New England Handyman & Rmodeling
About us
We’re your neighborhood home repair and remodeling experts. With experienced professionals at your service, we’re committed to providing custom improvement solutions. Call us in W Springfield today!
Business highlights
21 years of experience
Services we offer
Commercial Maintenance Services - Home Improvements - Awnings & Canopies - Kitchen & Bathroom Vanity Tops - Interior Trim, Moldings - Doors & Windowsr - Garage Doors & Openers- Handyman Services - Patio Doors, Shades & Shutters., Shower Doors & Enclosures - Installation of Blinds
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.733 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 15% | ||
| 3% | ||
| 0% | ||
| 3% |
Showing 1-25 of 33 reviews
Kathleen P.
Dec 2014
unknown
Barbara Y.
Oct 2014
He came over and did a great job. Everybody loved it. They like the white because I lived in a condo and I don't have a lot of light; from the sliding glass door I do but from the rest of that area I don't. He was a nice man; he thought it wasn't enough for him to do or his staff but he got somebody to do for $50. That was very nice of him. If I have something else which I am thinking about to have done I will call him but hopefully it would be enough for him to do. He went out of his way to get help for me.
Donna M.
Apr 2014
The work was completed quickly and the kitchen worksite was left clean. Mr. Miller was very nice, returned calls in a timely manner. A great job.
Tracey W.
Mar 2014
It was very good. They did a good job and the price was great.
SHARON C.
Nov 2013
I found Richard's contact info on the web. I contacted him on a Sunday and he got back to me the very same day. I was able to schedule him to come over to do a quote and measure the very next day, (Monday). He arrived at the scheduled time and I was very pleased with his rates and his professionalism.
Lynn M.
Sep 2013
It went fine.
Bruce B.
Jul 2013
They were great.
Margaret H.
Jun 2013
Everything went smoothly, on schedule and the workmanship is great.
Response from New England Handyman & Rmodeling
"Client knew what she want and we provided it. We thank her for her favorable report."
Michael P.
Jun 2013
We were happy with his service and his prices were reasonable.
Donna A.
May 2012
I thought the job went quite well. The paneling job was tedious as many cuts had to be made but came out exceedingly well. In total he spend 2 full days here and was quite friendly. They came when they said they would, had all the supplies they needed when they came so there were no extra trips needed. we were quite pleased overall with their work.
Response from New England Handyman & Rmodeling
"We are very pleased that overall the client was happy with the work performed at their home. I thank them for their business."
Susan B.
Jan 2012
They were very competent. I would work with them again in the future.
Response from New England Handyman & Rmodeling
"The Members were very patient and great to work with. We are very happy that we were able to complete their project to their satisfaction. The Members are wonderful clients."
James W.
Dec 2011
We found them on Angie’s List. The guy did a really good job. The price was about $45000 between the two bathrooms. We had a special bathtub put in one of the bathrooms which has a door; so you can walk in since my wife has problems with her leg. There is a built-in seat and everything. In one of the bathrooms, one of the walls went into the bedroom and I had a closet. We had them move a washer and dryer from the basement about two floors up. They made that closet have an area where we could have our washer and dryer because we get tired going down with the clothes all the time. So, they did all that and connected the plumbing as well as electricity for that also. We looked at 3 or 4 estimates and we didn’t go completely by the cheapest, but they were certainly more reasonable than 2 or 3 other estimates. The quality of their work was excellent. Their responsiveness was very good. We had our kitchen renovated a couple of years ago and it was like night and day working with them. The guy that runs the company came out. We talked with him and he was very nice. He has a lot of different people who work with him like electricians and plumbers. Bill Collins is the carpenter and he was here almost all the time. He was really good and excellent. I really liked him. Every time he used to leave, he used to say that he didn’t clean up and tried to do his best. The other one didn’t put plastic up and there was dust everywhere. We had another guy before who used to come just for 3 or 4 days, but Bill Collins was incredible. He used to always call and let me know when he was coming. He would be on time when he came. There was a certain cabinet that we wanted to keep in our bathrooms. We have been in this house since 1975. So, Bill took it outside and completely sanded it down. It looks brand new and beautiful now. So, that’s the other thing that impressed me. Richard Miller owns and runs Case Handyman & Remodeling. He is really good too. I really like him. We went with him to Springfield. He met us and we picked out different fixtures, toilet commode, bathroom sinks and all that kind of stuff. He was here a number of times. So, both Bill and Richard were really excellent. I would definitely use their services in the future too. We interviewed 3 or 4 different companies and Case Handyman was by far the best. We were more than satisfied when it was set and done. So, we felt that we had chosen wisely. It was an excellent experience.
Response from New England Handyman & Rmodeling
"What can I say? The Members were a couple that knew what they wanted, and we tried our hardess to give it to them. As a contractor we do come across clients such as the Walkers more often than not. They are very special and enjoyable people to work with. The Members are clients that you can sit and spent time with, they make you feel welcomed . Great Clients, we thank them for their kind words and hope they enjoy their new bathrooms. Bill & Richard."
Sharon L.
Dec 2011
The job went extremely well from start to finish. I would highly recommend Case Handyman Services.
Response from New England Handyman & Rmodeling
"We we're very happy to work with this client. She understood exactly what we we're going to do and agreed to have it done RIGHT! We thank the client very much for allowing us to do their work and the very positive report to Angie's list."
