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AJ Pelletier Restorations

General Remodeling, Roofing, Handyman Services,

About us

Owner Operated. I am on every job every day the work is ongoing whether the job is big or small so you know there is no misunderstanding on the scope of the work. This also ensures the quality of the work you expect. I subcontract all plumbing and electrical work to a licensed plumber and licensed electrical contractor as I myself do not hold ether of these licenses and your safety is of the utmost importance to me, and it is required by Ma code. I have been in construction for over 40 years and have had my own business for the last 30 years and I still love what I do. Cost is determined by the job. Travel charges may apply.

Business highlights

57 years of trusted experience

Services we offer

Remodeling, restoration & handyman. There is no job too small.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check

Photos of past projects

Reviews

4.920 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
5%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-20 of 20 reviews

William M.
07/2016
5.0
countertops, flooring contractor, handyman service, insulation, remodeling
  + 3 more
unknown
Description of Work: Did not use this company
Rating CategoryRating out of 5

linda S.
12/2015
5.0
remodeling, handyman service, home remodeling
  + 1 more
I love that I now have a handyman that I can count on. Al was on time and got the job done with quality workmanship!
Description of Work: Al called us the day after we contacted him and was available to do the work that same week. We needed new brackets for a very large drawer to be replaced in our kitchen. We also needed a kick plate replaced along the length of our kitchen cabinets. Al was able to get both jobs done in two days time. He also was willing to paint the kick plate so that we didn't have to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cheryl W.
11/2015
5.0
remodeling
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Daniel E.
05/2015
5.0
remodeling, insulation
  + 0 more
Honestly, it was the best experience with a contractor we have ever had. A.J. Was professional, respectful and trustworthy. He was in constant contact with us and treated our home like his own. His work was very high quality and the results were better than the original quality. We highly recommend him!
Description of Work: Ceiling water damage repair. Complete removal, re-insulation and repair of sunroom ceiling and one wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Bridget B.
01/2015
1.0
decks
  + -1 more
He clearly did not want the job because he told me it was going to be at least $12,000 to fix my porch and another provider did it for about $1940. I wish they could have just told me that they did not want to do the job because that would be a lot more honest. If he gave me a quote of at least $12,000 then I think that pretty much says that he did not want the job. He was difficult to get a hold of but he finally showed up. I would tell a friend that unless he/she has an expensive job, he/she must not even bother trying to deal with this guy because he obviously only wants high-cost jobs.
Description of Work: The provider gave me an estimate for porch repair.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Response from AJ Pelletier Restorations
First of all I am happy you got the work done for that cost. Second I explained to you it could cost up to that amount if after opening all the trim to see was was rotted I found major repairs were needed and you had wanted 7 windows installed. I really was hoping to work for the two of you as I found you to be nice folks. I just give my opinion on worst case cost so there are no surprises and I like I explained to you I could not tell if I would need to put in a foundation to hold the second floor porch and if the cost was less than I would only charge you for what it took for me to complete the work. I am sorry you feel the way you do but I work alone and every job is important to me. I don't price any work to avoid it. after all I spend the time to look at the work so why would I avoid bidding it to not get it. As far as taking some time to get to you for and estimate, like I said I work alone but that gives my customers a one on one relationship with me. Thank you for your input. Al

Cheryl W.
09/2014
5.0
remodeling, roofing
  + 0 more
Al was very responsive & returned my call within the first hour after my search. He came over the next day, applied a temporary fix to the roof prior to a rain storm to avert further damage, then returned another day to do the actual roof repair. He is very knowledgeable, professional, meticulous in his work & cleaned up the entire work area when the job was completed He made great suggestions regarding the repair & will definitely be coming back again to do further work in my home
Description of Work: Replaced a cracked vent pipe on my roof, took down the damaged ceiling in the bedroom closet, put up new drywall & re-painted the ceiling & entire closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jamilah A.
09/2014
5.0
remodeling
  + -1 more
unknown
Description of Work: super nice guy with much house repairing skills. fair price. did a small item free also.would def use him again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Joseph V.
08/2014
5.0
countertops, flooring contractor, remodeling, home remodeling
  + 2 more
In our experience, we found Al to be knowledgeable, professional, friendly and punctual. He took down existing wall tile that went half way up the walls, wallboard behind the tile and took up the old floor including subfloor. He removed the vanity, mirror and lighting. Al and his team replaced some plumbing and then beautifully installed new partial walls, wall tile, floor tile, a new vanity, mirror and lighting. In our opinion, Al made great suggestions along the way and did not make any assumptions without checking with us. He kept everything neat and clean during the job. And he finished exactly on time! We couldn't be happier with the end result and now have a beautiful bathroom. We would definitely consider hiring Al again. . .though I won't be surprised if we have to wait in line.
Description of Work: Partially remodeled bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Gail J.
07/2014
5.0
remodeling
  + -1 more
It all went very well. Al did a fine job. He addresses all your concerns with professionalism and suggests the best way to approach and repair the project with regard to expense and quality. I could not be happier with the way my front door now looks and I no longer have to worry about the water coming in and rotting out my front porch.
Description of Work: Built new sidelights for front door, replaced front step, rewrapped sides and top of door with new aluminum. He fixed it so that when it rains or snows the water will drain away from the house, not into it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

