Weston Electric

Norman was outstanding - professional, courteous, and knowledgeable. I called after 3:40 pm for a repair on an AC unit. He asked me about the issue, rushed to a parts store, which closed at 4:00, bought a switch, and the installation was complete by 4:30. Also, I appreciated Norman's wearing a mask prior to entering our home, extremely important, unfortunately, during the coronavirus pandemic. The price was fair, and plan on using Weston Electric again (I has used them in 2010, and was glad I could use them at this time). Highly recommended.

Methodical investigation and timely repairs.

A prior owner of our house had a generator panel installed in the main electrical panel.  I had Weston Electric come an inspect the installation and operation prior to using it myself.  Norman was prompt in scheduling an appointment, showed up on time, and did the job i requested.  He explained how to use it, and walked me through the use with our generator running and all the lines hooked up.

I called Weston Electric Friday afternoon December 4, 2015 because I discovered that our upstairs office area had no power.  The ceiling light had no power and all of the outlets were dead.  Norman called me back at about 4:30 PM and I explained what I had found.  He talked me through some troubleshooting steps to take since he was trying to have me avoid a service call.  This was appreciated, but the problem still persisted.  Norman asked if we would be available the next day, Saturday, and he would try to squeeze us in.  If not, he would see us early the following week.  He called Saturday morning and arrived soon after his call.
"He troubleshot the problem and traced it to a bad outlet plug in the adjacent room that was on the same circuit.  He replaced the plug and this solved the problem and everything is back up and running.  I appreciate Norm responding as quickly as he did and then meticulously tracking down the source of the issue.  This bad plug appeared fine to me since a lamp plugged into it worked with no problem. The power "in was fine, but the power "out" was the problem.
This was our second time using Weston Electric and we will not hesitate using Norman in the future.  We highly recommend his professionalism and quality of work.

Excellent. Great work and very responsive. Norm came over within a couple of days to provide and estimate and did all the work in a week. Perfect job and was even meticulous in cleaning everything up. To top it off, his price came I. At the quote and was lower than another highly graded electrician.

Norman was terrific from first contact through the completion of the job. He's professional, pleasant, thorough and leaves a clean work site. A true pleasure to have him do the work. I will definitely use him, again, in the future.

unknown

He is a gentleman AND a professional. Courteous and considerate of the homeowner's needs. Always there when he says he will be there, which is great when you work and can't be home waiting all day! He stands by his work, and his prices are fair and reasonable

Very Well . I have used Norman before , the work is high quality and professional. He is very dedicated and stands behind the work .

I have not graded the price because I didn't do much comparison shopping.

He was great.

Everything went very well. Norman from Weston Electric was very resposive from start to finish. The quote was exactly what I paid and he even took the time to look at an outlet that was giving us problems.

While shoveling out from the snowstorm, I noticed that the electrical service to our house was different.  The anchor (don't know the proper term) under the eaves which held the tension in the line came away from the exterior wall.  The service was uninterrupted, however the steel cable that is (usually) under tension was not holding up the service wires anymore. The lines were sagging, and the electrical wires were under tension themselves, between the pole at the end of my driveway and the top of the conduit under the eaves.
I called and left a message. Got a return call later that day.  I described the situation, and my address, and he thought he recognized my house from the description; he possibly did work here before I owned it.  He said would come by the next day and take a look, and that he would likely not have time to do the work that day.  Sure enough I got a phone call the next day; he saw it, gave me an estimate, and a timeline.  By the end of the week, he'd stopped by when no one was home (exactly within the timeline he offered), did the work, and left an invoice in my mail slot.
The only hitch, which I couldn't blame him for, was that he could only mount a new anchor, and he pulled up the service wires as best he could from the top of a ladder.  He used a short length of rope as an extension to tie the service wires to the new anchor, and told me to call N-Star, which I did, to complete the (re-)attachment.  
To finish the story, N-Star was responsive, considered this urgent, and someone was onsite the next day.  This guy had a bucket truck, and even then he was skeptical about being able to pull the wires tight enough to reach the house.  He ended up cutting power to the house for about 30 minutes in order to move the attachment *at the pole* from the far side of the pole to the near side in order to have another (I'm guessing) couple of feet of cable to make the attachment to the house.  All this makes me A) wonder how the previous electrician first attached the wires to my house in the first place, and B) think that this anchor, under such tension, was destined to pop out of the side of my house.
I can't accurately speak to his punctuality, as I wasn't here when he came to do the work. I only know that it was done in the timeframe we agreed upon.
I can't speak too knowledgeably about the price, as I don' t know how it compares to other electricians doing the same work.  I can say that the final cost was very close to the verbal estimate I got over the phone, and I was happy enough to pay it, as the work was a safety issue and needed to be done.
The B for Quality is for 1) the new anchor looks to be larger and more capable than the previous, so I appreciate his choice of product, but 2) he was unable (strictly speaking) to complete the reattachment - again, I'm not sure that any other electricians could have done much better, except the one that attached it in the first place...

