RestorePro, Inc. logoApproved Pro
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro

RestorePro, Inc.

4.7(
32
)
Water Removal Recovery Service,
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

RestorePro, Inc., is a trusted restoration company serving New England since 1997. We have established a reputation for quality and integrity over the years with property owners and insurance companies. RestorePro, Inc., was founded by Brian Bilowz, originally servicing carpet cleaning accounts. The company has grown to include a fleet of trucks and employees providing full service restoration and reconstruction services. We are committed to excellence in all areas of our business and our commitment includes employee background checks and verifications. Our certified professionals have the training and experience required to restore property and contents to a pre-loss condition. RestorePro, Inc., is dedicated to providing the best service in the industry by consistently communicating with every customer, exceeding expectations and standing by our work. When every second matters and you have to make the right choice call RestorePro, Inc., you can count on us!

Business highlights

Se habla espanol
Emergency services offered
28 years of experience

Services we offer

Recovery Service - Fire or Smoke Damage , Recovery Service - Water Removal , Toxicity and Mold - Removal

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.732 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
3%
3
3%
2
0%
1
3%
Write a review

Filter reviews by service

Showing 1-25 of 32 reviews
Danna B.
Jan 2025
5.0
Water Removal Recovery Service
RestorePro helped us during a stressful emergency. They were helpful and easy to communicate with. They did a good job and followed up to make sure everything was in good shape.
Adam N.
Apr 2024
3.0
Water Removal Recovery Service
Invoice was higher than quote. Lack of communication on when work would be complete.
Susan R.
Jun 2023
5.0
Water Removal Recovery Service
Yes, I recommend this pro
This company was efficient and reliable and most importantly very nice to work with.
Christian M.
Mar 2023
5.0
Water Removal Recovery Service
Yes, I recommend this pro
I recommend them without hesitation.
Barbara L.
Jun 2022
5.0
Water Removal Recovery Service
Yes, I recommend this pro
Responsive and thorough Great communication and follow up
Mary S.
Dec 2021
5.0
Water Removal Recovery Service
Yes, I recommend this pro
Very happy with the results
Mary Grace S.
Nov 2021
5.0
Water Removal Recovery Service
Yes, I recommend this pro
RestorePro staff members were all very knowledgeable, professional, and responsive in dealing with a flood in my basement. I was impressed by how quickly they responded after my initial call, and how frequently they communicated with updates and check-ins. I highly recommend their services!
Arthur P.
Oct 2021
4.0
Water Removal Recovery Service
Yes, I recommend this pro
Organized courteous and efficient
Alanna K.
Sep 2021
5.0
Water Removal Recovery Service
Yes, I recommend this pro
$3,500
Excellent service. If I ever have the need, I will use them again.
Bruno J.
Aug 2021
5.0
Water Removal Recovery Service
Excellent job
Elana M.
Jul 2020
5.0
Water Removal Recovery Service
Yes, I recommend this pro
Nice guy. Removed the water for a reasonable price and did a food job. Explained why the sump pump wasn’t working as well as it should. Cleaned and satirized after.
Rob N.
Apr 2020
5.0
Water Removal Recovery Service
Yes, I recommend this pro
They did a great job
Alice W.
Jan 2020
5.0
Water Removal Recovery Service
Yes, I recommend this pro
I'm totally delighted with the work that RestorePro did to deal quickly with the flood and water damage in my basement. RestorePro's treatment removed the standing water and dried my belongings so I can sort and decide on next steps. They removed damaged wet debris from my premises quickly and efficiently. Their personnel were, without exception, professional and simpatico, in person and on the phone. I greatly appreciate that each employee's business card had both the employee's email address and a good color picture so I could easily identify which person I had encountered. I recommend Restore Pro enthusiastically to anyone who might need competent and compassionate help with restoring property after serious water damage.
Zhen H.
Jul 2018
5.0
Water Removal Recovery Service
Yes, I recommend this pro
They immediately responded to my request about water damage late at night. Their work about water mitigation was very thorough, making sure that every piece of wet materials is taken care of. I also used them for the reconstruction and is very satisfied with that as well. Their communication is top-notch, and they keep me in the loop as to what they're working on and what's the next step. They also handle all the communication with the insurance company. Overall, they have made the whole process a lot less stressful.
Roxana W.
Apr 2018
5.0
Water Removal Recovery Service
Yes, I recommend this pro
Our basement flooded when the sump pump failed and they came right away and extracted the water and set up a dehumidifier and fans to dry it out. They were great
Bonnie C.
Sep 2017
5.0
Water Removal Recovery Service
Yes, I recommend this pro
We had what turned out to be a leak in the water main and ultimately Boston Water had to fix it. But Restore Pro came and bailed us out. They also installed a pump so the flood did not continue. They are not plumbers or experts on the cause of water in the basement, but really solid for removal. and prompt which is important
Dennis S.
Jun 2017
5.0
Water Removal Recovery Service
Yes, I recommend this pro
Matt was great stayed here until after 1 am to make sure the problem was resolved!
Jen G.
Mar 2016
0.5
Water Removal Recovery Service
They started out great, professional and informative and then they were terrible! Very vague, one worker made me feel uncomfortable in my own home, they didn't follow through on what they claimed they would. The owner was very wish-washy and unpleasant to deal with.
Response from RestorePro, Inc.

