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MACLELLAN PLUMBING & HEATING
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical Baseboard or Wall Heater - Repair,
About us
We currently employ 4 technicians. Our office is staffed by family members. We use subcontractors for services we are not licensed to provide. We charge by the hour for service work and offer quotes for larger jobs. We do charge travel one way..
Business highlights
Emergency services offered
40 years of experience
Services we offer
Plumbing Services including service & repair/replacement of faucets, air conditioning repair/replacement, bathroom fixtures & pipes, boiler and furnace repair/replacements, complete bathroom remodeling & drain cleaning for kitchen and bathroom drains. Heating & Cooling including gas to oil conversions, etc., new heating & cooling equipment installations. Lawn Sprinkler installations & repairs. General Carpentry., sinks, tankless water heaters, toilets, water heater repairs & replacements
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.857 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 9% | ||
| 0% | ||
| 0% | ||
| 2% |
Showing 1-25 of 57 reviews
Marie H.
Nov 2019
We originally hired MacLellan Plumbing and Heating to replace the main pipe in our cellar. We were so pleased with how everything went, that we hired them again to replace our heating systems in our 2 family home. Marty explained our options and answered all of our many questions. Marty, Joe and their office staff were amazing. They installed two combination boiler and water heater systems in our home. Both Marty and Joe were very friendly, polite and always prompt. My sister and I always felt safe while they were there. From the moment they started everything they needed was set up, organized and ready to go. Each night our cellar was left neat and tidy. When the installs were complete, you would not have even known that we had work done. The installs went seamlessly and within the stated time frame. Everything went so well that we will be hiring them again to move our laundry to the first floor. Before they left we asked if they had time to check our stove to make sure it was working properly and to check our garbage disposal that was jammed. The disposal could not be fixed, so I asked if they could replace it when they come back to move our laundry. Marty said “No, I have a new one in the van and I can install it before we go.” Amazing.
Response from MACLELLAN PLUMBING & HEATING
"Thank you for the great review. We appreciate your business and look forward to serving you in the future!!"
Bonnie T.
Aug 2018
just fine, fast
Response from MACLELLAN PLUMBING & HEATING
"Thank you for the great review! We appreciate your business."
Sara N.
Sep 2017
They did good work and were conscientious. The original reason for the visit was to install a replacement kitchen faucet. I asked them to do one more task while they were here related to the washing machine hoses and problems with slow cold water into the machine. They could not resolve the problem, suggesting it was probably time for a new machine. Possibly so. They gave it their best shot, replacing the hoses, which were reasonably new anyway. I was surprised at the cost of the bill. $ 438 and they did not deduct the Angie's List coupon - the reason I got in touch with them originally. I simply deducted the coupon from my payment, writing a note to that effect.
Response from MACLELLAN PLUMBING & HEATING
"Thank you for your review! You state that you asked our techs to do one more task related to the washing machine hoses - which we did replace - if in fact as you stated "they were reasonably new" you probably should have contacted whoever installed them and had them rectify the situation. We apologize that the Angie's List coupon was not deducted on the invoice - this is something we will be more aware of in the future."
Michela F.
Sep 2017
great - they have always been accessible and reliable which is very important. I really don't have much of a benchmark for their pricing as I've never used anyone else (?) but it seems very reasonable to me and I'm happy to pay for good service
Response from MACLELLAN PLUMBING & HEATING
"Thank you for the great review! We look forward to serving you again in the future!"
Jim A.
Jun 2017
.Arrived within a few hours of being called on weekend. After some probing found and replaced 2 leaking pipes in the ceiling.
Response from MACLELLAN PLUMBING & HEATING
"Thank you for the great review! We appreciate your business and look forward to serving you in the future!"
Peter R.
Jun 2017
It went well. They got the job done without any problems and cleaned everything up.
Response from MACLELLAN PLUMBING & HEATING
"Thank you for the positive rating! We appreciate your business!"
CHRISTOPHER H.
Dec 2016
It was an adequate experience. My husband had more to with them than I did. My husband made the calls and he was here when the plumber came. They responded fairly quickly. they were pleasant. They cleaned up after themselves. They wanted to make sure we had the right faucet and so they had us email them a picture of the current faucet that we have now so that they could go to the hardware store and get the correct one. they actually upgraded from the kind we had to a new modern kind. I thought it was pretty expensive. We have a plumber we prefer but the other plumber was not available.
Response from MACLELLAN PLUMBING & HEATING
"Thank you for the review and A rating. I would like to correct one thing in your post - the cost was $352.50 not $450.00 and also we would appreciate receiving that amount."
Maureen F.
Aug 2016
What great service and a great price too, for the work performed. Also, they had all the necessary parts with them, so there was no wasting time (on my dime) going out for parts. All in all an excellent experience especially compared to my former plumber (Zeola). I look forward to continuing the relationship with McLellan.
Response from MACLELLAN PLUMBING & HEATING
"Thank you for the extremely positive review! We look forward to serving you again!"
Mary G.
Jul 2016
unknown
Response from MACLELLAN PLUMBING & HEATING
"We received a service request for a sewer main leak and responded promptly. You were given an estimated cost for labor plus materials. You were billed for the actual cost of labor plus materials. Dealing with old cast iron plumbing does not always go as planned which is why you were given an estimated cost. When you called our office about this bill you were given a discount on labor. We strive for 100% customer satisfaction and look forward to serving you again in the future!"
Anne C.
Jun 2016
unknown
Response from MACLELLAN PLUMBING & HEATING
"Thank you for the great review! We look forward to serving you again in the future!"
David S.
Jun 2016
Excellent service and price. A definite keeper for any future plumbing needs.
Response from MACLELLAN PLUMBING & HEATING
"Thank you for the positive feedback! We look forward to serving you in the future!"