Had several estimates with another company stating that they could only accomplish the work by putting several holes in the ceilings and walls.  Norman spent a great deal of time exploring the house and came up with several different plans to accomplish the work, with placing holes in the walls as the last option.  He spent approximately 4 hours working at the job and ultimately was able to run the internet cable in a very creative and non-destructive fashion.  The fees charged were well worth the services considering I didn't need to finish and pain holes in my walls and ceilings. 
It did take a couple of phone calls to coordinate the work, but this was well within the norm of my experiences with various home improvement services.

Very professional, prompt, fair price, easy to work with, great work...  Scheduling was a little far out due to the fact that they are busy, but I believe their good service is the reason they are so busy.  We would definitely use them again.

They are a little pricey but they are very responsive. I would use them in the future and also recommend them to someone else.

Good service.  Getting follow up to complete the additional work has been a challenge.   Weston Electric Answering service seems to be spotty

Excellent

Weston Electric did a great job. The project was painless, and came in at exactly the quoted price.  There was some delay in getting some of the parts (there was a run on transfer switches, because so many people were doing this type of job), but Norman kept us posted about progress.  As soon as he obtained the switch, he was here the next day doing the installation. 

Perfect service. I was able to coordinate the work via messages that were always promptly returned. Norman arrived on time for the appointment as scheduled. He took the time to install the outlet carefully which allowed him to avoid drilling a hole through our floor. I highly recommend Weston Electric and will always use them in the future.

There was a 5 week time lag between the agreement and the actual work.  Aside from that, everything was very professional, reasonable and well done.

Norman dropped by to check on the condition the first day and let us know the estimate. He also spent time to deal with the urgent issues that might be fire hazard before he left on the first day. He came by the day after and performed the work on time. He explained in depth the condition and the list of jobs that needed to be done. He asked me whether I want to put a box when replacing the bad wires or tracking down the bad wires and changing the wires entirely.  I felt like we were well-informed throughout the process because he was asking for my opinion and gave me choices to choose from.

This is the second time that Norman has performed work for us. As in the past, the experience was fantastic. I called to schedule an appointment, received a return call from Norman that same day, and was able to schedule an appointment for the following week. Norman showed up exactly on time. He efficiently installed all of the fixtures we had purchased and was patient while we decided what the height of the chandelier should be. I had also requested that he replace an unattractive recessed light. Since we had not purchased a replacement for the recessed light Norman stopped at the electrical supply store to pick up a couple of options for us - one of which fit perfectly. The house was left spotless and he hauled away all of our old fixtures. Once again, we are very happy and plan to have Norman come back for our next project!

I received an estimate for the work in June 2010. It was mid-way between two other estimates and included installation of a sump pump outlet not mentioned in other proposals. I contacted him in September and, although his schedule was full, he came over on a Saturday to start the job with the understanding that he would finish up the following Saturday, which he did. The work easily passed inspection. The final cost increased by several hundred dollars due to the unanticipated work on the external wiring and the cost of a few electrical repairs. The work was done very professionally and the total cost was acceptable. I would not hesitate to recommend this company to others.

Norman always arrives on time prepared with the necessary tools to do every job we've asked him to perform. He is courteous, professional, and friendly. He has seen it all and knows what he is doing, even in a hundred year old home like ours that presents strange challenges, which he tackles confidently. After he does what he needs to do, he cleans up so you can never tell that any work was done. If he is available, I look forward to using Norman from Weston Electric for my future needs.