Joan A.
Dec 2011
Bill called a showed up soon after. fixed the problem. price was a little steep because of the slant of our roof and the difficulty in reaching the spot. It was quite s task to reach the area safely. all went well. Very nice gentleman and would call him again
Response from New England Handyman & Rmodeling
"As you can see this client had sent in a complaint in an earlier statement on our service. I did reply to that statement thinking they were another client that had called with a roof problem. So we were able to repair their leak and they were happy."
Kathleen W.
Oct 2011
CASE did another wonderful job for us. They really helped us understand the different options, costs, and pros and cons of each for damage caused by ice dams. The work they do is always excellent. The cost was comparable or lower then other companies, and they look a good look at everything before making an estimate ( one of the other companies didn't want to go into the attic, and/or roof to fully assess what needed to be done ). They took the time to educate us as to what our options were, and the work they ended up doing for us was excellent. I may be off on how much we spent as it was a couple months ago and broken into two jobs, but whatever it was, it was worth it. We will definitely keep using CASE.
Mary S.
Jun 2011
We have had Bill Collins come several times from Case. He is terrific to work with. He listens to what you want , offers ideas when appropriate and does the job efficiently and with a smile. We soon will start a new list for when we have him come back in the fall to remove the air conditioners.
Paul S.
May 2011
he fixed it. well done
Jennifer B.
Jan 2011
On time, professional, and willing and able to explain the entire process.
Response from New England Handyman & Rmodeling
"This was a wonderful client to work for! Richard."
Stephen D.
Nov 2010
Excellent service, friendly and courteous handyman, cleaned up after himself.
Heather R.
Oct 2010
He has done a couple of projects for me. He installed a door for me and fixed a leaky window as well. The last time I used him, I spent $200. He rehung a door, which involved taking apart the entire door frame. He hung it the opposite way. The work was done really well. He was very clear about explaining what he was doing. He told me how much time the work would take. He is not cheap, but he definitely does it right. I certainly intend to call him in the future for other works. He is expensive, but he is worth it.
Jodie P.
Aug 2010
Bill did all the work himself; he was easy to have around and did a fabulous job. Unfortunately there were some major delays in getting the project started and then getting it finished. The delays were caused by manufacturer errors. I signed the contract w/ CASE in late March, the work was done in early May, and then I had to wait until early August to get the defective countertop replaced. Bill made sure the bathroom was fully functional throughout the process, so that was not an issue.
DORIS R.
May 2010
He must have left a gap because I found a mouse. I put another trap down there and the wind blew that out as well. I left it for him to see. He had previously said he may be able to spray another product and close the gap. Then he came unannounced and stated there was nothing he could do.
Response from New England Handyman & Rmodeling
"The client called and mentioned that she though that we had left a gap in one of the bays under the floor in the basement, and that air was getting in and blowing her mouse trap off the wall were she had placed it. I visited the client and inspected the area. There were no GAPS. She insisted that air was getting in, I inspected the exterior of the wall and recommended to the client that she have foam blown in between the siding and the house foundation, that I though air was getting in there. I received no response. The foam we used was requested by the client,(she found it on a website) and doesn't stop rodents ITom entering the house, the client was well a where of that fact. The rodents I believe are getting in threw her hatchway door that has many spaces to allow mice to squeeze threw. We warranty our work, and I would have repaired or replaced the product if there were a gap or space, there were none. When the client was told of my findings she was not happy and became a little rude, would not let me wash my hands after touching the mouse trap and area mentioned above. I left feeling very uncomfortable after trying to resolve the clients concerns. Sincerely, W. Richard Miller"
Lynn K.
Feb 2010
They were very nice about it, but I have not used them. I would say they are probably one of the better companies. I see their signs out at homes locally. The people that I have dealt with have been very nice. The only reason I didn't go with them was because I needed a total overhaul in the bathroom, but among other things I wanted the tiling to go to the ceiling and they didn't have any contractors they worked with that would do that. They only had a surround that would go so many feet high. They said they were going to investigate this further because they had lost some other jobs. They were very punctual because they said they would be here and they were.
Robert S.
Jan 2010
I had gotten an estimate from another company and they wanted a lot of money so I tried Case. When I called Case, they made it sound like they could do it the same day. When they came, they said they would have to schedule it and the scheduling was far in advance from that date and I didn't want to wait, so I never followed through with that. I ended up using an insulation company that did it for a price that was significantly less. The guy from Case told me what they would charge and I assumed they would email me a quote, but they never did. They did come on time for the quote, but I thought they were average. I would probably not use them in the future.
Rebecca L.
Oct 2009
They gave us an informal quote. They have been out once and I've spoken to them a couple of times on the phone. The quote was reasonable. They were professional and prompt.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
New England Handyman & Rmodeling is currently rated 4.7 overall out of 5.
New England Handyman & Rmodeling accepts the following forms of payment: CreditCard
Yes, New England Handyman & Rmodeling offers free project estimates.
No, New England Handyman & Rmodeling does not offer eco-friendly accreditations.
No, New England Handyman & Rmodeling does not offer a senior discount.
No, New England Handyman & Rmodeling does not offer emergency services.
No, New England Handyman & Rmodeling does not offer warranties.