LUCKY DUCK PLUMBING LLC

well, home remodeling contractor, water softener installer,

About us

Lucky Duck Plumbing has been providing plumbing service and repair for over 20 years. Our technicians are specially trained to keep customer satisfaction in mind at all times. Family owned and operated, we've built a reputation in Westfield and the surrounding areas as being honest and committed to customer satisfaction. Lucky Duck recently became the only business in Western MA to be 100% woman owned, and one of only 3 in the entire state of MA. Call today at 413-437-4416 and find out why our customers prefer Lucky Duck Plumbing time and time again.

Business highlights

11 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.8164 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
9%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
responsiveness
4.9
Showing 1-25 of 164 reviews

Jessica R.
05/2025
5.0
Great job, very professional!! Couldn't be happier!!!
Rating CategoryRating out of 5
$791

Tiana L.
05/2025
5.0
Very pleased with the technician & he was completely honest & throughly. Also quick speedy service when I had an emergency. I will continue to use them.
Rating CategoryRating out of 5

Nancy H.
05/2025
5.0
I have had a leak in my basement for years and I have paid people left and right to fix it. No one ever did and then I couldn’t find a plumber for years.
Rating CategoryRating out of 5
$456

Kerry B.
04/2025
5.0
I have had 3 emergencies over the past 2 years that were handled with the upmost professionalism, every time. Within two hours of making a frantic phone call to them, my emergencies were fixed with promptness and perfection. I highly recommend them for plumbing renovations and also when you need a reliable, efficient and knowledgeable plumber in an emergency!
Rating CategoryRating out of 5

Peter S.
11/2022
3.5
Quick and easy. Not much more to say.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.0

Yes, I recommend this pro

Yair Z.
08/2022
5.0
We simply did not turn on the correct water line, but Tim was kind and on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Adam F.
08/2022
5.0
very knowledgeable, does great work quickly, and very easy to work with

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Verna F.
08/2022
4.5
Tim did a great job. The replacement valve Tim installed had a small leak, Tim came right out to take care of it.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Hani T.
07/2022
5.0
Tim was very professional, knowledgeable, and efficient. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David S.
04/2021
5.0
Tim did a great job and we were in an emergency situation that needed immediate attention. We are planning on using his services again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vanessa B.
02/2021
5.0
Our hot water heater was leaking on a Saturday afternoon. Tim was very professional and timely replacing our tank by Saturday evening. Fantastic response time and quality work. I can’t thank Tim enough other than recommending him to others and being sure to utilize him again if any other issues arise!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James M.
07/2020
5.0
Tim was prompt and easy to talk to. Installed and removed the water heater in a short amount of time. His work was better than the previous installation. Would use him again in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Bruce K.
01/2020
5.0
Th

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Annie T.
11/2019
5.0
Tim was prompt, friendly, professional, easy to communicate with, understood my budgetary concerns, educated me about my system and charged me less than I expected. I will definitely be hiring him again. I never expected to have a favorite plumber but I have one now!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul H W.
09/2019
5.0
Arrived on time, was courteous and friendly. Work was completed well under the time I expected. The job was well done and he left the work area clean and neat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer Z.
06/2019
5.0
Tim was very prompt, courteous, and professional. He responded to my request super quickly and was here and fixed my problem exactly when he said he would and without breaking the bank! I would definitely recommend this company and will personally use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sally E W.
05/2019
4.0
Tim was prompt and knowledgeable but a bit pricey because, what we had replaced, was work done sixteen months ago. I am always surprised at how expensive plumbing jobs can be!

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Mary E.
05/2019
5.0
best plumber ever

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charlotte M.
05/2019
4.0
They did a good job, a little too pricey.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

gary K.
05/2019
5.0
It was a straightforward repair. Everything was done very professionally and neatly. The price seems reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kristin A.
04/2019
5.0
Friendly and fast service. Will use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol M.
04/2019
5.0
Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

24 Park Street, Westfield, MA 01085

https://www.callluckyduckplumbing.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Insured

Licensed*

Trade License Number
16291
Trade License Expiration
05/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
home remodeling contractor,
water softener installer,
gas leak repair service,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

LUCKY DUCK PLUMBING LLC accepts the following forms of payment: CreditCard
Yes, LUCKY DUCK PLUMBING LLC offers free project estimates.
No, LUCKY DUCK PLUMBING LLC does not offer eco-friendly accreditations.
No, LUCKY DUCK PLUMBING LLC does not offer a senior discount.
No, LUCKY DUCK PLUMBING LLC does not offer emergency services.
No, LUCKY DUCK PLUMBING LLC does not offer warranties.

Contact information

24 Park Street, Westfield, MA 01085

https://www.callluckyduckplumbing.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed