Northeast Chimney Sweeps

Excellent. I would highly recommend him He did a very thorough job and explained everything that he needed to do. I intend to hire him again.

Joe from Northeast Chimney Sweeps did an amazing job installing the new chimney liner and cap. He took the time to explain everything to me and the finish-work alone shows how much pride he has in his work and making sure it’s done correctly. I can’t recommend Northeast Chimney Sweeps enough for any chimney work you may need.

Very well. Punctual and great service.

Northeast Chimney Sweeps was amazing. Joe showed up at the expected time, and took enormous care not to get soot or ashes anywhere around our house. He put drop clothes down from the front door to the fireplace, and explained to me how he would set up his vacuum so that ashes would be sucked in before escaping the fireplace. I expressed some concern for our new sofas, and so he put extra clothes down on them to be sure they wouldn't get dirty. I wish everyone we hired to do work on or in our house would take such amazing care to leave things the way they found them. He also took time to explain the steps involved in starting a fire and letting it die out, and he even took a good amount of time to look at our currently unusable basement fireplace to explain what it would take (and cost) to bring it into working order. When I asked how often we needed the chimney to be swept, instead of telling me something on the frequent end and increase the business he'd get from me, he was very honest and (if I recall correctly) said every 2-3 years, depending on use. I am so glad to have found such good chimney sweeps! We will never use anyone else.

Joe was great from start to finish. From providing info, to getting a quote, and to executing the work was detailed and organized just the way I like it! They showed up on time and communicated well throughout the whole process. I knew exactly when they were arriving and when they would return. They cleaned up well and even hung around to talk and answer questions when the work was completed. I feel Northeast Chimney sweeps generally cares about their customers and not just making money. Their prices were very reasonable compared to other companies I've worked with in the past. I got multiple quotes for this job and went with Northeast because they had better pricing and seemed confident in their ability to do the job right. I have no hesitation recommending Northeast chimney sweeps to anyone and will call them anytime I need work done.

I originally wanted an estimate for a chimney liner and chimney brick repointing but they do not provide free estimates so I scheduled a chimney cleaning as that was needed too. The cleaning went well. The chimney sweep, Matt, was professional and informative. My only complaint was their lowest discounted price of the year (according to them) for the cleaning was still higher than most others. Also the estimate I received for the liner and brick repointing was incredibly high. The liner installation alone was $1500 higher than the other quotes I received. Other than that everything went well.

Northeast was excellent. They were able to meet our schedule requests for the work performed and the final results were well received

Joe was upfront and thorough, via telephone, describing the cost, required time, and expectations for cleaning our chimney. He was punctual, professional, and very neat. He also was patient and took the time to explain how our system worked, and what he would be doing to clean it. I would highly recommend hiring Joe if he is available.

Joe arrived on schedule to look at the job and was very polite and professional.  He took pictures of the chimney to explain to us what we needed. We agreed to have the work done. He returned when expected and did a great job.  I would absolutely recommend him. 

We just moved into a house and needed our chimney repointed and recapped. Joe was our third estimate. The first two estimates pulled the typical if you do not add a new liner and clean your flu your family will die. The work estimate for the work I asked for was also very high. After reading Joe's reviews I asked him to come in and give an estimate. Joe was extremely thorough in all aspects of the estimate and then in completing the project. His estimate was detailed and provided multiple options for proceeding with the project. He also gave detailed explanations for each of the options he provided. Joe came at the exact time he promised and completed the work very quickly with his two daughters! He then sent us a detailed report of how he completed the work and why he made the decisions he did. Joe is extremely well respected in the area and not only is a good guy, but is extremely skilled and trustworthy. We have already recommended him to another couple and will use him for our cleanings!

This is the second home I've had Northeast Chimney Sweeps do work for me.  Joe is excellent, is professional and always follows up.  He came and assessed the situation and I was pleased to find out that I DID NOT need a new liner, but simply a chimney cap to protect the flues from the elements and any animal intrusion.  He did a great job, took a pic of the finished install for me and I can see he was very neat, etc.  No hesitations to recommend Northeast Chimney Sweeps!

Vinny & Pete from Northeast Chimney were on time and really very pleasant/professional.    They inspected and cleaned two chimneys.  I was worried that they were going to report a million things wrong with the chimneys to upsell me on services/repairs but they did not do that.  They pointed out some mortar damage at the top of one chimney and recommended chimney caps, which would stop the problem from getting worse.  They gave us a price, but did not put a lot of pressure on us to do the work and they were just fine with us asking to think about when we would want to move forward.  They only charged $75.00 for the cleaning and inspection.    I would definitely recommend this company and will use them again in the future.

or anyWe had never had our chimney cleaned since we bought our home nearly 15 years ago. We have two fireplaces that we rarely use and our home is oil heated.  A few weeks ago I noticed that our neighbors were having their chimney cleaned by Northeast Chimney Sweeps.  It reminded me that we should have our chimney checked and cleaned too so I went across the street and spoke to Mr. Alfano.  He was extremely professional and explained what his basic service was and how much it would cost.   He suggested that I call his office to ake an appointment.  When I called the office told me they were booked into January but if someone cancelled they would let me know.  About a week later they called and told me about a cancellation and they could fit me in.  Mr Alfano showed up exactly on time, explained what he would do, how long it would take and what the cost would be.  Everything went right on schedule.  The work was done very professionally.  He checked all three of the flu's in the chimney and thoroughly cleaned the main one from our furnace.  They put down covering on our carpets and thoroughly cleaned up when they finished the job.  The charge was $245.00.
I would highly recommend Northeast Chimney Sweeps for any type of chimney cleaning or repairs. 

Concerned about spalling in existing fire-clay flue liner.  Mr. Albano responded to my inquiry within a few days, did a visual inspection of the flue from the top and the bottom, and said it should be good for a number of years without any repairs needed now.  Very knowledgeable.

I contacted NE Chimney Sweeps after seeing all the great reviews on here and I was NOT disappointed!!!  From speaking with Brenda at the office to meeting Joe in person they have to be the nicest, most professional people I have ever dealt with!  Joe showed up at exactly the time he stated, knowing I needed to get the boys off to school he worked around that for me.  We just purchased our home 3 months ago and he was a wealth of information about the what and what not's to do when lighting our fireplace.  I know how busy he is and he DID NOT rush me at all when I was asking questions!  He made the time to explain everything to me.  Genuinely the nicest person I have ever had do any kind of work here at the house!