LEISURE TIME CANVAS
About us
We manufacture textile and aluminum products including awnings, canopies, boat covers, and wide array of commercial and industrial products for use in residential, commercial and industrial industries. We are a seasonal business that is open year round to better serve our customers needs. Our team consists of 10 craftsman with a combined experience of well over 100 years.
Business highlights
Services we offer
aluminum and fabric awnings and canopies, awning removal, boat seat upholstery, custom fabricated boat covers, custom fabricated industrial covers, storage and cleaning services, null
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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67% | ||
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33% | ||
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this seemingly routine work for an awning specialist took 6 MONTHS and DOZENS of phone calls. calls were often unreturned. i was often treated less then professionally and at times even rudely. i was given a large number of excuses as to why things were not progressing. this became the single most stressful contracting situation i have ever had to deal with. only because of an extreme time factor and the amount of time i already had lost in negotiating this mess, did i continue with this company. i should have cut my losses and run months earlier.
in the end, i have my awning recovered with truly substandard art work on it. the lettering is entirely 'feathered' at the edges and is a terrible disappointment. one piece of signage is round and has a seam in it. the seem is not centered, but cuts the piece awkwardly about a third the way through it. when i asked about these things, the business owner told me the lettering problem was 'no big deal' and the poor edging of the letters would 'wear off' (the lettering wearing off at this much of an expense was not at all comforting). he also told me that the seam issue on the round sign was not one he had control of because he subcontracted it. REALLY!
"June 03rd, 2015 RE: response As it has been for the past 33 years in business, and will continue to be moving forward, our company has always taken the time with each individual customer to assure their complete satisfaction. I was very sorry to hear that you saw your experience as anything less than that. After reading your review, I find it hard to believe that you feel your dissatisfaction and the timeline of your experience would be in any way the fault of my company. According to my records you received custom fabricated products within 4 weeks of your order date. The 6 months prior you refer to happened to be the 6 months my company worked with you “free of charge” in regard to the permitting and design committee processes you needed to confirm in order to proceed with your order. I do realize that at times (especially during summer months and vacationing hindrances of the committees involved), the process can become extremely frustrating, however it is necessary and the time restraints are beyond our control. In regard to any printing concerns, we do in fact use outside services for our commercial printing needs. The companies we deal with are very reputable in the industry and offer state of the art computer aided printing services. We stand behind their work with the same integrity as our own. Leisure Time Canvas, Inc., its entire staff of dedicated craftsmen and team members continuously strive to offer services and products second to none in the awning and textile fabrication industries as is demonstrated by the many awning companies that have implemented our product designs and manufacturing processes as their own. We have welcomed their unanticipated compliments and look forward to aiding them and our industries growth by the examples we provide to our customers. I would be more than happy to discuss your concerns personally if given the opportunity. Best regards John W. Vogel President Leisure Time Canvas, Inc."
Licensing
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