keli F.
07/2014
5.0
remodeling
  + -1 more
nnnn
Description of Work: Called Al to take down my front steps over hang that was falling down. He came to give me an estimate within a week or so, and after I made up my mind what I wanted to do I gave him a call. He came within a week and ripped down my over hang. He did a nice job of fixing things up so the gutter went back on where the over hang used to be. He did a clean and professional job. He is honest up front and friendly. We are still working out what I want to do in place of the over hang, and Al suggested an awning, which I think we decided yes on. So as soon as I get my act together, I will let him now. The price was fair, the over hang was fairly large (maybe 6-7 feet by 3). Thanx Al!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,240

Donna M.
06/2014
5.0
remodeling
  + -1 more
The work began and was completed as promised. Mr Pelletier is very professional and very personable. He made suggestions that saved me money. I will definitely call him again.
Description of Work: replaced a suspended ceiling and painted living room and hallway including doors,woodwork and heating vents. He also replaced a ceiling fan.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Kathy T.
04/2014
2.0
remodeling
  + -1 more
I called this company on quotes for a bunch of projects I needed. I thought it started out fine with the quotes process, although, at times I did ask repeatedly on some quotes. I even provided a detailed summary in an email to this person of the projects to be done after our initial appointment and still I had to repeat a few things and ask for the quotes. Although he did follow-up eventually with the requested quotes, I did have to wait some time to receive them. So after I received my quotes (finally) and then a little bit of time went by, I sent him another email with a few more projects for quotes on. After all, I needed to figure out what I needed to do right away vs waiting a few months for the other projects. This was my planning stage for many needed things to be done to my home. Then I was really shocked when I received his response after my last email to him recently when I requested those few more quotes. He basically said to me that he is a one-man crew and that he can not spend anymore time getting me quotes because his time and money is being wasted. "I would be happy to look at the rest of the work for you, but it can't be for awhile as I have spent the last month and the half just bidding really involved jobs including yours, so now I need to get to work and pay the bills. I can still start the work you and I discussed. I really hope you can understand my position." This was insulting. Apparently, I picked the wrong business. To me, that was unprofessional. So basically I sensed that unless I hired him soon after the quotes were given to me then he wouldn't want to do business with me. Sometimes I think that women are treated differently from men when requesting quotes. Do businesses believe that women are being too picky while it is perfectly acceptable for a guy to make changes whenever or ask for further information whenever? This is what I sense after a couple businesses I contacted failed with their follow-through. I am beginning to realize that many businesses that appear on Angie's List (and probably pay to be on here) may qualify as good businesses but "everyone" is looking at the same handful of businesses showing in their area. So these businesses know it and really do not have to do the extra catering involved as if they were not listed here. The catch here is that there are many other reputable and high quality businesses that don't want to be on Angie's List - but those are hard for us regular people to find unless there is a recommendation from someone. Anyways, back to this current review: This ended my business relations with this company. It was a waste of my time relaying detailed information and additional photos to this business. NOTE: WHEN GETTING QUOTES I LEARNED THE HARD WAY - ALWAYS ASK HOW LONG FOR THEM TO GIVE YOU YOUR QUOTES. AFTERALL, IF YOU NEED TO BUDGET YOUR PROJECT AND PLAN FOR IT, IT IS YOUR VALUABLE TIME BEING WASTED WHEN BUSINESSES CANNOT FOLLOW-UP IN A SHORT TIME AFTER THE INITIAL APPOINTMENT WITH THE QUOTES FIRST. ALSO, ASK IF THEY ARE INTERESTED IN YOUR TYPE OF PROJECTS, REGARDLESS WHEN THE QUOTES ARE ACCEPTABLE. AND IF THEY LIKE WORKING WITH THE CUSTOMER ON DETAILS OF THE PROJECTS, OR NOT. IN REPLY TO THE COMPANIE'S COMMENT on 4-24-14: Changing a fence style or asking for options in quotes is not unusual and it all happened within a reasonable amount of time. Maybe I misunderstood this business' scope of easily getting quotes for a variety of options. All I wanted was the quotes I requested for the options I requested. Nothing was booked and no projects were scheduled yet.
Description of Work: Nothing. Was working on quotes on numerous projects.

