I purchased a special order snow shovel online and had it shipped directly to the store for in store pick up. Its a bunch of punks who work here. I received an email that my order was ready for pick up and to show a government issued ID. I gave the kid my drivers license and he wrote it down, I browsed the isle and then asked if I would receive a receipt, said it would be emailed to me and I was all set and he forgot to give me back my ID. A few days latter I realized he never gave me back my ID. I called the store twice and they said they didn't have it. I let them know that they stole my ID and that I would be filing a police report and letting their corporate office know. The kid said go ahead a filing a police report. I'm very disappointed with the customer service. I thought I might add that the snow shovel was not even assembled correctly!
Description of Work: Lost my driver's license
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$42
Frank S.
02/2015
5.0
home improvement stores
 + -1 more
I am always going to them. What I like is that I get more personalized service.
Description of Work: I use Atlas True Value Hardware for hardware store service.
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Service Categories
Hardware & Home Improvement Stores
FAQ
ATLAS TRUE VALUE HARDWARE is currently rated 3 overall out of 5.
No, ATLAS TRUE VALUE HARDWARE does not offer free project estimates.
No, ATLAS TRUE VALUE HARDWARE does not offer eco-friendly accreditations.
No, ATLAS TRUE VALUE HARDWARE does not offer a senior discount.
No, ATLAS TRUE VALUE HARDWARE does not offer emergency services.
No, ATLAS TRUE VALUE HARDWARE does not offer warranties.