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KOKO BOODAKIAN & SONS

Oriental Rug Cleaning, Carpet Cleaning, Carpet Sales and Installation,

About us

Providing professional carpet cleaning and repair for the Greater Boston Area since 1938. Specializing in the cleaning, restoration and sales of antique oriental rugs.

Business highlights

87 years of trusted experience
Emergency Services Offered

Services we offer

Our services include in-plant oriental rug and carpet cleaning, wall-to-wall carpet cleaning, professional rug repair and restoration, appraisals, moth proofing and storage, and the sales of new and antique oriental rugs, the sales of modern rugs and carpets, wall-to-wall carpet sales and installation. We are a full service carpet company.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.830 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.7
Showing 1-25 of 30 reviews

Valentine T.
06/2016
5.0
oriental rug cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Chris O.
10/2015
4.0
oriental rug cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$2,000

Elitsa B.
09/2015
1.0
carpet cleaners, oriental rug cleaning
  + 0 more
They took my carpet order on Aug 22 saying it will take no more than 2-3 weeks and redeliver it to me. I had been calling 3-4 times now to check on my carpet and I keep being told it will be ready this week, then next week, then nothing happens. I called today to find out when I will have my carpet back, they tell me it is ready "for pick up". I had ordered delivery, they didn't even know. The person who answered my call said the quickest he has available is Sept 23, which puts the entire deal over 1 month, which is not what I paid for. This is very unprofessional service. I do not recommend to anyone to use this company. They are not responsible and not responsive to customers' needs.
Description of Work: carpet cleaning, very slow service.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$204

Eric K.
07/2015
1.0
oriental rug cleaning
  + -1 more
Never arrived when they said they would
Description of Work: I called to arrange pick up of 2 rugs for cleaning. I was told they would be in my area today and would pick it up between 10 and 12. 12:00 comes and no show so I call and am told they would come at 1. Then they call back and say 2. It's 2;45 now and the haven't shown up. My day wasted.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

John W.
10/2014
5.0
oriental rug cleaning
  + -1 more
Service was excellent; rugs were ready when promised.
Description of Work: Cleaned two rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Sarah K.
09/2014
5.0
oriental rug cleaning
  + -1 more
They picked up all the rugs, cleaned them, and returned them after the floors were refinished.
Description of Work: cleaned all of my mother's oriental rugs,evaluated their worth and estimated cost to repair them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Bruce M.
02/2014
5.0
oriental rug cleaning
  + -1 more
Their restoration work is without equal!!!
Description of Work: As Always, they are the BEST for the Cleaning & Repair Of Oriental Carpets!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,095

Diane K.
09/2013
5.0
oriental rug cleaning
  + -1 more
Punctual, hassle-free. Moth proofing was additional cost, which was not made clear to me on the phone. Salesperson said that they did tell me, and he showed me his notes. I either did not hear this, or he forgot to relay this info. They did end up charging me for the extra cost, but they honored a coupon I had found online, which made the higher price more palatable. Rug looks great now, with no evidence of moths!
Description of Work: Cleaned and moth-proofed an Afghan rug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Guy D.
07/2013
5.0
oriental rug cleaning
  + -1 more
We were very happy with the work. They seemed to know the vintage and origin of the carpets and recognized the materials readily. Happy with the work.
Description of Work: cleaned, repaired fraying edges.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Stephanie P.
05/2013
5.0
oriental rug cleaning
  + -1 more
This is a family owned business, and they treat their customers that way .From my first phone call, they were both professional and reassuring.
Description of Work: This company knows rugs! I needed to have a rug cleaned and treated for moths. There is a wealth of information on their website, and they're more than happy to answer questions over the phone. You can even get an instant quote by typing in the size of your rug, any special service needed etc..There is no charge for pickup and delivery, but there is a discount if you drop it off yourself. Check out their website for an additional discount.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Steven G.
01/2013
5.0
oriental rug cleaning
  + -1 more
They are very professional and their prices are reasonable. I have used them in the past and am confident in their work. The mats and padding for the rugs are of high quality. They are knowledgable in oriental rugs and take great care of them.
Description of Work: They cleaned rugs and are currently storing them until I am ready to take them back. This was for at least (10) rugs. They are also putting new pads on half of them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emmy D.
11/2011
5.0
oriental rug cleaning
  + -1 more
They were real easy to work with and came to pick up the rugs then delivered them afterwards with no extra charge. I will use them again in the future.
Description of Work: I used Koko Bodakian & Sons to clean two area rugs and provide new pads as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kathleen D.
10/2011
5.0
carpet cleaners
  + -1 more
We have been going to Koko for many many years. This time I called to pick up two rugs to be cleaned as they had cleaned all my other rugs perfectly three years ago(except one small one). As that one rug was not cleaned well three years ago and I asked it to be cleaned again. The other rug was a purchase ten years ago with a free cleaning for 10 years. The two men came to pick up the rugs and the old pad.. We did have the floors refinished so had to call to get the rugs back. We did wait one day and finally called when they did not show but they came late the next day. The two men were fantastic in that they put down the pad and perfectly fit the rug to the pad. They cut three more pad for three smaller rugs. They did honor the free cleaning for the larger rug.
Description of Work: We had two rugs cleaned and 4 pads cut for other smaller rugs. The larger rug was cleaned free from a 10 year contract when the rug was purchased from Koko.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

