Contracted with what I was told was Granite State Masonry Waterproofing to remove the old and replace and install 2 new railings on the front steps and to fix all the cracks in my property walls, stucco all the walls with new mortar, repoint some of the bricks, steam clean the steps, etc. They requested half payment in advance, which I unfortunately supplied. None of the work I contracted with them for was provided correctly. They used substandard cement so the cracks in the wall and walkway have come back after just a few days, they installed incorrect railings that are not ADA compliant and do not reach the bottom step so my elderly mother is in danger of falling, they left cement everywhere, did not properly point the bricks. Now researching the so called company, they have a fictitious address on their invoice - 50A Northwester Drive, suite 3, in Salem NH. That address belongs to a completely difference company, so they are also misusing another company's address, which I have called to let that company know. They keep promising to come back and correct the job, finish the job, but they never show. Now I know they never had any intention of doing the job correctly, just slapped some poor quality cement down, installed a poor quality railing (with missing screws & that is already rusting after less than 1 week) and basically took my money and ran. I paid them a very large sum of money. And yes I am embarrassed and sick to my stomach that I was so gullible. They would not let me pay the company, had to make the checks out to Jessie Maughan instead. And stupidly I did this. I want my money back as need to find a reputable company to now fix all this, and will be exploring legal action, my elderly mother is now at risk due to their negligence, and my house in unprotected since they did not fix the property wall, most likely did more damage to it than it originally had - leaving it also at risk. Anyone who would use them should expect to be taken for a ride, lose their money, and end up with their property in worse shape than when it all started. These people apparently have no morals, no conscience - they are perpetrating a total scam on anyone foolish enough to hire them (and that includes me).