Cassidy Corp.
About us
Here at Cassidy we are a family owned and operated Company. We specialize in all aspects of residential, commercial and industrial asphalt paving. Additional [email protected]
Business highlights
Services we offer
Residential & Commercial Asphalt Paving
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 71% | ||
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| 29% | ||
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A call to Dan this winter noting spots where water was pooling and some difficulty with a sliding barn door was responded to with a promise to correct the same in the spring.
I would use them again without hesitation.
Everything completed as per contract, but on June 9, 2012 by email I informed company rep the driveway was deteriorating. Several places had loose asphalt and were soft. Turning the steering wheel of cars caused a depression in the asphalt. The company representative responded by email attaching an information sheet titled and quot;Care and Considerations.and quot; This information had not been provided at the time of the installation. The company representative scheduled an appointment to see the problem in person and did so in a few days.
He told me the company would schedule a repair in the next few days. When I didn't not hear further, after a second email to him, I received an email response indicating he would schedule a repair in the next 3-5 weeks. His email was dated September 5, 2012. I heard nothing further until I once again made contact again by email on October 18. He responded the same day saying he had not forgotten me and the repair would take place and quot;before the season ends.and quot; I heard nothing more, so on November 30, in response to my email of that date, the company representative informed me it was too late to seal coat the driveway with the low temperatures now present. In that email he proposed the repairs be made in Spring 2013 when the conditions are more favorable.
Clearly the communication from the company ONLY occurred when I initiated contact. There was never pro-active communication from the company at any time following the completion of the work in November 2011.
I now have to wait until Spring 2013 for repairs to the driveway along with the seal coating, but it will be with a different company of my choosing and added expense. This has been a frustrating and disappointing experience with a company that appeared to be responsible.
Licensing
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