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
3.0


Response from AJ Pelletier Restorations
I am sorry you feel that way because I treat all my customers with the respect they deserve whether they are a man or a women, fact is most of the home owners I deal with are women. I tried very hard to get an idea of what you wanted for materials on different projects, but you had a hard time deciding and that is why this took so long.You wanted a price for a 100 foot front fence but changed the style 4 times and that was just the front of the house. Also I never take any potential customer for granted. I had informed you that I complete jobs in the order they get mailed back to me approved and that is the only fair way to treat everyone. I am sorry for your disappointment but I don't feel I am at fault. You are a nice lady and like I explained to you previously if you are willing to wait until I get caught up with the jobs that were already approved I am more the willing to work with you and get the additional estimates for additional work you had inquired about. I can try to look at them on a weekend if I have one free from other job estimates.I take great pride in my work and hate to leave a potential client unhappy. Thanks Al.

Henry D.
02/2014
5.0
remodeling
  + -1 more
Excellent work done in a timely fashion. Would definitely hire Al Pelletier again
Description of Work: Remodel bathroom and replace 4 doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George P.
10/2013
5.0
roofing
  + -1 more
My experience went very well. He came out right away to give me an estimate. The pricing was very reasonable. He was very punctual, professional and knowledgeable in his field. I was very pleased with the outcome They were great with the clean up afterwards. I would highly recommend this company to others.
Description of Work: They came to replace the shingles on the roof of the garage and one of the porches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,436.58

Response from AJ Pelletier Restorations
I appreciate the great review but I think you made a mistake. I don't recall doing the job you described and the credit should go to the correct contractor. Thanks A.J.Pelletier

Karen G.
07/2013
5.0
countertops, flooring contractor, remodeling, insulation, home remodeling, roofing
  + 4 more
He was excellent, he called me back the next day, first thing the next day I think in the evening, the next day I got a call from him and he came right over, he went through everything with me. He started immediately and he did a lot of work for me around here, I thought the pricing was absolutely acceptable, no problem there. After he was done with that work, I added a couple of more things to it so he came back like I said a week and a half ago but everything he did was perfect, everything he did was done within a day and each job, and I didn't even know he was here except the work was done, everything was neat and clean, nothing left at all except I knew the work was done. He called back just to confirm that I liked what he did, he called back that evening 'cause he was gone by the time I got home and I confirmed everything that he did, 'cause I want to get my house on the market so it was really important that I have it done and I have it done right. He did ceiling work in my kitchen and in my bedroom and he did back work on the roof, he put in a new bathroom floor and a new vanity top. He did insulation in my basement and he added above my both my boats, there's about a 4x5 roof and it just goes straight back to the house actually but it's roofed and he put in a whole brand new roof right there. I told a lot of people about him.
Description of Work: I just had a contract to do a whole bunch of work around my house, that's where I got his name from. The name is AJ Pelletier Restorations and I've used him about a week and a half ago. For everything that he did, I think it came to about $1400.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Karen G.
05/2013
5.0
remodeling, handyman service, home remodeling, roofing
  + 2 more
Excellent! As above.
Description of Work: I had some roof tiles nailed in and a drain on the roof straightened out, the kitchen ceiling patched and painted, a bedroom ceiling patched and painted, a new floor in the bathroom and an old vanity top replaced with a new top, a lock changed on a door, a new storm door, and insulation put into the parts of the basement ceiling. Al was the only person who called me back right away out of 3 people I called. He came right over and gave me an estimate on the spot, told me when he'd start, and did start that day. I never knew he'd been there because everything was cleaned up when I got home from work. The only telltale signs were those of completed work. I found him to be punctual, professional, quite affordable, and the work was exceptional. I've given him a new list of things to do in the future. I will not hesitate to hire him again and have already passed his name onto others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

