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Mill Design and Blinds

About us

For 35 years, Mill Design and Blinds has been a one-stop resource for custom window treatments. Our product selection includes the full line of Hunter Douglas Window Fashions and Custom Designed Draperies and Valances. In-home Residential or Commercial consultations available.

Business highlights

38 years of experience

Services we offer

Custom Window Treatments, Hunter Douglas Window Fashions, in-home residential and commercial consultations.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.039 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-25 of 39 reviews
Dean H.
Oct 2023
5.0
Yes, I recommend this pro
We had shades and blinds installed in several rooms. We were very happy with both the sales and installations processes. The app for controlling the shades is great. We would definitely use Mill Design again.

Ellen H.
May 2023
5.0
Yes, I recommend this pro
$7,000
Love the service, the product and the installation. Very professional and knowledgeable….much more so than the “average” sales person. If any problems, you know they are there to help.

Daniel E.
Oct 2022
5.0
Yes, I recommend this pro
We hired Mill Design and Blinds for the second time after purchasing a new home, and it was an easy decision for us! Once again the team assessed our needs, visited the home and took detailed measurements, and made recommendations that were just perfect! It was a large job too - as we needed blinds for every window in our home - but they made it easy. And now that they're installed, we love the new blinds - especially the sliding blind for our patio door! The installation was so efficient as well, as they removed the old blinds and even found a vendor who was willing to receive them and give them a second life. The guys are super friendly and professional, as it's a family business and they love what they do. They were respectful of our home and were done in no time. And it completely transformed the space when they were done! My wife and I wouldn't hire anyone else for this work!

Judy G.
Aug 2022
5.0
Yes, I recommend this pro
Rob came to the house within 15 minutes of speaking with him and we had chosen a beautiful pleated shade for our newly remodeled bathroom. It was just the finishing touch that was need to add a pop of color. The color selection of shades from Hunter Douglas is phenomenal! Thank you Rob.

Ron G.
Mar 2022
5.0
Yes, I recommend this pro
Rob was professional, knowledgeable, and considerate of our budget. We highly recommend Mill Design and Blinds and have referred them to friends.

Linda H.
Jun 2021
5.0
Yes, I recommend this pro
The entire process from the first phone call to ordering the shade to installing the shade went extremely well. Rob Silverman was easy to work with, knowledgeable and a great personality.

Kathy M.
Jun 2019
5.0
Yes, I recommend this pro
I had a very positive experience using Mill Design & Blinds. Rick helped me pick out a shade of grey for my vertical blind for my slider that is a great match for my walls, and a gorgeous fabric for my two accompanying window valances. He installed everything perfectly and all was done in a very timely manner. It was a pleasure doing business with him and i would definitely recommend Mill Design to anyone looking for beautiful window treatments.

Marie B.
Mar 2018
5.0
Yes, I recommend this pro
$4,000
We were very pleased. Cindi picked out a fabric that i never would have thought of for our newly painted living room while complimenting an older sofa . I absolutely love it . We had 5 windows that also needed blinds. Rick is so easy to work with . The installer did a beautiful job. We have had previous window treatments for our family room. Madaline work with us. She also chose a fabric that is lovely. Something I never would have thought of. She was wonderful to work with also. I highly recommend Mill City Design.
Response from Mill Design and Blinds
"Thank you for your kind words [Member Name Removed]. We enjoyed working with you!"

Cathy P.
Feb 2018
5.0
Yes, I recommend this pro
Couldn’t have been a better experience....on time, pleasant, everything installed, 100% clean-up, care taken to wear shoe cover-ups so carpet stayed clean. Would highly recommend Mill Design
Response from Mill Design and Blinds
"Thank you so much for your kind words! We appreciate your continued support!"

Georgia D.
Oct 2017
5.0
Yes, I recommend this pro
$2,500
I am a repeat customer; they provide superior design advice; we had an excellent interaction and installations were done well and on time.

