
Great White Cleaning Co
About us
"Killing Germs & Eating Dirt" We love Dirt! .. its Delicious! But most of all We love our customers! Hello, I'm Scott Call me toll free @ 1-833-EAT-DIRT * We have 30 years of cleaning experience in customers' homes. * Not a franchise, we live here, and owner operated. (Westfield, MA) * References in your neighborhood, possibly your own street. * Angie’s List Super Service Awarded for the past 6 years. * A+ Better Business Bureau member since 2005. * Customers know us a being honest, dependable & hardworking. Proudly served my country from 85-89 (USMC Veteran MAG 32) and now proudly serving you with the same integrity, dedication and pride! Greatwhitecleaning.com, Facebook.com/attackingdirt Attackingdirt.com
Business highlights
Services we offer
Interior painting services Window cleaning House washing Carpets cleaning Upholstery cleaning Gutter cleaning Office cleaning services
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 0% |
"Incorrect square footage,areas as well as moving of furniture: Spoke extensively on the phone Customer stated that it was only 12x15 area and just want the exposed carpet area to be cleaned. Upon arrival I measured all areas and was double the size as he previously mentioned and requested all furniture to be moved. I recommended to replace all carpeting & padding: I also inspected his extremely old ,stained and smelly carpeting and informed him that he should have all carpeting and padding replaced as it will be impossible to clean as well as be able to get the strong stench out of carpet and padding. He stated he understood and just do the best we can and that is exactly what we did. Large amounts of mice nests & feces on all furniture & rooms: Upon moving his furniture we found large amounts of mice nests and mice feces under all the old clothing that was strewn all over furniture and room. I informed him that I rather not vacuum up the nests and feces with our vacuum but if he had one we would use his, which we did for him. Price: Restoration cleaning job such as this would cost more: I informed him that we will have to be aggressive as possible in order to attempt to get the carpeting as clean as possible. I informed him that a job like this and square footage would normally be in $225 or more but only charged him $150. We did the best anyone would or could with these impossible conditions of the customers carpets. We should have refused the job?: Even after discussing and setting expectations with the customer, Maybe we should have walked away and refused to clean after inspecting the extreme conditions? But we get the job done for all our customers and did not want to walk away as he wanted us to do our best. I just wish the customer was more forth coming and accurate in all the facts. We bent over backwards and went above and beyond for this customer and he was as all happy and grateful upon completion of the job…. ? We will keep moving forward and do what we do best, providing the best cleaning and customer service at the lowest price possible for all our customers! We thank you all for the 30 plus years of loyalty!"
"We sincerely Thank You for choosing us for your cleaning needs all these years!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.