
Quality Roofing by Larry
About us
GAF Master Elite Factory Certified! Better Business Bureau Accredited! Fully Licensed & Insured! Best Warranty in the Industry! Competitive pricing! Together these five key elements add up to a new roof installation that guarantees customer satisfaction and peace of mind. Answers to Often Asked Questions: 1) Our estimates are free 2) Most Roof installations require only 1 day 3) If you choose the Golden Pledge Warranty, after your roof has been completed, a Factory Representative will come to your home and perform a 40 point inspection of your roof 4) GAF Warranties are transferable 5) Contractor Supervisors Lic. CS 90389 6) Mass HIC Registration 148422 7) GAF Contractor I.D. ME 20923 6) BBB Accredited ID: 92800 7) Insurance Certificates are available upon request 8) Areas we Service: The Greater Boston Area out to Route 495 more or less.
Business highlights
Services we offer
GAF Master elite factory certified roofing contractor.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
79% | ||
14% | ||
0% | ||
4% | ||
4% |
Documentation available upon request.
"To All Our Friend on Angie's List, Most of the things this person has written are either not true or half truths. After patiently working with them for almost 8 months doing everything I could think of to make them happy without success I took them to court and won. Now almost 2 years later they continue to express their unhappy feelings on the internet. After our installation their property and roof was inspected by the Manufacturer of their new shingles GAF and was given a perfect rating. The Territory manager of GAF stated "I did not observe any damage to the house or property. Regarding the roof the GAF Rep. said, "the installation and the clean up was good and that the shingles appear to look just as GAF intended." If you search the internet you will find almost 100 Great 5 Star reviews of our work and only this1 negative review. You be the judge. A final note they have been notified by my Lawyer that I am taking them to court for libel. Larry"
Work quality is decent.
Needed to keep reaching out to vendor to complete work, often not available.
"To Our Friends on Angie's List, After completing our work on Mr. [member name removed] bathroom he decided that he wanted to change his bathroom electrical wiring in a manner that does not, as I explained, comply with electrical code. We did not follow through on his request to do so and I believe this lead to a less than great review. As a note of interest Mr. [member name removed] has hired us 3 separate times to work for him. Building codes exist to protect the public. If you disregard them you jeopardize your safety and contractors put there licenses at risk. These are things we are not willing to do. Larry"
IIRC, we had planned to pull up the ridge vent and inspect, but when he was up on the roof, Luis found some more likely culprits for a leak and decided this was not necessary. Again, I appreciate them taking the most logical course rather than doing unneeded work.
The only hiccup was a missed appointment for our first estimate (I made the appointment with Larry, and it didn't get relayed to Garret) and a long (but not overdue) time between estimate and appointment.
"To Our Friends on Angie's List, As almost everyone must surely realize, in the aftermath of hurricane, contractors are working around the clock trying to satisfy the hundreds of people who are urgently in need of their services. We do our best by putting people who have water coming into their homes at the top of the list. Others with minor problems that can wait normally do not mind. Doesn't that seem reasonable to you? Larry"
I contacted Larry at the suggestion of a friend who had a great experience with his crew. Larry was great to work with and responded immediately with a quote and estimate of the time required. My house was built in 1893 and has a very steep pitch with gables, etc. but this was not a problem for them. We had other contractors who gave higher estimates, hemmed and hawed and said that they needed time to ramp up, it takes a week to pull a permit, etc. Larry got the signed contract one day, had the permit the next and they started that day. They took a total of 3 days to complete the work (they had to wait 3 days to complete it due to rain) but the elapsed time was just 3 days. They completely covered my yard, porch, and cleaned up thoroughly after.
Besides the dumpster being there an extra day for pickup, it is like they were never there, that the roof magically appeared. I have done roofing before and understand what is involved in the process and Larry exceeded my expectations. His foreman, Gustavo, was terrific to work with (he was onsite the whole time managing the process). We had the usual concerns about clean up, flashing installation, etc. but he was kind, patient, and took care of everything that we asked of him.
"Dear Memner, Thank you for your positive comments regarding your project. It was a pleasure working with you and your neighbor as well. By way of a reminder though your roof has a lifetime warrenty backed up by the finest roofing manufacturerer in North America GAF. Should you ever need any assistance regarding your roof feel free to call me at any time. Larry"
The crew showed up on the scheduled day and put on the new roof very quickly. They cleaned up after and I saw very little evidence of their work when I returned home. The only issue was there was refuse left in the driveway where the dumpster was placed. Larry sent someone the next day to take care of it.
The only issue I had was Larry called me and asked me to pay additional costs as he had estimated the size of our roof incorrectly. I thought this was a bit unprofessional.
"Hi Member, Just want to say thank you for giving us the opportunity to work with you on your home. Installing a new roof is perhaps one of the largest projects most homeowners face. I am sorry if you were upset by my request for additional funds but you must realize that it was only a request. At times we all need a little help. Often customers ask me for help to do extra things. Many times I do them with out cost if I am able. Again thank you for the chance to work with you. Larry"
"The fact of the matter is that I did cover this mans pool with a heavy duty tarp. It is true that a very small amout of very fine dust and yes a few nails did get past the tarp and into the pool. However the pool was in an almost impossible location just 1 foot away from the house. After we completed the roof for 3 months this customer did not return my calls. I went to his home to try to speak to him many times. When I finally reached him I learned about his concerns and we resolved them including cleaning his pool. I never asked for payment until all items were completed. I stand ready to do anything to resolve any problem that anyone may have. All one has to do is ask. Larry"
I would have liked for him to impress upon me the mess inside the attic that they would create as I did not adequately cover items in the attic to avoid the mess. This includes having debris fall on the insulation and assorted other items. Yes I should have known but it still would have been nice for him to say something. I am still a year later trying to clean up the mess.
Initially I learned from other contractors about the importance of air flow in the attic. National roofing contractors assoc has a standard measure per square feet of attic to determine the amount of venting needed for proper air flow.
The panels / roofing boards that Larry replaced on the roof itself seemed to go OK but since then I have found a few that were cracked/split either before or during installation and a few other old ones that could have been replaced and which may have cracked/split as they were installing the roof.
Pricing on the skylights seemed very competitive. Installation seems to be OK....no leaks yet
Choosing a shingle that qualified for the energy rebate for the full amount seemed to be good. Since installation I have seen more than what I thought is the normal amount of shingle granuales coming off the roof. Since I have extensions on the downspouts I have seen a lot of these granuales since they are easy to spot being white.
Cleanup seemed fine. I am not sure about the permitting process or inspections since I didn't see either but I am guessing that it all happened. It would be good to have them show it to the client.
Follow up for a piece of the roof crown that came off. I thought that Larry would come by to discuss the granuales issue when they came to fix the roof but sent worker to fix.
"HI, Glad to hear that overall you were happy with our company. I only wish you had let me know about the problem with debris in your attic. We would have been happy to come and clean. It was a pleasure to work with you on your project. Larry"
Licensing
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