STEPHEN P.
02/2013
5.0
remodeling, roofing
  + 0 more
Al is very knowledgable about timber frame structures. He is also very specific with this work. Al was easy to communicate with. He was prompt, honest, and a very likable guy. I have used him for other jobs and I would definitely recommend him to others.
Description of Work: Al removed a dormer and built a new dormer with an increased size on my home that is over 200 years old. He also incorporated water shield and insulation. He then put down new cedar shingles on my dormer and around the dormer on my original roof to match existing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Sharon R.
02/2013
5.0
remodeling, sunrooms
  + 0 more
Overall, excellent. Al called us within 24 hours of us contacting us to discuss the project(s). He provided estimates and options, was ready for us when he said he would be, arrived on time, finished on time or early, cleaned up after himself. If every contractor was like Al, we wouldn't' need forums like this. I can provide pictures if anyone wants to see his work. Do's & Don'ts..... DO call him, DON"T wait
Description of Work: The $10,000 amount is for 3 separate jobs that Al did for us because we were so impressed with his workmanship and ethics that we didn't bother to look anywhere else when we wanted more work done. Here are the details! 2004: Al was recommended to me in 2004 to complete enclose my 3-season porch - he installed 9 custom windows, sliding glass door, and then shiplap pine from floor up through a cathedral ceiling, encased the rough beams with gorgeous pine encasement, built a custom pine vent box to enclose the exhaust fan for the hot tub but blends in with the shiplap. He was meticulous about framing the interior windows and doors. We were extremely impressed with his professionalism, attention to detail and all-around work ethic. He started when he said he would, finished on time and did more than we expected - beautiful craftsmanship. 2007: Al built a 12x12 2x6 framed outdoor shed with slanted roof, custom door and big enough to hold every outdoor piece of equipment imaginable. This shed will withstand a hurricane! 2010: Al built a 12x14 covered porch over our deck that we can't enjoy in summer because of the sun beating on it. We have an absolutely gorgeous outdoor sunroom with metal roofing that matches our shutters (I wanted metal, not wood) and Al suggested it as a way to save cost (imagine that, a contractor making suggestions to save money !!!). Al made every effort to match the slant of the roof with the house to make the design flow nicely from the house to the porch, is screen-ready for if/when we want to add them. Again, I can't express the craftsmanship he has employed in every job. I can't say enough great things about his work, his ethics or professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Sue G.
11/2012
5.0
remodeling, handyman service, basement remodeling
  + 1 more
see above
Description of Work: After a pipe burst in the basement, it needed a complete restoration, including a new dropped ceiling, cleaned and restored paneling, some new paneling, painted floors, a new kitchen unit, new sink unit in the bathroom. It was overwhelming, but Al had a lot of good, practical advice, and did a wonderful job. He works fast! We were very pleased. In fact, we invited him back to remodel the guest bedroom - he restored and painted the woodwork,stripped wallpaper and painted the walls and ceiling and custom-fit new bifold doors, as nothing on the market would fit the openings in my older house. He also repaired a wooden threshold where the kitchen ceramic tile met the wood floor in the hall, custom-designing the solution.He also fixed the threshold on the front door, for which the parts were no longer made. We were very pleased and have a few more projects waiting in the wings!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Wendy W.
07/2012
5.0
remodeling, handyman service
  + 0 more
He did a great job. He is dependable, fair on his estimates and follows through and does excellent quality work.
Description of Work: He replaced a window, and redid our utility closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    248 Hampden Ave, Westfield, MA 01085


    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Roofing,
    Handyman Services,
    Kitchen and Bath Remodeling,
    Insulation,
    Flooring Sales and Installation,
    Countertops and Backsplashes,
    Basement Remodeling,
    Sunrooms and Patio Enclosures,
    Decks and Porches

    FAQ

    AJ Pelletier Restorations is currently rated 4.9 overall out of 5.
    AJ Pelletier Restorations accepts the following forms of payment: Check
    Yes, AJ Pelletier Restorations offers free project estimates.
    No, AJ Pelletier Restorations does not offer eco-friendly accreditations.
    No, AJ Pelletier Restorations does not offer a senior discount.
    No, AJ Pelletier Restorations does not offer emergency services.
    No, AJ Pelletier Restorations does not offer warranties.
    AJ Pelletier Restorations offers the following services: Remodeling, restoration & handyman. There is no job too small.

    Contact information

    248 Hampden Ave, Westfield, MA 01085