Kathleen W.
Jul 2017
5.0
Yes, I recommend this pro
Excellent. The men wherever professional and respectful of my home and their working environment.

Peter S.
Mar 2017
5.0
Yes, I recommend this pro
Excellent. We've had Mill design do several Interior design/installation projects including: Living Room, Dining Room, Kitchen and Family room.. Cindy and Rick are very professional and take great pride in their work. Their subcontractors, who do painting and carpet and floor installations, are outstanding. Rick and Cindy always deliver a quality product on time.

William M.
Dec 2016
5.0
Yes, I recommend this pro
What a pleasant experience doing business with all of you at Mill Design Center! From the courteous, knowledgeable, and professional treatment I received from Cindi when I first walked in to get a blind re-strung, to the prompt response from Rick following up on my order, and culminating with Jeff's personal touch and expertise on the installation, you all demonstrated you are a first-rate team! As a customer, you made me feel welcome, you answered all my questions, and everything was executed with the highest level of professional courtesy and "customer first" attitude.

Tom P.
Oct 2016
5.0
Yes, I recommend this pro
$6,800
I was very pleased with the process from beginning to end.  Cindi helped us with color selection and was very accommodating with our hectic schedule and unique timing requirements.  We are very happy with the results.

Peter M.
Oct 2016
5.0
Yes, I recommend this pro
$2,000
Mill Design took care of everything, guiding us to the right product at their beautiful showroom and coming out promptly to take measurements. The installation went smoothly and we are very happy with the new look. Great people to work with!

Mark S.
Oct 2016
5.0
Yes, I recommend this pro
$800
Everything was spectacular- Rick came and did a great job. I highly recommend Rick and Cindi- they are a great team.

FRANK B.
Oct 2016
5.0
Yes, I recommend this pro
$5,000
Two consummate craftsmen arrived precisely at the scheduled time with ALL their  necessary tools, equipment, food and drinks. They worked for one and one half days and left the new carpeting vacuum clean and removed ALL scraps and debris. I know that carpeting is supposed to have seams----but I can't find a single one and the work in the hidden areas like closets and stair wheels is as precise as the more open and visible areas. It's always a satisfying experience to work with professionals.
Response from Mill Design and Blinds
"Thanks so much for your kind words, [Member Name Removed]. We appreciate your evaluation of our installers as well as our service. We look forward to your next project! Rick and Cindi"

Debbie L.
Oct 2016
5.0
Yes, I recommend this pro
$2,600
It was easy to do business with Rick and Cindi at Mill Design Center. The installers showed up on time and performed to the installation within the time frame allocated.  They cleaned up and left my home without any problems. The carpet is beautiful and feels so good on my feet!
Response from Mill Design and Blinds
"Thank you so much for your review and for your support, [Member Name Removed]! It was a pleasure working on your project!"

Dick S.
Sep 2016
5.0
Yes, I recommend this pro
$2,000
Lots of personal attention that I would not have gotten if I had bought these online. I may be old fashioned but I prefer to buy from a company that takes the time to explain the product and help in the shopping experience. Nice to see the fabric in advance onsite.
Beautiful  store display (gallery) in their lovely, large showroom. I was able to see the full line of the Hunter Douglas products
and understood all the options before making my selection. They helped me work within my budget by showing various options.
 It made the whole experience more comfortable. There were no surprises when final products arrived.

Received personal phone call from owner when custom shades were in. Scheduled appointment quickly for installation
which was performed perfectly. Couldn't have gone more smoothly.

A pleasure to deal with this family run business that truly offers exceptional products and customer service.

Carla F.
Jul 2016
5.0
Yes, I recommend this pro
$12,000
I want to  tell you how pleased I was in doing business with Rick and Cindy the owner's of The Mill Design Center they made everything so easy whiter  it be with there quality products and knowledge .

They filled my home with wood blinds ,vignettes, carpets and curtains . They  gave me help with picking out the prefect style in design , and material . I consider them as a friend and I'll tell you I would not shop any where else !!!



Thank You Mill Design of North Chelmsford for making my Home Beautiful !!!!!!



Carla

Peggy H.
Jul 2016
5.0
Yes, I recommend this pro
$4,000
I am absolutely delighted with the beautiful silhouette window treatments recently purchased at and installed in my new home by Mill Design Center in North Chelmsford, Ma. Cindi was a pleasure to work with. I came to her with two different window treatments in mind and very unsure of what I wanted. Her professional manner, patience, and experience guided through the decision process leading me to recognize the functionality and design I was searching for. The quality of the silhouette shades she suggested are just as I expected. Cindi understood I was searching a soft look for windows throughout my home. Her suggestion of silhouette shading was exactly what I wanted and did not know it. The soft adjustable fabric vanes between sheer fabric panels allow me to control the sunlight, while a slight adjustment offers privacy. The design of the window treatments presents a quiet elegance to each room, just as Cindi said it would. The scheduling of the measuring and installation was very convenient for me. I could not be happier with my purchase and my choice of Mill Design Center in North Chelmsford, Ma. Thank you Cindi and Rick for making my vision a reality.
Response from Mill Design and Blinds
"Thank you, [Member Name Removed] for your kind words. I hope you are enjoying your new home!"

Cynthia L.
Jul 2016
5.0
Yes, I recommend this pro
$1,500
Installed motorized shades and left everything in perfect condition.    Rick is top-notch and I highly recommend him.  Also, his wife, Cindi, has the most amazing design sense and can help sort through the thousands of samples in their shop to hit just the right notes.
Response from Mill Design and Blinds
"Thank you so much for your kind words, and for your continued support! We look forward to working with you again."

John L.
Apr 2016
5.0
Yes, I recommend this pro
$900
unknown

Suzanne B.
Jan 2016
5.0
Yes, I recommend this pro
$2,000
Rick answered questions, was on time, and took an interest in helping!

Joan M.
Nov 2015
5.0
Yes, I recommend this pro
$5,000
Mill Design strives for complete satisfaction and every customer being a reference. Rick goes to all reasonable lengths to make his customers happy.  After my blinds were installed, I called and requested an adjustment to the hanging of one set, and he returned to hang the blinds as I requested. I think there are two things that Mill Design could improve upon: 1) I like to ponder things at length, especially where a lot of money is concerned, and at times I felt rushed, mostly because of Rick's high energy and 2) I think it would be good practice to call the customer after an installation (especially where the customer was not present during the installation) and say "How do you like them? Is everything to your satisfaction?"  I felt that it was awkward to have to call the Design Center  and say "I'm not completely satisfied yet."  That said, once I did muster the s**** to call back, Rick was 110% all-in at coming back and making sure things were fixed to my liking. Even on the return to adjust the hanging of the blinds to my liking, again I wasn't present only my husband was, he never called to close the loop and make sure **I** was happy with it. I am happy with the adjustment. it's just that I was the customer, not my husband who happened to be available. But definitely check out Mill Design, who will make you happy.
Response from Mill Design and Blinds
"Thank you for calling me out on my high energy, [member name removed]. My wife ways I operate on two speeds: Stop, and Go. I need to be reminded to slow down and breathe. Thank you also for reminding me to follow through after an installation. I strive to reach out to every customer, and I'm sorry not to have spoken with you directly, rather than your husband. I hope you will continue to enjoy your purchase. Thank you for all your feedback. All the best, Rick"
Showing 1-25 of 39

Licensing

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FAQ

Mill Design and Blinds is currently rated 5.0 overall out of 5.

Mill Design and Blinds accepts the following forms of payment: CreditCard

Yes, Mill Design and Blinds offers free project estimates.

No, Mill Design and Blinds does not offer eco-friendly accreditations.

No, Mill Design and Blinds does not offer a senior discount.

No, Mill Design and Blinds does not offer emergency services.

No, Mill Design and Blinds does not offer warranties.