Boston Tree Preservation

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Everything went extremely well.  Not only was the scheduling easy, they arrived on time with a big crew and knocked everything out much quicker than anticipated.  They executed everything they said they would and their cleanup (lots of small and large branches) were all taken care of on the spot with no leftovers in the yard - very efficient.  The price was about the same as the few other inquiries I looked into.

I have been using them for many years and they do an excellent job.

Very good job; will continue to use them.

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They were good. Haven't had any problems since they came out for service.

I can honestly say that it has been rare for me to receive such excellent customer service and high quality of work. My experience began with Maria in the office who understood my sense of urgency due to the need to get the injections done before it became too cold as well as my difficult work schedule. She immediately connected me with the General Manger, Joe Alongi who was wonderful. He:
·        worked with me to schedule the injections at my convenience;
·         comprehensively explained my options to me, in order to ensure I had the most cost  effective option (this is  a                 
          difficult financial time for us); and
·        telephoned personally to confirm two days before the appointment.
The work was done by a talented and knowledgeable man, Jason Minaker. Jason was careful and thorough. He took the time to thoughtfully answer all of my questions. I had a lot of questions because I found the whole system of tree injection to be so interesting. Not to mention, that my neighbors were appreciative not to have spray in their backyards.
Jason, also, made some great suggestions for some tree pruning which I plan to do (with Boston tree preservation) this winter.
Last, I wanted to speak with with the owner of Boston Tree Preservation, Peter Wild. Coincidentally, it turns out that Peter Wild is also the inventor of the Arborjet products.  I was surprised by this because I had done some earlier research around products available for injection and had called Arborjet with questions about their products. After talking with them, I decided that the arborist I chose would have to use Arborjet products on my trees. I had no idea they were sister companies. Peter was a delight to speak with about my experience. He has a heartfelt commitment to preserving trees in the best way possible.
So, in summary to all my fellow Angie List Members, if you care about your trees, this tree team is the best!!!!!!

We have used this company several times, both to prune large trees and treat for winter moth. They are very knowledgeable and reliable, use environmentally-friendly materials and are easy to work with. Prices are on the high side.

We are never home when they spray.  They come during the correct time span to prevent the larvae from devastating the maple tree, fruit tree and roses.  We have had minimal damage (impossible to get every one of the larvae) since we hired them.  
They send a reminder to us in December or early January yearly, and offer a 10% discount if we pay in advance.  They leave a note for us after the spraying.  Very professional and reasonable.
We asked them to come back and look at our Magnolia Tree and prune some branches, especially those that were near our house.  We left a message on the phone and got a quick email the next day from an assistant. We made an appointment for someone to come out and then give us an estimate. He came within a few days and advised us that the tree was in irreversible decline. He explained why in complete detail and recommended that we replace it with one of several trees which would thrive. His company does not plant new trees, but we have hired them to remove the tree and grind a stump in the next few weeks.

See above.

They are accessible and I can call anytime and ask questions. They have been pretty good. They try to use their own organic compost and not chemicals which I like.

The tree in question is a large old apple tree (variety unknown) in the small backyard of the house in Somerville. Each summer lots of blossoms, lots of apples, but none of them edible. Lots of compost. I thought I had diagnosed the problem of misshapen fruit and black spots as being caused by some sort of pest. I called Boston Tree Preservation asking for an estimate for spraying this tree to control pests. The arborist came a few days later and said it probably wasn't pests but too much shade. He recommended starting with a good thinning to let the sunlight through and getting rid of any dead wood.  Another arborist from another company made the same basic assessment so I decided it was worth a try. The crew did a great job, cleaned up to the point where it was hard to tell anything had happened, left the perennial beds directly under the tree untrampled, and even took away some unrelated branches from some other shrubs that I had planned to put out on the next 'yard waste' day. Hoping for edible apples (or at a minimum, less to compost) in the fall of 2013.

I have used Boston Tree in the past and am impressed with their knowledge and skill.  I discussed the job with them and was given some good advise.  It was a small job so, they wanted to fit it in on a day when they had a big job in the area.  It took them a few weeks to come and do the job since a big storm had done a lot of tree damage in town and they were swamped with work.  Once them came, they did a skillful job and checked with me to make sure that I liked what they had done.  They used clippers and saws attached to long poles, so they did not have to climb a ladder.
I will have them come back in the late Fall after plants are dormant to trim my roses and vines.  They said trees can be trimmed any time of year, but the roses and vines do better if they are dormant.

Most recently they injected our diseased hemlocks and did some first-aid pruning. As usual they did exactly what they said they, when they said they would.

They are state registered Arborists. They are professional, qualified and  trust worthy.

.They come out and do a thorough job. They are masters of their profession. When they leave they completely clean everything so you can't even tell they were there.

Excellent they came on time and do great work. They also clean their debris in the lawn

Excellent service. Answered all my questions about trimming of my fruit trees.

I had trees in the front and back yard trimmed .  Seven tall aging hemlocks were removed; one tall ash tree was pruned away from the house; one enormous maple was thinned and pulled back away from the house; one crabapple was curtailed, and a number of "suckers" on various trees were removed.  The hemlocks were pretty sad after years of fighting wooly aldegid.  (I'm not convinced that organic solutions to this infection are successful as I've seen hemlocks that are surviving.)  I've been pretty conservative in shaping these trees, so there was a lot of folliage. I came on site occasionally and made sure the right trees were pruned.  At one time, the arborist began trimming the wrong crabapple.  But when I pointed out the problem to him, he evened off his cuts on the wrong tree so it looked pretty good and then started on the right  tree.  So, I got an extra crabapple tree pruned for no extra charge.The company staff cleaned up after themselves well.  The price was fair, and I'm glad I was engaged in the whole process so there were no surprises or misunderstandings.  They were very professional and accommodating.

Boston Tree Preservation has unusual, and I feel deceptive, business practice of sending annual renewal contracts to people who are not their customers.  Here is the story: - 2 years ago I called Boston Tree Preservation for a quote for winter moth spray treatment for my trees. - they provided a quote that was a bit high, so I didn't hire them, and I hired another company to do the work that year. - This past December, Boston Tree Preservation sent me a "renewal contract" for winter moth spraying as if I was a current customer.  - I assumed that the contract was from the company I had hired and worked with the previous year, so I mistakenly signed the contract and paid Boston Tree Preservation for winter moth spraying, - On 4/26 this year, my trees were sprayed by both companies!   - When I called to explain the mix-up to Peter Wild, CEO of Boston Tree Preservation, he agreed to refund part of the fee. (Winter moth treatment is done in two steps with spray treatments about 1 month apart).  He agreed to refund of the amount for the second treatment that wasn't performed yet, but he refused to refund the $125 for the first treatment they did perform on 4/26.  - I can understand that this is partially my error and they did perform the first spraying, but I have never heard of sending very official "renewal contracts" to people who are not your current customers. We had only asked them for a quote over 2 years ago and I never expected to receive a renewal contract for work that was never performed.

They use all natural products. They are very conscientious about the environment. They really seem to know their work and are very very knowledgeable. They seem to have the combination of both which was very nice. They come and do their job. They do what they were hired to do. Their workers are very pleasant. I have them come out every year to spray for certain insects. They are very cooperative with anything I want.

We've used them before. There is never a problem with them.