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Granite State Masonry and Landscaping

basement waterproofer, concrete repair contractor, fireplace company,

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Reviews

1.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
17%
4
0%
3
0%
2
0%
1
83%


Rating CategoryRating out of 5
quality
1.6
value
1.6
responsiveness
1.6
Showing 1-6 of 6 reviews

John D.
12/2024
1.0
I had Jessie and Gerard Maughan out to do some work on my basement, of course it was under Old Stone Masonry, and while it started easy enough, things quickly went from bad to worse. It's been months and I still have unfinished work, work that was "completed" but needed adjustment, a yard full of trash that ultimately I needed to have taken away(not to mention the human feces left by their workers) and a loss of trust in myself and people that I need to deal with to fix their repairs. Now it's been a no show and no contact for over a month. I would absolutely steer clear of this company. Apparently they use multiple business names but the scam is the same no matter who they say they are.
Rating CategoryRating out of 5

Deanna D.
09/2024
0.5
If I could give NO star, I would. The concrete on my garage floor began cracking within 3 days. Repeated calls never answered. Emptied the unused concrete in my flower beds. Left behind iron railings. Maybe they belong to Cheryl. Took my money and ran. DO NOT HIRE these people.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Cheryl T.
09/2024
1.0
None of the work was provided correctly. They used substandard cement so the cracks in the wall and walkway have come back after just a few days, they installed incorrect railings that are not ADA compliant and do not reach the bottom step so my elderly mother is in danger of falling, they left cement everywhere, did not properly point the bricks. They keep promising to come back and correct the job, finish the job, but they never show. Now I know they never had any intention of doing the job correctly, just slapped some poor quality cement down, installed a poor quality railing (with missing screws & that is already rusting after less than 1 week) and basically took my large sum of money and ran. Anyone who would use them should expect to be lied to, and end up with their property in worse shape than when it all started. These people apparently have no morals, no conscience - they are perpetrating a total scam on anyone foolish enough to hire them (and that includes me).

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Cheryl T.
08/2024
0.5
Contracted with what I was told was Granite State Masonry Waterproofing to remove the old and replace and install 2 new railings on the front steps and to fix all the cracks in my property walls, stucco all the walls with new mortar, repoint some of the bricks, steam clean the steps, etc. They requested half payment in advance, which I unfortunately supplied. None of the work I contracted with them for was provided correctly. They used substandard cement so the cracks in the wall and walkway have come back after just a few days, they installed incorrect railings that are not ADA compliant and do not reach the bottom step so my elderly mother is in danger of falling, they left cement everywhere, did not properly point the bricks. Now researching the so called company, they have a fictitious address on their invoice - 50A Northwester Drive, suite 3, in Salem NH. That address belongs to a completely difference company, so they are also misusing another company's address, which I have called to let that company know. They keep promising to come back and correct the job, finish the job, but they never show. Now I know they never had any intention of doing the job correctly, just slapped some poor quality cement down, installed a poor quality railing (with missing screws & that is already rusting after less than 1 week) and basically took my money and ran. I paid them a very large sum of money. And yes I am embarrassed and sick to my stomach that I was so gullible. They would not let me pay the company, had to make the checks out to Jessie Maughan instead. And stupidly I did this. I want my money back as need to find a reputable company to now fix all this, and will be exploring legal action, my elderly mother is now at risk due to their negligence, and my house in unprotected since they did not fix the property wall, most likely did more damage to it than it originally had - leaving it also at risk. Anyone who would use them should expect to be taken for a ride, lose their money, and end up with their property in worse shape than when it all started. These people apparently have no morals, no conscience - they are perpetrating a total scam on anyone foolish enough to hire them (and that includes me).

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Kinds d.
08/2024
1.0
He said he was going to do some extra work at no charge but did not finish the work in the contract.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Jeremy M.
07/2024
5.0
They are very clean and do very good work very happy with there service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    38 Green St, Woburn, MA 01801


    Service hours

    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day
    Sunday:
    Open All Day

    Service Categories

    basement waterproofer,
    concrete repair contractor,
    fireplace company,
    hardscaper

    FAQ

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Sunday: Open All Day

    No, Granite State Masonry and Landscaping does not offer free project estimates.
    No, Granite State Masonry and Landscaping does not offer eco-friendly accreditations.
    No, Granite State Masonry and Landscaping does not offer a senior discount.
    No, Granite State Masonry and Landscaping does not offer emergency services.
    No, Granite State Masonry and Landscaping does not offer warranties.

    Contact information

    38 Green St, Woburn, MA 01801


    Service hours

    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day
    Sunday:
    Open All Day