CLEARWATER FJB

I purchased the materials and watched them work, which I was not impressed with. There are parts where they did not caulk the gutters, leaving gaps. Other areas they put too much sealant, leaving unsightly globs of caulk. There are visible brackets that hold the system. All major seams and corners leak. There is poor drainage throughout. There are places where the water runs right over the gutter and off the roof, rather than into the system. I am concerned about ice damming. I have called them many times regarding this issue. They missed their most recent appointment. I have been told all the accounts form this office have been forwarded to the corporate office. I am trying to be understanding of the foreseeable miscommunication that switching jobs can cause, however they have been missing appointments, and they have been slow to return calls. Today they have missed a third appointment. I feel like I am being led along, despite their many assurances they will finish.