Back Bay Shutter Co Inc
About us
This is our 26th year in business. We have 9 employees. We do not have a showroom. Please visit our web site. We bring samples and ideas to you! We service all of New England, NY, the Islands and have traveled as far as CA. We provide products and services not readily available to the general public!
Services we offer
Shade, blinds, shutter design and installation & home automation., traditional or Contemporary Shoji Panels panels
Amenities
Free Estimates
Yes
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I chose Back Bay as I saw consistently positive reviews about their service, and I just wanted a no-nonsense professional who would help me get this task off my things-to-do list. I can't really speak to their pricing since I never got any pricing from their competitors, but I will say that Back Bay worked with me to tweak the original specs of my order to bring them closer to my price point without compromising the quality/aesthetic of my windows. Bill met me at my house for the first consultation. He measured the windows, and went through my options for shutters. He was super knowledgeable and professional, and I was glad to have him as a sounding board to come up with the best design for my shutters; there are loads of options that could've been overwhelming, but Bill's suggestions helped me through the process immensely. They also sent me temporary shades for the windows while we awaited completion of our shutters, and Bill even came out a second time to match the color of the shutters to the window frames. TIP: If you don't know the color of your window frames like me (we only bought the home several months ago), make sure to mention it to Back Bay so this can be resolved during the first consultation.
The installation itself was professional and clean. For the two windows, it took about 2 hours. We were THRILLED with the results. It's amazing what a difference window treatments can make to a room. We plan on calling Back Bay to do our living room bay windows once we get further down our things-to-do list :)
During the preparation process, they freely made house calls whenever I had questions or needed to ponder about matching paint color or shutter styles that would be appropriate for the architecture of the house. Every one of the employees I dealt with, from estimate to installation, shares the same immense attention to detail, and this quality shows in their work. I would gladly recommend them.
During the visit, Steve explained everything, including material and style options, leadtime, and installation. After the visit, Steve emailed me a detailed proposal, followed by a contract. Once I signed the contract, he scheduled my job.
During the several months leadtime to the job start-date, Steve was helpful and patient (I changed my mind about paint color three times).
On the day of the install, Steve's workcrew of two arrived on-time, prepared the site with drop clothes and worked all day without a break to complete the installation that day. They were considerate and painstaking to get each pair of shutters installed as perfectly as possible. Afterwards, they swept up and left everything tidy.
The total experience was very positive from beginning to end.
Licensing
State Contractor License Requirements
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