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Keith G Roy Construction Inc

About us

Homeowners in Western, MA, and the surrounding areas know when they need their home remodeled the right way, they should turn to a construction company they can trust. Our company makes client satisfaction a high priority by focusing on the integrity of our service, and the quality of our designers. All work is done by the company’s employees.

Business highlights

79 years of experience

Services we offer

Residential remodeling, additions, additions, basements, bathrooms & garages., kitchens, roofing, siding, windows

Accepted Payment Methods

  • CreditCard
Reviews
4.218 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
22%
3
0%
2
6%
1
11%
Showing 1-18 of 18 reviews
JAY A.
Nov 2020
5.0
Yes, I recommend this pro
$16,000
Excellent work - had a minor problem, they were johnny on the spot to fix it - all great guys.

Joseph L.
Nov 2016
5.0
Yes, I recommend this pro
He was courteous and helpful.

Jane R.
Feb 2016
5.0
Yes, I recommend this pro
.

Laura L.
Jul 2014
1.0
$20,000
The roofing job was done in 2011 and was a fantastic job,. Keith stopped by the work site every day to ensure things were running smoothly and on schedule. Loved the work done. So we asked him to do the interior repair. Took us two months for him to come to give us an estimate on the cost of the repair work. We agreed at the time of signing the contractor that we would wait til after christmas to do the work as they could not promise I would have a working kitchen. The agreed upon time frame was mid January. In February I called several times to see when they would start. Finally the work started mid February. It was a mess from the start. Thy had to redo my bathroom ceiling three times and it is still not done right. They repainted the walls in the bathroom twice as it was a mess. There was paint left on my sink and tub. They even painted my toilet paper holder to the wall. The kitchen was another disaster. They wrecked one of my drawers in my new cabinets. The cabinets are cheap and the stoppers keep coming out and the drawer does not have a stopper so when I pull it out it out the whole drawer comes out. I have paint on my modeling in my hallway and on my kitchen chairs. Keith never showed up to see how the job was going along no dealing with my concerns even though I was calling and voicing my complaints about his rude crew. Then when I asked them to put in back splash behind my stove Keith offered to pay for it for all the headaches I had during the remodel. Only problem with that is it is not the way I wanted it to be. Keith did strictly behind my stove and I wanted the whole space between counter and cabinets done so when kids cooked the wall would not be splattered with food. When I asked why it was not the whole space like I wanted, I was told "do you know how expensive this is? " so I still did not get what I wanted and he made us feel like he did us a favor. I paid him plenty for lousy work.
They are overpriced as I have now discovered and rude and unprofessional.

Shirley C.
Jul 2014
2.0
$12,500
The work was very shoddy. The new door knob has needed to be fixed already, I am afraid that the frame will need replaced soon as well. The ceiling tiles have fallen from the ceiling, I've had to throw away several already. The painting is very uneven as well. I had a crack in the ceiling that I had asked about that has started to stretch out across the ceiling more since an earthquake and tornado has hit my area. The provider didn't seem to know what to do about the crack and was supposed to come back to take care of a three-seasonal porch. Keith came and looked at the porch, but never returned to fix the problem.

Lynne B.
Jun 2014
5.0
Yes, I recommend this pro
$15,000
Awesome!! They were quick and answered all questions the same day! We were kept appraised of the progress of the job! Very quick and all his guys were professional! Super happy, we will definitely use Keith again!

Cleland S.
Sep 2013
5.0
Yes, I recommend this pro
$8,000
The work was done by experenced craftsmen as it was not a simple project

Sandra P.
Apr 2013
4.0
Yes, I recommend this pro
$6,500
good

Debra R.
Apr 2013
5.0
Yes, I recommend this pro
$4,000
Returned my call in very timely manner. Came out to inspect and give me an estimate when he said he would. Started the job exactly when he said he would. The workers were polite and very professional. Very pleased with the work

JOANNE L.
Aug 2012
5.0
Yes, I recommend this pro
$40,000
Keith and his talented team were able to keep up with all of our wishes. Their work was impeccable! They stayed on schedule, arrived on time, worked around our family and left our home spotless after each work day. Mike and Ray were extraordinary giving us helpful opinions based on their experience and worked continuously. Keith often stopped by to see how things were going and made himself easily available to us.
Thank you Keith Roy Construction, Inc. We love what you did!
We wouldn't hesitate to call on them again and would highly recommend them to family and friends!

Donna B.
Aug 2012
1.0
$10,000
At the beginning of the job I had concerns about the quality. After meeting with the owner to discuss our concerns, we decided to continue the work. Now I wish I had stopped the job . I now have cracks in wall over the tub, the floor is pulling away from the tub and walls. The drywall job was uneven despite several redos. The owner had to come out several times to order his crew to make corrections to their work . They could not put the tub in right.The wall they put up were not square. They put it in any way.

Janet H.
Apr 2012
4.0
Yes, I recommend this pro
$2,500
It went well. They were friendly and professional. There were some difficulties with some of the results, but they did a good job overall. They were communicative.

Shirley C.
Jan 2012
5.0
Yes, I recommend this pro
$12,000
.they were good.

John P.
Nov 2011
5.0
Yes, I recommend this pro
$4,100
The end result was a better job than we expected. quality and craftsmenship were excellent.

Barbara Z.
Oct 2011
4.0
Yes, I recommend this pro
$26,000
no problems everything was good

Jessica M.
Sep 2011
4.0
Yes, I recommend this pro
$1,200
I spent about $1200 for their services. They did good work. They were easy to work with. The timeline was a little bit long for them to turn things around. It took about a month from the time we initially talked to them for them to get on site and do the job. Once they got there and did the work, the work was done well. The workers who came out were fine and we didn't have any problems. It has been good so far.

Elizabeth C.
Jul 2011
5.0
Yes, I recommend this pro
$1,400
I collected about 5 estimates for a new roof on my garage. Keith Roy's gave me the lowest price. I had estimates over $4,000.00!
Took a while for him to come and do the job because it was a small job. But came after about 6 weeks and they did a great job.
Needed a plywood base.

Dana L.
Jul 2009
5.0
Yes, I recommend this pro
They were punctual, professional,courteous, cleaned up good, and we were overall very pleased with their work.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Keith G Roy Construction Inc is currently rated 4.2 overall out of 5.

Keith G Roy Construction Inc accepts the following forms of payment: CreditCard

No, Keith G Roy Construction Inc does not offer free project estimates.

No, Keith G Roy Construction Inc does not offer eco-friendly accreditations.

No, Keith G Roy Construction Inc does not offer a senior discount.

No, Keith G Roy Construction Inc does not offer emergency services.

No, Keith G Roy Construction Inc does not offer warranties.