Carole Kitchen & Bath Design

Excellent. Fired the first designer for lack of detail. Carole's was night and day. Excellent attention to detail and understanding of price savings.

We love the final outcome. For nearly a year I would walk into our kitchen and ask myself, "Is this really ours?" The entire process was quite easy. We went in and spoke with MaryJane and told her what the plan was. She walked us through the showroom to explain the differences between cabinets, counters etc, but never made us feel like she was pushing one over the other. She ended up coming out to the house and taking measurements and once we picked the cabinets she did up some renderings in order to see what things would look like once completed. She gave us multiple cabinet samples to take to the tile stores as well to help us pick tile. I would not hesitate to use them again and \ or recommend them to others.

It went perfect. Everything went smooth. The designer I worked with, Jenn Dussault, was very helping throughout the selection making process and was very prompt and punctual. We are very happy with the end design.

The project went very well. Our designer, Kathy Cremone, was excellent but all the other staff there we equally helpful. We could not be happier with the end result. Kathy was very patient with all my constant changes and indecisions. The store owners even followed up to be sure we were happy. Every one there takes pride in their work and it shows in the end result.

They did a fine job. They were punctual, professional, and clean in the work that they completed. I would recommend this company.

We recently did a complete kitchen renovation. Our contractor guided us to Sara Hawkins and Carole industries and we couldn't have been happier. Sara did a great job providing us with an education on the process and very quickly produced a preliminary design. After several tweaks and meetings we went forward with project. Communication was outstanding. The cabinets, Hardware and countertops arrived on time and nearly flawless. We incoporated many of Sara's ideas and her knowledge was intstrumental in having our project come out so great.

Smoothly, except for damage caused to a cabinet door by the granite countertop installers. Carole Kitchen promptly ordered a new cabinet door that came fairly quickly. Cabinets delivered on time and all in excellent condition.

They worked with every possible product. They Coordinated the arrival of the cabinets and the quality of the product. They informed us about what ideas would work well or not. They are beautiful cabinets that my whole family appreciates. Their standard of customer service is terrific.

The agreements that we were required to sigh were a little off-putting, but I suppose that expreience in this business make them a necessity. For example, you have to acknowledge that any deficiencies in the products are to be handled directly with the manufacturer and that Carole won't be party to any change requests. That was fine with us. Carole stored the cabinets briefly and delivered them when the installer could begin work. The cabinets were perfect in all regards, measurement, finish and overall quality. We are extremely pleased. They are "Dura Supreme," in an off-white finish on Maple, with plywood construction. The company supplied an ample amount of molding and other trim, all in perfect condition. Carole's recommended installer, Paul Villiott of Readng, MA, accomplished a perfect installation, requiring him to compensate for multiple irregularities in our nearly century old home. His attention to detail brought out all the potential of the cabinets. We couldn't have been more pleased with the pride Paul put in his work.

It was beautiful. I plan to use them again.