Michael A.
Jun 2016
unknown
Response from MACLELLAN PLUMBING & HEATING
"Thank you for the great rating! We appreciate your business and look forward to serving you in the future!"
Lisa H.
May 2016
unknown
Response from MACLELLAN PLUMBING & HEATING
"Thank you for the positive rating! We appreciate your business!"
David L.
May 2016
unknown
Response from MACLELLAN PLUMBING & HEATING
"Thank you for the A rating! We appreciate your business and look forward to serving you in the future!"
Jeremy R.
May 2016
I searched for a few quotes from licensed plumbers on Angies list. I kinda understood the going rate for a plumber was around 100 an hour. However, most quotes I got to add a spigot far exceeded that rate for what turned out to be a little over a 2 hour job. Most quotes I was getting were about $300 to $400 dollars. I asked around to friends that are familiar with this type of work and they told me that I was going to get ripped off if I payed that price. I finally got a hold of Maclellan Plumbing and they informed me that the job would be no more than $225. I hired them immediately. Upon starting the job they realized that I needed more material and it was going to take a little more time. However, they did not charge and were extremely courteous and professional throughout the process. Additionally John was extremely knowledgeable and took his time to answer any questions that I had, which some were not even related to the job at hand.
John also came in to replace my laundry pipes. He noticed that the shut off valves were in back of my washer and dryer and realized that if there was an issue it would be difficult for me to get to those valves. When replacing the pipes he moved the valves above the machine at no extra cost, which was made a lot more sense.
Overall, I was extremely pleased with the service I received from Maclellan plumbing. It is very difficult to find reasonable people that will treat your home with respect these days and also not take advantage of you. I highly recommend going with this company.
John also came in to replace my laundry pipes. He noticed that the shut off valves were in back of my washer and dryer and realized that if there was an issue it would be difficult for me to get to those valves. When replacing the pipes he moved the valves above the machine at no extra cost, which was made a lot more sense.
Overall, I was extremely pleased with the service I received from Maclellan plumbing. It is very difficult to find reasonable people that will treat your home with respect these days and also not take advantage of you. I highly recommend going with this company.
Response from MACLELLAN PLUMBING & HEATING
"Thank you for the great review! We appreciate your business and look forward to serving you in the future!"
Mary B.
May 2016
We are extremely pleased with the services provided. The new toilet looks great. The workers were pleasant and did a great job.
Response from MACLELLAN PLUMBING & HEATING
"Thank you for the positive review - we appreciate your business!"
Mary B.
May 2016
We are extremely pleased with the services provided. The new toilet looks great. The workers were pleasant and did a great job.
Response from MACLELLAN PLUMBING & HEATING
"Thank you for the positive review - we appreciate your business!"
Carol D.
Apr 2016
It went excellent, and I would highly recommend them. They were prompt and came out when they told me that they would.
Response from MACLELLAN PLUMBING & HEATING
"Thank you for the great review! We appreciate your business."
Karen C.
Apr 2016
Maclellan plumbing was great. After very unreliable service with so many other plumbers, we finally found a company that is professional, provides a great service and that we would trust to use again. On my initial call, I was given an estimate of the cost and was able to schedule their visit for just a few days out and they were very accommodating to work around our schedule. They showed up as promised and diligently performed the work as promised. We were very happy with the end product. We would definitely use Maclellan again and would recommend them to our friends.
Response from MACLELLAN PLUMBING & HEATING
"Thank you for the great review! We appreciate your business and look forward to serving you in the future!"
Kim B.
Mar 2016
Two gentlemen from MacLellan arrived exactly on-time, got right to work and resolved the issued within 20 minutes. They were informative without being condescending, and we will gladly use them in the future for any problems or new installations without worry.
Response from MACLELLAN PLUMBING & HEATING
"Thank you for the positive review! We appreciate your business!"
John S.
Feb 2016
unknown
Response from MACLELLAN PLUMBING & HEATING
"Thank you for the great rating! We look forward to serving you again in the future."
Daniel
Dec 2015
After contacting MACLELLAND PLUMBING through Angie's List they performed the job at my rental property within a few days. It was very convenient for me, because they coordinated with the tenant themselves, and I didn't have to be there to allow access. I have used them in the past prior to joining Angie's List and have always been happy with their timeliness and workmanship.
Response from MACLELLAN PLUMBING & HEATING
"Thank you for the extremely positive feedback. We really appreciate your business!"
Brian B.
Nov 2015
John was excellent. Not only did he tell us how to solve the problem without completely taking the tub apart, but the time it took was super fast. After my call, they were on site the very next day, could not be any more pleased with the result.
Response from MACLELLAN PLUMBING & HEATING
"Thank you for the great review and rating! We appreciate your business!"
David C.
Nov 2015
unknown
Response from MACLELLAN PLUMBING & HEATING
"Thank you for your review! We would appreciate your feedback as to what we can do receive an A rating from you!"
Clay G.
Oct 2015
Called plumber RE: stone; couldn't have been more helpful - disconnect first thing in the AM; came back later (waited for someone to come home) & reconnected new stove.
Licensing
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FAQ
MACLELLAN PLUMBING & HEATING is currently rated 4.8 overall out of 5.
MACLELLAN PLUMBING & HEATING accepts the following forms of payment: CreditCard
No, MACLELLAN PLUMBING & HEATING does not offer free project estimates.
No, MACLELLAN PLUMBING & HEATING does not offer eco-friendly accreditations.
No, MACLELLAN PLUMBING & HEATING does not offer a senior discount.
Yes, MACLELLAN PLUMBING & HEATING offers emergency services.
No, MACLELLAN PLUMBING & HEATING does not offer warranties.