1-800-Got-Junk? Boston North

DO NOT USE THEY WILL TRASH YOUR HOUSE, DO DAMAGE AND LEAVE A MESS BEHIND ! THEN THEY WILL NOT RETURN YOUR CALLS

Deion and Alexis were very helpful and understanding it’s like I knew them for years. They are very kind. Excited to even work had a lot of energy. I was very shocked because I’d never had great customer service like this before and I cannot wait to work with them in the future.

Excellent. Moved everything without a problem.

I called the 800 number and spoke to an agent who explained the service and I told him the junk we wanted picked up. He said that thy only charged by volume and gave me a rough estimate based on my description, but said the agent would give a more accurate estimate when they arrived. Everything he told me was consistent with the information on the web site. I made an appointment for the following week. We piled all the junk into three piles to make removal easy. The first truck showed up on time (even called first to tell me when to expect them). However the truck was nearly full. They did quote me a price ($350 - $450) on the junk. They said the final price is based on exactly how much space the junk took up in the truck. They also scheduled me an appointment for the following morning. The next morning I received a call from a different driver during the previously scheduled window to tell me they were running late and gave me a window in the afternoon. They had incorrect information regarding the amount of junk I had - no information from the previous driver. They called again to say they would be even later in the afternoon. When they arrived they gave me an estimate that was consistent with the previous one with one notable exception. They said that I had some "heavy" items - 4 cinder blocks, a few ceramic tiles left over from a tiling job - about two or three tile boxes worth. They said the heavy items would add approximately $350 to the quote. They refused to honor the quote from the driver who came the previous day, claiming that he was inexperienced. This increment seemed outrageous to me, so I removed the few "heavy" items from the junk and let them proceed with the rest of the junk. There is a picture of an agent with a broom on the main page of their web site, but they did no clean up after removing the junk.

They were efficient and professional.

Great very professional

Awesome they had it all done in an hour and a half.

Awesome they had it all done in an hour and a half.

Excellent as always. Get great service every time!

No problems at all

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I scheduled the appointment on Friday night, they showed up on time today (Saturday).  And even called to tell me they were on their way.  I already had the items on the curb, so they were here an gone in 10 minutes.  I actually expected it would cost a bit more but they charged me the minimum pick-up fee which was $178.  The nice thing was there's no commitment when you schedule the pick-up...in other words, if you don't like the price you don't have to use their service.  I never used these guys before but would definitely use them again.