"Dear Jennifer, Thank you very much for your review. I am sorry to hear you were not pleased with the service provided. We had an enormous amount of work at that time because of frozen pipes that occurred, and our company was very stretched at the time. We strive to hire quality professional people with background checks and referrals. After reviewing the technicians that were at your home, I was surprised and sorry to read that you felt uncomfortable with on of them in your home. I apologize for appearing wish-washy ,I believe it was because you had requested something we do not normally provide, and I should have made that more clear. I would like to let you know that I appreciate your business, and I hope the rest of your project goes more smoothly for you. Sincerely, Brian Bilowz"

Harold S.
Mar 2016
5.0
Water Removal Recovery Service
Yes, I recommend this pro
Fast, reliable,courteous,professional would recommend them to anyone and everyone
Raymond M.
Oct 2015
5.0
Water Removal Recovery Service
Yes, I recommend this pro
The team and the company were top notch. They were very personal and knowledgeable. They removed all parts of the room that were effected by the sewage back up and were just a pleasure to have working here. I highly recommend and endorse RestorePro.
Judy B.
Sep 2015
5.0
Water Removal Recovery Service
Yes, I recommend this pro
Wonderful to work with. We had a water leak in the basement that flooded most of the floor area, damaging some stored items. Luckily, it didn't get very high before the water was turned off. Still, we had to replace the flooring, dry the whole space, open the walls, etc. We had several different crews -- moving, cleaning, repairing -- all of which knew what they were doing, and did it well. The manager, who virtually held our hands thoughout the whole process, was very responsive, accommodating, and nice! We highly recommend RestorePro.
Cynthia T.
May 2015
5.0
Water Removal Recovery Service
Yes, I recommend this pro
RestorePro came and cleaned up dirty basement floor from sewer backup. They arrived within a few hours of phone call and were very fast and professional.
Michelle Q.
Jul 2013
5.0
Water Removal Recovery Service
Yes, I recommend this pro
In a word: AMAZING! The neighbor's pool burst and left our pool, yard and basement overflowing with dirty water, sediment and mud- it was literally a disaster on July 4th. RestorePro came out right away (July 5th) and cleaned the basement and backyard. The men were fabulous and did a phenomenal job of cleaning and hauling away bags of sediment. I don't know that they have ever tackled a job like this, yet they were so accommodating. Brian kept me in the loop all the way, as did the courteous gentlemen who had the unfortunate task of cleaning a back yard in 90 degree plus weather. A+
Neal L.
Sep 2011
N/A
Water Removal Recovery Service
Yes, I recommend this pro
Very fast response and very thorough work. Highly satisfied.
Julia M.
Jan 2011
N/A
Water Removal Recovery Service
Yes, I recommend this pro
Very professional excellent follow up. The project manager for the water, Paul Girourad was fantastic.
Showing 1-25 of 32

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

RestorePro, Inc. is currently rated 4.7 overall out of 5.
Monday: 12:00 AM - 11:59 PM Tuesday: 12:00 AM - 11:59 PM Wednesday: 12:00 AM - 11:59 PM Thursday: 12:00 AM - 11:59 PM Friday: 12:00 AM - 11:59 PM Saturday: 12:00 AM - 11:59 PM Sunday: 12:00 AM - 11:59 PM
RestorePro, Inc. accepts the following forms of payment: CreditCard
Yes, RestorePro, Inc. offers free project estimates.
No, RestorePro, Inc. does not offer eco-friendly accreditations.
No, RestorePro, Inc. does not offer a senior discount.
Yes, RestorePro, Inc. offers emergency services.
No, RestorePro, Inc. does not offer warranties.

Contact Information

21A Sixth Road, Woburn, MA 01801

Service Hours

Sunday:12:00 AM - 11:59 PM
Monday:12:00 AM - 11:59 PM
Tuesday:12:00 AM - 11:59 PM
Wednesday:12:00 AM - 11:59 PM
Thursday:12:00 AM - 11:59 PM
Friday:12:00 AM - 11:59 PM
Saturday:12:00 AM - 11:59 PM
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