William D.
10/2011
5.0
carpet installation, oriental rug cleaning
  + 0 more
I dropped off the rug. They gave an estimate to repair the fringe. They also cleaned it. It was repaired and cleaned to my satisfaction by the date they promised.
Description of Work: Cleaning and repair of fringe on oriental rug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Charlotte F.
09/2011
5.0
carpet installation, carpet cleaners
  + 0 more
Very well, all employees I dealt with were professional and curteous.
Description of Work: professionally cleaned area rug and wall to wall carpeting. Professional, reasonable and responsive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Gunther W.
09/2011
5.0
carpet installation, oriental rug cleaning
  + 0 more
We purchased the rugs years ago and we hired them once they needed a cleaning. It went great. I have happy with their service.
Description of Work: We purchased oriental rugs and they cleaned them.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN M.
05/2011
5.0
carpet cleaners, carpet installation, oriental rug cleaning
  + 1 more
They did a very nice job of cleaning and re-installing the runner. It should be good for another 16 years as they shifted the rug which puts previously un-stepped -upon carpet on the treads. They actually arrived early and the re-installation was done in less than 40 minutes. Very professional.
Description of Work: Removed stair carpet, cleaned and re-installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Charlotte F.
01/2011
5.0
carpet cleaners
  + -1 more
I brought the area rug to the store and when I was attempting to remove it from my trunk the owner came out and took it out for me. The in house carpet cleaning crew that came were punctual, polite and thorough. Theywere upfront about what stains would not come out.
Description of Work: Cleaned livingroom area rug bedroom,den,stairway wall to wall carpeting. I also purchased a pad for the area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$327

William D.
09/2010
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Work done on time. Carpet seems clean. Fringe attached as promised. No problems with the process. I brought the rug in myself (there's a discount for that).
Description of Work: Had 8x10 oriental rug cleaned and re-fringed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Ann B.
09/2010
5.0
carpet cleaners, carpet installation
  + 0 more
I called this company to clean and reinstall carpeting that had been pulled up and dried out after the spring floods. They were extremely responsive and prompt, quoted a fair price, and came to my house the next morning. When they (two very friendly, knowledgeable guys) examined the carpet, they told me I would be wasting my money to reinstall the carpeting because it there was too much water damage. I appreciate their professionalism and will call them when I am ready to install new carpeting, after a drain has been installed.
Description of Work: After a thorough assessment of the carpeting, no services performed.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Pat P.
04/2010
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
We have bought carpets from them in the past, but that part of the business is gone. The cleaning service is still in business. We opted to take ours over there but they offer pick up and returns for an additional charge. They clean them, wash them and dry them. They stay there for a while to dry in a special place they have for these kinds of carpet. They were ready when they said they would be and everything was fine. I thought the price was competitive.
Description of Work: Koko Bodakian & Sons cleaned my 3 oriental rugs. I took the rugs to them and they removed the rugs from my car.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Bonnie M.
09/2009
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I had used Koko in the past and checked Angie's List for current reports. I checked the Koko website and found a 15% discount coupon plus took advantage of their 20% discount if you bring the rug directly to their site. On arrival, I was greeted by staff member who carried my rug in; I was given a 10 day estimate for turnaround and invoice for cleaning that included the two discounts (no surprises on the cost.) I received a call that the rug was ready approx 10 days later. When I arrived I was greeted by friendly staff who processed my payment and placed the rug in my car. Timing was great to take advantage of the 15% discount in August -- but even at the regular pricing -- it is worth it. They do an excellent job. I traveled from Medfield to Winchester to use this firm.
Description of Work: I had a small oriental rug (5 x 8) cleaned at their Winchester facility.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$58

KAY W.
08/2008
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
The company has high standards and are quality professionals and deal with oriental rugs sales and service.
Description of Work: They were given my items for professional cleaning that included an antique oriental rug, upholstered pillows, silk table runners and coverings. These items and more were damaged with an explosion of mold and filth.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

09/2007
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I like them and have used them before. I think that they used to be a family owned business, but they are not any more. However, they have been around for years. I could not tell you how much their rates are because they do a variety of work and not just rug cleaning.
Description of Work: Koko Bodakian and Sons cleaned two area rugs for me. I dropped them off at their shop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN B.
08/2006
5.0
carpet installation
  + -1 more
Very reliable. Willing to be flexible with my schedule, did one room at a time. Tom is very patient and helpful at explaining options.
Description of Work: Replaced carpet and padding for three bedrooms, hallway, and staircase runner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000
    • 1(current)
    • 2

Contact information

6 Loring Court, Winchester, MA 01890

kokorugs.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Oriental Rug Cleaning,
Carpet Cleaning,
Carpet Sales and Installation,
Upholstery Cleaning,
Storage,
Antiques,
Appraisals - Antiques/Jewelry/Items

FAQ

KOKO BOODAKIAN & SONS is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

KOKO BOODAKIAN & SONS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, KOKO BOODAKIAN & SONS offers free project estimates.
Yes, KOKO BOODAKIAN & SONS offers eco-friendly accreditations.
No, KOKO BOODAKIAN & SONS does not offer a senior discount.
Yes, KOKO BOODAKIAN & SONS offers emergency services.
Yes, KOKO BOODAKIAN & SONS offers warranties.
KOKO BOODAKIAN & SONS offers the following services: Our services include in-plant oriental rug and carpet cleaning, wall-to-wall carpet cleaning, professional rug repair and restoration, appraisals, moth proofing and storage, and the sales of new and antique oriental rugs, the sales of modern rugs and carpets, wall-to-wall carpet sales and installation. We are a full service carpet company.

Contact information

6 Loring Court, Winchester, MA 01890

kokorugs.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM