Building Professionals Inc

My husband and I had the pleasure of working with the professionals at BPI . Bob and his team were great to work with. The remodel was completed on time and on budget and the outcome surpassed our expectations. Bob takes the time to discuss what is important to you . Bob made suggestions, which we found to be very helpful in modernizing our kitchen, without going over our budget. The process,from design to completion, was smooth. We highly recommend BPI.

It did not go well. It took much longer than it was supposed to. It started 10/31/16 and was "completed" 1/25/17. Quality of work was not worth price. Plans discussed with the owner, Bob, were not done as requested; and when we asked the owner to come to the house he said, he does not go to the house unless he project mgr (his son), David, asks for him to come out. Bob never came out. Lighting was not put up in the proper places. Cabinets were hung up over mold on the wall. When we complained, we were told they can take the cabinet down and we can clean the wall. I have a hideous, very noticable patch on my ceiling where they had to move a ceiling fan, because of their bad measurement. Worst paint job I have ever seen!! Very visible brush marks, blending imperfections. I have paint on my new floor and cabinets and rug. I asked to have 2 drawers added below a cabinet and stated because I need a drawer for silverware. The drawer (one, not two) came back too small to fit silverware in vertically. Doors where chipped during demo. During construction, when we complained about some of the issues, we were told by Bob through an email that the project mgr, David, is aware and will take of it. Shortly after they finished and we called them back, because the newly installed heat leaked into our finished basement, we received the final bill. We told them we were not satisfied with many issues, including some that we already complained about and were told would be taken care of and they were never addressed. We would not recommend this company at all!! I would like to add that we did our homework and checked out reviews and Better Business Bureau before signing the contract. They had good grades.....but don't be fooled like us!!! Their work does not live up to their name....BUILDING PROFESSIONALS.

Unquestionably the worst experience of my life! The owner presents himself very well during initial negotiations but once the job starts and issues arise he becomes passive-aggressive. If you catch something going wrong or that needs changing he often doesn't respond at all to communications until the item under question has progressed beyond the point of no return or requires an expensive change order to implement. You are often forced into engaging with his subcontractors to inform them the item they're working on is currently in dispute, but they haven't been informed and understandably don't wish to be involved. The root cause of the majority of our problems was the owner's poor ability to communicate and resolve conflicts. Lots of poor workmanship - especially towards the end when the relationship had deteriorated. We ended up going to arbitration (which I won) - the whole ordeal was very stressful.

The work in general was done quite well. This was a tear down and whole house rebuild. The project started in 2012. The planning and choices and presentation of the trade offs went reasonably well.
The tear down was supposed to have started in August of 2013. That slipped to October. That was the first sign of the trouble to come. The short of it is, the work proceeded very slowly. Dates were continually missed. Many details were overlooked, remain to be finished to this day. There is a certain level of detail that of course won't be specified in a contract like this but should be expected to be finished, as a matter of professionalism and completeness.
The house took 18 months to be built and the final certification of occupancy wasn't granted until 22 months after the project started. This is a not a big house or a project with many change orders.

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