Approved Pro
DTour Enterprises, LLC
Sewer Main Clearing, Drain Clog or Blockage Clearing, Sump Pump Repair or Replace,
About us
DTour Enterprises, LLC, DBA Mr. Rooter has been in the business for 11 years we are open 365 days year 24 hours a day. We are Veteran owned and an accredited BBB member. All of our employees are uniformed and background checked. Customer satisfaction is our number one priority. Please call us today for all your plumbing and drain cleaning needs!
Business highlights
Emergency services offered
23 years of experience
Services we offer
Drain Clog or Blockage - Clear residential and business
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.251 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 69% | ||
| 16% | ||
| 6% | ||
| 0% | ||
| 10% |
Filter reviews by service
Showing 1-25 of 51 reviews
Jay W.
Mar 2025
Drain Clog or Blockage Clearing
Did a great job. Endured a couple of other issues.
Adam D.
Nov 2023
Drain Clog or Blockage Clearing
Fast and efficient
Greg C.
Apr 2023
Sewer Main Install, Replace or Repair
Service was performed quickly and completely in less than 24 hours of my inquiry
Meghan S.
Mar 2023
Sump Pump Repair or Replace
Meghan Safford says the pro was on time, direct to the point, profwesional and very polite.
Susan M.
Jan 2023
Drain Clog or Blockage Clearing
The plumber arrived when promised and worked efficiently and well, and resolved the issue as needed.
Howard C.
Oct 2022
Sump Pump Repair or Replace
Great service. Good communication.
Valerie F.
Oct 2022
Drain Clog or Blockage Clearing
The Plummer was upfront and able to diagnose the problem after previous Plummer had failed to do so. He was also very helpful in guiding us through next steps as we were not immediately financially prepared to fix the overall issue.
Richard K.
Sep 2019
Drain Clog or Blockage Clearing
very efficient and thorough
David L.
Mar 2019
Timely, explained options, and handled the issue quickly.
Lynn B.
Mar 2019
He came and got septic waste all over our basement floor and said there is nothing I can do left and we had to clean everything up. It was absolutely gross.
Response from DTour Enterprises, LLC
"I'm sorry You did not have a good experience with our company. Please email me at davetrooter@XXXX and I will look further into this. Please include a copy of this review. I understand there was sewage on the floor before we got there. Please understand that we do not provide sewage clean up services. Dave Tourville Manager"
Sarah A.
Mar 2019
Drain Clog or Blockage Clearing
Very good service but very expensive
Candice S.
Nov 2018
Awesome job
Peter G.
Aug 2018
Drain Clog or Blockage Clearing
The excellent service came with a flat rate fee of $341. IMHO this is a steep price for the average family to pay for this type of service. I wish home advisor had alerted me to the pricing structure for this service. I might have chosen a less expensive option.
Rodney C.
Apr 2018
Sewer Main Install, Replace or Repair
they charge to much and are also a contractor for home depot were they get the supplies .
Response from DTour Enterprises, LLC
"I'm sorry you feel the price was too high. We quote the job before we begin to make sure there are no surprises. I will look further into this to see what I can do for you. My email address in [email protected]. Please emaI me and attach this review. I want to make you a happy customer. Dave Tourville Manager"
James S.
Sep 2017
Drain Clog or Blockage Clearing
He was very polite did a good job. A little expensive but very good
IDA H.
Sep 2017
Drain Clog or Blockage Clearing
They came out the same day I contacted Home Advisor. Cleared the drain and replaced the pipe. left no mess. the tech was polite and friendly. would hire them again!!
Thomas S.
Aug 2017
Sewer Main Install, Replace or Repair
nothing
Warren M.
Jul 2017
Drain Clog or Blockage Clearing
TECH DID GOOD JOB. PRICE WAS WAY TOO HIGH.
Response from DTour Enterprises, LLC
"I'm sorry you feel the price was high. Please email me at [email protected] and I will look into this further. I glad you appreciate our good service from our technician. And I thank you for your business."
Javier V.
Jul 2017
Sewer Main Install, Replace or Repair
No Comment
Jennifer L.
Jun 2017
Sewer Main Clearing
Bill K.
May 2017
Drain Clog or Blockage Clearing
If you're in need of a plumber, try another company!
Response from DTour Enterprises, LLC
"I'm sorry you are not happy with the service you received. Please email me at davetrooter @comcast.net and include a copy of this review and I will try to make this right for you. Dave Tourville Manager"
Stephen B.
Apr 2017
Sewer Main Install, Replace or Repair
Tech was very knowledgeable, aggressive, familiar with plumbing and sewer lines. Solved problem in 1.5 hours.
Cindy W.
Mar 2017
Drain Clog or Blockage Clearing
Good company... came that same day. Would hire them again!
Linda K.
Dec 2016
Drain Clog or Blockage Clearing
Efficient, knowledgeable and respectful. Since I do not know plumbing issues well, it was difficult to rate the value for money. I believe the rating is the best to my ability. Given the hours of service by the overall rate, I feel the service was justified.
Ron D.
Oct 2016
Sewer Main Install, Replace or Repair
Great customer service. Sewer line needed repair and all options were quoted in a timely manner. The option I chose was agreed to but couldn't be implemented due to configuration of pipe, while disappointing, the price quoted for this option was used as baseline for option that could be done. Additional time was taken by Mr. Rooter team to review appropriate option to be implemented. Permits were obtained in short order and the work done. Several appointments were required and all were kept on time. The Mr. Rooter employees were polite, professional and committed to providing the best possible solution. If the need arises, I would use their services again and recommend them to others as well. I want to single out their lead, Drew Langley, for his genuine interest in working with me to determine the optimal solution for this problem. I found him to be exemplary in his deportment, attitude and professionalism. Mr. Rooter is fortunate to have him on their team.
Licensing
Licensed*
Trade License Number
12682
Trade License Expiration
05/01/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
DTour Enterprises, LLC is currently rated 4.2 overall out of 5.
DTour Enterprises, LLC accepts the following forms of payment: CreditCard
Yes, DTour Enterprises, LLC offers free project estimates.
No, DTour Enterprises, LLC does not offer eco-friendly accreditations.
No, DTour Enterprises, LLC does not offer a senior discount.
Yes, DTour Enterprises, LLC offers emergency services.
No, DTour Enterprises, LLC does not offer warranties.