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Closet Factory

Founded 1995 • With Angi since June 2007


(47) Verified Reviews


Closet Factory will custom design, manufacture and install custom storage solutions for any room in your home. So whether you have a closet, home office, media center, laundry room, mudroom, pantry, garage or other area, the Closet Factory storage design experts can create the ultimate custom storage design for you. Call today for your FREE in-home design consultation. Additional fax & email -, (978) 253-4643....

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During the COVID-19 outbreak, we are taking extra precautions with your health and safety in mind. Please call us today for more details. New England Closets offers closet design solutions in Woburn and the greater Eastern Massachusetts area. We have over 7 years of experience upgrading our Massachusetts customers homes. In addition to traditional reach-in and walk-in closets, our Closet Works Inc. line offers solutions for offices, mudrooms, garages, and guest rooms. Plus, our ShelfGenie line will continue to offer great solutions for kitchen pantries for food storage and accessibility and other areas that can benefit from pull-out shelves  

Here at ShelfGenie of Massachusetts we specialize in custom glide-out shelves for existing cabinets, pantries, and built-ins around the house. Our solutions provide our clients with More Space, Easier Access, and Better Organization. Because everyone's home is different we come to your home and provide you with a no-cost, no-obligation design consultation. We will provide you with a firm estimate at the conclusion of the consultation. We are not a high pressure sales organization and strive to design the best solution to meet an individual's needs and budget. Please check out our website at to learn more and see some of our solutions. During the COVID-19 outbreak, we are taking extra precautions with your health and safety in mind. Please call us today for more details.  

We offer virtual estate disassembling and home staging services for out of town next of kin. We have been in business for over 30 years. All of our employees are security cleared, insured, licensed, and certified by the Bureau of Professional Organizers. Since 1982, Helene Y. Parenteau has organized homes, offices, and retirement estates up and down the East Coast. She has a B.A. and an M.B.A. in Management and Marketing. Based in New England, Helene continues to help individuals and businesses get organized. With understanding and compassion, she takes the anxiety out of decluttering, downsizing and relocating. Helene specializes in estate disassembly in time of death of a loved one. If you are in the difficult time of a loved one passing away, call Helene to lift that burden off your shoulders to completely organize and disassemble the estate and belongings. Additional phone: (603) 898-3886.  

Verified Reviews

A few reviews for this pro...


First, before I write this review, I do want to say, everyone at Closet Factory (CF) was very, very kind. However, that's where the positive review ends. 1. On May 9th, we designed our closet, contracted and scheduled CF for installation. We provided a budget, our needs, and style we liked. Unfortunately, the "standard" doors didn't match the standard drawers and were an additional cost. CF was ki...

Description of Work
Installed wardrobe closets

Category closet systems



They did nothing. They followed up once they had been here. I sent them some questions and they didn't respond to that and I haven't heard from them since. I can't say anything good about them. Initially their response was good then it petered out and vanished. They came out when they said they'd come. I would like my money back if that was possible.

Description of Work
They sent me an estimate.

Category closet systems



My design consultant, Helene, was really terrific. I couldn't be happier with the results

Description of Work
create and installed closet system.

Category closet systems



If I could have hired a contractor who can come out and do a really lovely closet with wood, it would have been nice. The only recommendation I would make for them is to make sure that someone is really comfortable with how much they are going to wire the component because you can have small little areas. They are fine for shallow closet, but for bigger ones it is better to go with some other serv...

Description of Work
They gave me a shallow closet for a reasonable amount of money.

Category closet systems



I had read reviews about The Closet Factory on Angie's List in the spring. I was very interested in the company based on a review by one individual who had an issue and how happy he was with the resolution. I finally decided to move forward with this project in July and set up an appointment with them. One of their designers, Margaret Milano, came to the house and listened to what I was trying to ...

Description of Work
Created an entire home office with work space, under counter storage, shelving and cabinets.

Category closet systems

    Services Offered

    Home organization solutions, custom closets, entertainment centers, wall beds, garage storage & home office.

    Services Not Offered

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    Emergency Service