how much? I took them around the house to count all the vents and returns and they gave me an estimate. I jaw just about hit the floor when they told me it would be an additional $3000 to do the job. I told the representative that I didn't want to do the job today and that I would obtain estimates for other companies. Man am I relieved that I didn't cave to the reps claims that I wouldn't find a better company for the price. I received 2 estimates from A rated companies here on Angie's List for between $800 - $1000 to do the same job. Save yourself a lot of money and AVOID THIS COMPANY.

Description of Work
Air duct cleaning for 2 zones, including anti-fungal/sanitizing treatment.

Category air duct cleaning

Service Provider Response

Dear customer. We have not performed a job at your house. You did not like the price and we did not perform a job. If you find another company with a cheaper price it is your choice. Thank you.
2.0

07/16/2012


Robyn J.

I bought a $69 groupon with this company for a "complete chimney sweeping" up to 15 feet, with the expectation it would be $10 per additional foot based on Q&A before the purchase. While I think this company seemed knowledgeable about chimney cleanings, there were large unexpected expenses. I was told during the visit that my chimney had 2 flues (as many do) and they were completely filthy. They talked me into cleaning the second flue (for my gas furnace), stating that it would be dirty deep inside where I couldn't see it. The groupon deal they advertised made no mention of extra cost for multiple flues, but they said the coupon only covered 15 feet of one flue. I had to pay for the additional 25 feet of fireplace flue (about as expected) plus 40 feet of furnace flue, which cost about 10x the original coupon amount. Even though they probably did a good job, I felt scammed out of a lot more money than expected. I also discovered the next day that they had "estimated" my chimney size and not actually measured. My measurement afterward was 35 feet. I talked to the owner Florian, and he did mail me a check for the length I was overcharged. I'm glad they are responsive to customer service concerns, but still it shouldn't have happened in the first place. I highly suggest getting full estimates and understanding the costs before buying their groupon or livingsocial deal.

Description of Work
Chimney sweeping of 2 flues totaling 70 feet

Category chimney sweep

Service Provider Response

Dear Member . We would like to thank you for your business. If a groupon or a livingsocial covers only 25 feet of the chimney. After Inspection technicians measured the length of the chimney and it was more then 15 feet. You have agreed to pay for the extra charges and signed the contract. We do not force you to pay for anything extra unless you want to pay for it. The management responded to you right away with your concern and refunded you some extra charges of the job. Thank You
1.0

05/02/2012


Robin G.

This company - America Air Care - operates dishonestly. Please steer clear. They come in with a very low estimate, or by attracting you with a coupon deal through Groupon or LIvingSocial. I was that latter. They completely scammed me, as well as put cracks in my ceiling around a vent and dust alll over a large dresser beneath another vent. My vents, in my 1,200 sqft condo, were not extensive and had been well cleaned and maintained, but they insisted the situation was dire - mildew, mold, etc, and charged me $2,200, on top of what I had paid for my Living Social deal. Now I'm pursuing the matter with the Better Business Bureau and investigating them. Understand this is not confirmed, but it appears they actually put dryer lint that they brought with them into my duct work when I wasn't looking, then showed it to me on their camera scope, to prove how dirty my vents were. The lint I saw in my supposedly dirty duct work doesn't look a thing like what I now know would be found in a dirty HVAC duct. Shame on me for not knowing and being scammed, so please beware.

Description of Work
Cleaned ducts (HVAC only), sprayed anti-bacterial and mold / mildew.

Category air duct cleaning

Service Provider Response

Dear customer we have Negotiated the price to $750.00. Please remove or adjust this review. Thank You

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, PayPal, Financing Available
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Air Duct Cleaning Chimney Sweeps Dryer Vent Cleaning

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about America Air Care

    How is America Air Care overall rated?

    America Air Care is currently rated 1.5 overall out of 5.

    What days are America Air Care open?

    America Air Care is open:

    Sunday: 8:00 AM - 8:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    What payment options does America Air Care provide

    America Air Care accepts the following forms of payment: Check, Visa, MasterCard, American Express, PayPal, Financing Available

    Does America Air Care offer free estimates?

    Ask America Air Care for details on free project estimates.

    Does America Air Care offer eco-friendly accreditations?

    No, America Air Care does not offer eco-friendly accreditations.

    Does America Air Care offer a senior discount?

    No, America Air Care does not offer a senior discount.

    Does America Air Care offer emergency services?

    Yes, America Air Care offers emergency services.

    Are warranties offered by America Air Care?

    Yes, America Air Care offers warranties.

    What services does America Air Care offer?

    America Air Care offers the following services: Air Duct Cleaning Chimney Sweeps Dryer Vent Cleaning