Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
toni G.
12/2010
upholstery
 + -1 moreMr. Marony came to give an estimate and asked that I wait until after Thanksgiving. W hen I e-mailed to confirm a date for the following Fri or Sat, I was told that I had to deliver the furniture before 3 on Friday and not at all on Sat. I was surprised that I had to provide pick-up and delivery, and that he couldn't be flexible enough to receive the furniture by 4 on Friday, as that's when I could get transportation and labor to move the furniture.He also wasn't happy when I asked for a written estimate. His e-mails became increasingly negative and he finally, to my relief, he refused the job, if I could not meet the furniture delivery date time. I had ordered $600 worth of fabric and am left in the cold. However, based on this poor business experience, it is probably better that I find someone else. Very disappointing
Description of Work: I called to request an estimate to re-upholster a couch and two chairs. He came at the designated time, gave an initial estimate, and was very pleasant. He took me to his shop to find fabric, and when I could not find the colors I wanted, he suggested that I find my own fabric, which I did. He came again to make a final inspection of the work needed to be done and asked that I wait until after Thanksgiving to have the work done. I agreed. I asked for a written estimate and he appeared annoyed. When I received the estimate, it said that I would have to hire a moving company to deliver and pick-up the furniture. There had been no discussion of this in our meetings. I hired an independent, who could deliver it by 4 on Friday or any time on Sat. I e-mailed to schedule a definite date, and the response was that I needed to have it there by 3 on Friday or not at all, as his"retired" schedule wouldn't accommodate a a4 PM delivery on Friday or any time on Saturday
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Contact information
21 HENDERSON RD, Williamstown, MA 01267
Licensing
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Service Categories
Upholstering
FAQ
ERMAN MARONY & SON is currently rated 1 overall out of 5.
No, ERMAN MARONY & SON does not offer free project estimates.
No, ERMAN MARONY & SON does not offer eco-friendly accreditations.
No, ERMAN MARONY & SON does not offer a senior discount.
No, ERMAN MARONY & SON does not offer emergency services.
No, ERMAN MARONY & SON does not offer warranties.
Contact information
21 HENDERSON RD, Williamstown, MA 01267