Ray Lepore & Sons

Extremely rude and unprofessional when contacted to verify information on report. Appears to cut corners to turn a quick buck. Would avoid at all costs in the future. Do yourself a favor and hire ANYONE else.

septic pumping

Arrived on time, gave good information, dug up the septic tank cover for us (no charge since it was the first time we were having it inspected and didn't know where it was).

Chris is extremely friendly, responsive, and knowledgeable. In addition, his prices were the best I found after calling a few different providers in the area. He even came back months later when I was having an issue with a clogged filter and cleaned the filter the day after I contacted him regarding the clog. He couldn't have been more helpful or responsive. I'll use him for all work related to my septic system in the future.

There were no issues

They arrived at the scheduled time and things went well. We setup an annual cleaning and the date is already set for next year. That makes things very convenient.

Slow but it all worked.

Excellent. He went well beyond what he needed to do. Thank you

Second year we've had our tank pumped and went with Ray Lepore & Sons again. Very happy with Chris spending the time to talk to me about our septic's current condition and how to care for it. Strongly recommend.

Great; it had been a while, so pumping wasn't easy. They worked through it and emptied the tank--very professional!

Everything went well. He was very nice and did a good job. Explained to my husband how the tank was, etc.

They were great. Offered recommendations on future care and service. Very professional and economical.

Excellent people, very professional, polite . Would definitely recommend

Piece o' cake. Very friendly, quick service and very accommodating. I live alone so it can be a challenge to get someone to the house to do work. He was kind enough to schedule me around lunch time then gave me a call about half an hour before he got to my house so I was able to run home on my lunch hour. Will definitely use again. The cost was very reasonable and being able to lop off $30 by digging up my septic cover myself was great.

Chris was very friendly and knowledgeable. Being first time home owners' we really appreciated Chris taking the time to show the tank as he pumped it out and explain what he could observe regarding the condition of the system,  what we were doing right and what more we could do to help prolong its life.

Chris was awesome. Prompt and professional. Having never had my septic tank pumped before, I had no idea what to expect. I wasn't even entirely sure which cover accessed the tank. Chris took care of everything. We weren't even home when he serviced our system. Afterwards, we talked on the phone and he answered all my questions. Very friendly and courteous. Definitely plan on having him take care of things again for us next year.

Chris is very professional and great in explaining what needed to be done and who he recommended. He was fast in coming out as always and he put my family and myself at ease with his knowledge of what needed to be done.

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I used them at my last house and they did so well I called them again at my new one. They're great at communicating through the Angie's List app. While pumping they educate you through the whole process which was very informative. Everything went great.

I found Ray Lepore & Chris Lepore's Septic Co on Angie's List where it had a top rating on service and price along with great reviews. I live in Middleton, Ma and was happy to see they service my area. I spoke on the phone with Chris who is more like a septic system service evangelist than a worker. He educated me on the process prior, delivered the service on time and exactly as he described. Afterwards he spoke to me on the phone on exactly what he did, the status of my septic tank, and how I should maintain my system. He also shared with me his business values .. things like responsiveness, availability, and quality have sustained the company for generations. I will be using them every year and highly recommend.

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I called Ray Lepore and Sons after our plumbers couldn't fix the toilet plug downstairs.  The plumbers  told us to call someone to have our system pumped.  I checked quickly Angie's List and decided to try Ray Lepore and Sons. 

When I talked to Chris, I told him there was no rush since the toilet worked upstairs.  Chris told me that it was a problem and would backup upstairs also.  He also told me that he probably would come the next day, but would try to come that day if he could.  Chris came in about two hours and was surprised that our system was as bad as it was.  Chris was wonderful and pumped our system.  In the spring I plan to have Chris come back to pump our system again.  Hopefully it is not too far gone.

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I had a septic backup, and called Chris the following morning. He gave me a two hour window when he'd be able to make it that say day. He called before he got there to give me a heads up, and arrived on time. He cleaned my 1500 septic system, and explained how it all works to me, as this is my first septic system.
Chris does all the septic pumps, and is a true professional. He is easy to talk to, and is fair and transparent on price. I'd use him again in a heartbeat.