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Carole Kitchen & Bath Design
Designer Interior Lighting Plan, Acoustic Ceiling Tiles - Install, Cabinets Installation,
About us
We'd love to help you with your kitchen design and products (cabinetry/countertops). Our kitchen design team is fantastic! Award winning. Additional email - [email protected]. Additional DBA - Carole Industries, Inc.
Business highlights
32 years of experience
Services we offer
Cabinet making, carpentry, closets, countertops, decorating, interior design, kitchen & bathroom., remodeling - general
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.921 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 5% | ||
| 5% | ||
| 0% | ||
| 0% |
Showing 1-21 of 21 reviews
D S.
Nov 2018
Excellent. Fired the first designer for lack of detail. Carole's was night and day. Excellent attention to detail and understanding of price savings.
Response from Carole Kitchen & Bath Design
"Thank you so much for taking the time to write this review. We are happy that you are pleased with your experience and the end result!"
Peter N.
Sep 2017
...
Margaret L.
Jan 2016
unknown
Response from Carole Kitchen & Bath Design
"[Member Name Removed], Thank you so much for taking the time to review us. We are very happy that you are happy!"
Keri P.
Nov 2015
unknown
Response from Carole Kitchen & Bath Design
"Thank you [Member Name Removed] for taking the time to review us. We really appreciate it, as well as your business!"
STEVE C.
Apr 2015
unknown
Response from Carole Kitchen & Bath Design
"Dear [member name removed], We are so thrilled that you had a great experience, and we hope you enjoy the results of your project and investment in health and happiness for years to come. We also want to say a big thank you for taking the time to write this review and tell other Angie's members about what it was like to work with us. It means a lot. -Maura Fredey and team"
Scott K.
Apr 2015
We love the final outcome. For nearly a year I would walk into our kitchen and ask myself, "Is this really ours?"
The entire process was quite easy. We went in and spoke with MaryJane and told her what the plan was. She walked us through the showroom to explain the differences between cabinets, counters etc, but never made us feel like she was pushing one over the other. She ended up coming out to the house and taking measurements and once we picked the cabinets she did up some renderings in order to see what things would look like once completed. She gave us multiple cabinet samples to take to the tile stores as well to help us pick tile.
I would not hesitate to use them again and \ or recommend them to others.
The entire process was quite easy. We went in and spoke with MaryJane and told her what the plan was. She walked us through the showroom to explain the differences between cabinets, counters etc, but never made us feel like she was pushing one over the other. She ended up coming out to the house and taking measurements and once we picked the cabinets she did up some renderings in order to see what things would look like once completed. She gave us multiple cabinet samples to take to the tile stores as well to help us pick tile.
I would not hesitate to use them again and \ or recommend them to others.
Response from Carole Kitchen & Bath Design
"Dear [member name removed], Wow!... We love this comment especially..."We love the final outcome. For nearly a year I would walk into our kitchen and ask myself, "Is this really ours?" This is exactly what we want to do for our clients! We are so happy that you are enjoying your new-improved rooms. Your comments get right to the root of what is sometimes challenging to convey to potential clients if you have not gone through a kitchen remodel---that even if your layout isn't changing dramatically or you are not moving walls and plumbing, there is still so much decision-making and a huge amount of choices and product options. We aim to people the people to help educate and help narrow choices to hit your target. Thank you for choosing to work with us, and thank you for making time to share your input on Angie's. It means so much to our team, and we are thrilled you are happy! -Maura Fredey"
Gail O.
Feb 2015
It went perfect. Everything went smooth. The designer I worked with, Jenn Dussault, was very helping throughout the selection making process and was very prompt and punctual. We are very happy with the end design.
Response from Carole Kitchen & Bath Design
"Dear [name removed], We are thrilled that you are pleased with the results of your project and that you had a great experience. Jenn is truly a pro and she is so dedicated to her clients. We can't thank you enough for taking the time to write a review. It really means a lot to our team! -Maura Fredey"
Carol B.
Sep 2014
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Response from Carole Kitchen & Bath Design
"Dear [member name removed], Thank you so much for taking the time to review Carole Kitchen & Bath Design. We were honored to help you with your project and we hope you enjoy the results for years to come."
Kimberley F.
May 2014
The project went very well. Our designer, Kathy Cremone, was excellent but all the other staff there we equally helpful. We could not be happier with the end result. Kathy was very patient with all my constant changes and indecisions. The store owners even followed up to be sure we were happy. Every one there takes pride in their work and it shows in the end result.
Steven R.
Dec 2013
They did a fine job. They were punctual, professional, and clean in the work that they completed. I would recommend this company.
Response from Carole Kitchen & Bath Design
"Thank you [member name removed] so much for taking the time to review us. We are thrilled that you are pleased with your experience. We certainly know that clients have many options when it comes to cabinetry and design, and we are honored that you chose Carole Kitchen & Bath Design to work with. Enjoy your renovations in health and happiness, and happy 2014! -The Carole's team"
Dennis B.
Sep 2013
We recently did a complete kitchen renovation. Our contractor guided us to Sara Hawkins and Carole industries and we couldn't have been happier. Sara did a great job providing us with an education on the process and very quickly produced a preliminary design. After several tweaks and meetings we went forward with project. Communication was outstanding. The cabinets, Hardware and countertops arrived on time and nearly flawless. We incoporated many of Sara's ideas and her knowledge was intstrumental in having our project come out so great.
Sherry M.
Jan 2013
Smoothly, except for damage caused to a cabinet door by the granite countertop installers. Carole Kitchen promptly ordered a new cabinet door that came fairly quickly. Cabinets delivered on time and all in excellent condition.
Irene M.
Oct 2012
They worked with every possible product. They Coordinated the arrival of the cabinets and the quality of the product. They informed us about what ideas would work well or not.
They are beautiful cabinets that my whole family appreciates.
Their standard of customer service is terrific.
They are beautiful cabinets that my whole family appreciates.
Their standard of customer service is terrific.
Response from Carole Kitchen & Bath Design
"Customer, Thank you sincerely for sharing your experience with Angie's List members. We are thrilled that you love your cabinets and that you received the gold standard of service that we aim for at Carole's. Mary Jane is a terrific Carole's designer. She has been with us for more than ten years, and is a true professional. We hope you enjoy your new kitchen for years to come! -The Fredeys (Carole's owners) and the entire Carole team"
Tom R.
Apr 2012
The agreements that we were required to sigh were a little off-putting, but I suppose that expreience in this business make them a necessity. For example, you have to acknowledge that any deficiencies in the products are to be handled directly with the manufacturer and that Carole won't be party to any change requests. That was fine with us.
Carole stored the cabinets briefly and delivered them when the installer could begin work. The cabinets were perfect in all regards, measurement, finish and overall quality. We are extremely pleased. They are "Dura Supreme," in an off-white finish on Maple, with plywood construction. The company supplied an ample amount of molding and other trim, all in perfect condition.
Carole's recommended installer, Paul Villiott of Readng, MA, accomplished a perfect installation, requiring him to compensate for multiple irregularities in our nearly century old home. His attention to detail brought out all the potential of the cabinets. We couldn't have been more pleased with the pride Paul put in his work.
Carole stored the cabinets briefly and delivered them when the installer could begin work. The cabinets were perfect in all regards, measurement, finish and overall quality. We are extremely pleased. They are "Dura Supreme," in an off-white finish on Maple, with plywood construction. The company supplied an ample amount of molding and other trim, all in perfect condition.
Carole's recommended installer, Paul Villiott of Readng, MA, accomplished a perfect installation, requiring him to compensate for multiple irregularities in our nearly century old home. His attention to detail brought out all the potential of the cabinets. We couldn't have been more pleased with the pride Paul put in his work.
Response from Carole Kitchen & Bath Design
"Dear Member, Thank you for taking the time to post about your experience at Carole's. We are glad you are happy and so thankful for your business. We understand that filling out forms can feel like a nuisance, and make you ask, "Hmmm, why are they asking me to sign all this paperwork?" We have learned that because of the incredibly detailed nature of the design work we do, and the reality that cabinetry is made from a natural raw product, we err on the side of what may seem like 'over-explaining". We would rather that our customers know up front what to expect and about what any normal variations can be. When it comes to wood cabinetry, for instance, It's different from one wood species to another (cherry, maple, etc.) for instance. Our forms also serve as checkpoints for our designers to make sure we do our best to review all that needs to be reviewed with you....product education that we hope is a key part of the service you get here. Rest assured that we are very, very picky about which manufacturers we work with, making sure that they too have solid manufacturing QA checks and balances in place. We also have worked hard to build strong and trusted relationships with our manufacturer reps so we can leverage those relationships to get the best for our clients. To sum up, we know you can buy cabinets/countertops etc. from hundreds of places, but hope that the education and service that Carole's offers results in happiness with your investment. Thank you again for choosing to work with our team. -Maura Fredey"
BIRGITTE F.
Nov 2011
It was beautiful. I plan to use them again.
Response from Carole Kitchen & Bath Design
"We are so glad to hear you are pleased with the design, cabinetry, and countertops. We appreciate your feedback."
Alexandre L.
Nov 2011
Excellent service. The interior desingner for the job was the best (Olga Sahan)!
Response from Carole Kitchen & Bath Design
"Thank you for posting your feedback. We are thrilled you are pleased with your project. We are also proud to have such a talented designer---Olga---working with Carole's."
Bettina M.
Jun 2011
They were good and I will use their services in future.
Response from Carole Kitchen & Bath Design
"Thank you, member for taking the time to post your feedback. We are thrilled that you are happy with your project. -The Carole's team."
Janeen S.
Mar 2011
Do ask for Frank. He knows his stuff and is great to work with. Do check all cabinets once they arrive which is not easy to do...but 12inch cabinet was received should have been 24inch. Had to pay contractor to reinstall the 2nd cabinet or wait and not have it done it time for holiday. Chose to pay extra but really shouldn't have been my expense. As mentioned previously, invest in a better quality sink...don't go for the "free one". The design and purchase went smooth. A few glitches along the way were handled quickly and to my satisfaction. Plan your timeline and get everyone involved to commit in writing delivery dates and working schedule. We were pressed for time but it all went well. I would recommend Carole's Kitchens in the future to others. Only time will tell how the quality of the cabinet manufacturer holds up, Executive Kitchens. So far so good.
Response from Carole Kitchen & Bath Design
"Thank you for your kind words and also your helpful feedback. We appreciate the fact that you have taken the time to share your reflections on working with our team at Carole's."
Frank L.
Apr 2010
Overall ok but would rather use someone else in the future.
Monique T.
Nov 2009
I only had an idea of what I didn't want for a kitchen, and a vague idea of what I might want (a gas range, lots of storage space, no island, place for recycle bins). With that and photos of my then current kitchen, I met with Sara from 'Carole's Kitchen and Bath designs' and Sara was able to send me plans to review. She was very patient with my "can we do this instead?", "can I get this?", "can you do this?" requests and we finally decided on the finished product. She found me a reasonable price for my selected cabinets, worked with my desired wall color/flooring colors to come up with the best wood stain finish for the cabinets. She came to the house for final measurements, spoke with the renovators a few times to finalize measurements. Cabinets were delivered as scheduled, fit well (although I had to buy a new microwave that I hadn't expected when the one I had didn't fit the new space) and got me as much room as possible next to the range for a tray storage and spice rack. Now that construction is done, I often enter the kitchen, look around and wonder how I managed to get a kitchen that looks like it came out of a design magazine. I have space, space and more space (all filled however), somewhere to put small recycle bins that I can empty when full into the large ones in the cellar, a magnificent sink/faucet that is amazing to use, a mini-pantry all in one 'multi purpose storage cabinet', a lovely desk area at the far end of the kitchen, and a great looking gas range area in a nook surrounded with granite counter to ceiling--stunning. On Halloween while handing out candy, two women looked in (you can see that range from the door) and oohed and ahhed, "I'd love to have that in my kitchen" --so I offerred to let them come in and see it. I think I gave four tours that night. My new kitchen is very functional--everything is within reach, and I have all my cooking apparatus within easy access when I need it. And the rest is out of sight (recycle bins, trash, stuff, cookbooks---a whole 2 cabinets. I even had my friend's 3 kids over at Halloween to do cookie decorating and they each had space to do their creations and not get in the way of the others. I call this my Angie's List kitchen as all providers came from Angie's List.
MATTHEW G.
Dec 2008
We got the cabinets, countertop, and sink for our new kitchen from Carole. We worked with Mary Jane Paronich and she was extremely helpful. She walked us through all of the choices and never made us feel rushed even though there were often other people waiting to talk with her. When we needed to choose a sink at the last minute so the countertops could be templated, she dropped everything and helped us immediately. The prices were good for the cabinets and countertop we got.
Licensing
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FAQ
Carole Kitchen & Bath Design is currently rated 4.9 overall out of 5.
Carole Kitchen & Bath Design accepts the following forms of payment: CreditCard
Yes, Carole Kitchen & Bath Design offers free project estimates.
No, Carole Kitchen & Bath Design does not offer eco-friendly accreditations.
No, Carole Kitchen & Bath Design does not offer a senior discount.
No, Carole Kitchen & Bath Design does not offer emergency services.
No, Carole Kitchen & Bath Design does not offer warranties.