Pam has been helping families buy homes or refinance since 2001 and has successfully closed more than 2800 loans. She prides herself on her customer service, knowledge of available loan programs, and providing the best rates. Mortgage Network, Inc. NMLS#2668 Nearly three decades of experience makes Mortgage Network, Inc. one of the East Coast’s most trusted mortgage providers. We educate and inform our customers on the wide variety of products that we offer, helping them select the optimal choice. Using our expert standing in the mortgage industry, we help our clients get the best possible value – that is the Mortgage Network way. At Mortgage Network we provide local processing, underwriting and closing. This is an advantage to the borrower because we know and understand the local market and we are source for providing local guidance and expertise. “For full legal disclosure, visit www.mortgagenetwork.com License and Disclosure Information page.”
Pamela is a phenomenal loan office and have worked with her on two occasions. She is knowledgeable and professional. Pam is extremely responsive to questions and has a tremendous sense of urgency. She made the experience enjoyable and I cant imagine working with anyone else.
Description of Work: Loan for new home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
Thank you for the great review. It's been a pleasure working with you over the years. I know you had a tight timeframe for closing and I'm glad that we could accommodate you. Congratulations on your new home!
Ganeshram S.
11/2015
5.0
mortgage broker
+ -1 more
unknown
Description of Work: Mortgage
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
Thanks for the A rating. It's been a pleasure working with you!
Richard L.
10/2015
5.0
mortgage broker
+ -1 more
unknown
Description of Work: Pam is always thorough and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
Thanks for being such a great borrower! I appreciate the recommendation.
Jennifer I.
10/2015
5.0
mortgage broker
+ -1 more
Pam and her team were excellent, I had confidence throughout the process, she was always readily available to answer my (many) questions with patience and professionalism. She also got me a great rate and kept in touch on potential market changes up to the lock out date.
Description of Work: Pam was the broker who did my mortgage refinance
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
Thank you so much for putting your confidence in me and for taking the time to write a nice review. I get most of my business from word of mouth referrals or from Angie's List and my goal is to provide the best customer service that I can to each and every customer so that they can tell their friends about me.
Srey P.
10/2015
5.0
mortgage broker
+ -1 more
unknown
Description of Work: Pamela was wonderful to work with. We started the loan pre-approval process with her about a year before we actually closed on the house. Pamela was always on top of things, easy to reach, and very patient with answering questions and responding off hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
Thank you for the nice review. It's always best to start with a pre-approval in advance of when you need it. It allows you to know how much you qualify for so you can plan accordingly. I've been in the business for 14 years and I've worked with a lot of first time homebuyers over the years and am happy to explain the process and answer any questions.
Clifford L.
07/2015
5.0
mortgage broker
+ -1 more
Pamela was the ideal broker. Always responsive and willing to work to get us the best loan possible for our new house. Very upfront on the cost and details. The paperwork requirement has grown substantially over the last decade but Pamela was able to make the process as simple as possible. Would always consider her for any future lending/mortgage needs.
Description of Work: Provided lending and brokerage services for our new home loan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
Thank you for the great review. You were a pleasure to work with and I was very happy to help you find the best rate and closing costs. Please tell your friends, family, and co-workers about me.
Richard L.
10/2014
5.0
mortgage broker
+ -1 more
I've them two or three times now. Mortgage Master was excellent. I'm in my new home and it was a very straight-forward and unconfusing experience. I'd use them again, definitely.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth Y.
10/2014
5.0
mortgage broker
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
Thank you for the A ratings! Even though we couldn't help you with your move out west, we are licensed in many states so if you ever need help with a refinance or the purchase of a new home, please let me know. I'd be happy to help.
Mike M.
10/2014
5.0
mortgage broker
+ -1 more
unknown
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
Thank you for working with me and for the review. I was concerned that we got a "B" for price since we are very competitive so I checked the file and we did this loan with no points and no closing costs so there were no fees associated with this loan. And we gave you one of the lowest 30 year fixed rates in history. It doesn't get much better than that! :-)
DANIEL D.
09/2014
5.0
mortgage broker
+ -1 more
really well - over the years we have refinanced multiple times with Mortgage Master. Their rates are competitive, and they approach the loan process very professionally - never had any surprises. I've enjoyed working with Pam - and I have recommended her to friends and colleagues.
Description of Work: Pam is a mortgage broker - she researched loan options, and set us up with a new mortgage and HELOC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
Thank you very much for working with me multiple times over the last 12 years. It's been a pleasure working with you and your wife and I really appreciate all of the referrals. Most of my business comes from word-of-mouth referrals so it means a lot to me. Thanks again!
david L.
08/2014
5.0
mortgage broker
+ -1 more
Getting a mortgage these days can be a tedious and frustrating process. Pam found us the specific type of financing we required and facilitated the entire process in a timely and efficient manner. All rates and costs were as she predicted, and all communication was timely and forthright. I only wish all the other parties to our transaction (sellers, realtors, lenders, etc.) were as professional and efficient as Mortgage Master. I hope I never have to get another mortgage, but if I need to I'll call Pam Steele.
Description of Work: brokered specific type of mortgage (5/1 ARM interest only)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
I knew from the start that this would be a challenging loan because we were going with a very specific program that was only available with one of our toughest lenders and I tried to set the right expectations upfront and prepare you for the process. I'm very happy that you were able to purchase the home with the program/rate/terms that you wanted so it all worked out nicely in the end. Thank you for being responsive to our requests and patient with the process. You were a pleasure to work with. Please pass my name along to anyone you know who might need a mortgage!
Chris F.
05/2014
5.0
mortgage broker
+ -1 more
unknown
Description of Work: Pam and her team are AWESOME -- the only way to go for a home purchase or re-fi!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
Thanks for the great review and all of the referrals! It's been my pleasure working with you and your family over the last 10+ years! As you know, I'm licensed in CT and MA (as well as NH, RI, MD, and NC).
Rahul D.
05/2014
5.0
mortgage broker
+ -1 more
Pam Steele was a pleasure to work with. We met up once and she went over the mortgage process with us which was great for first time home buyers such and my wife and me. We got the pre-approval quickly and knew exactly where we stand. We liked a house initially but that fell through during inspection. Pam actually returned the money that we paid for the appraisal. Really very generous of her. She like another house (our current house) and we needed to close fast and Pam accommodated our needs and helped us close without any hassle within 3 weeks. It was a great pleasure working with Pam and her team. I have already recommended Pam to one of my coworkers and refer her to others in the future. Thanks Pam for all your help.
Description of Work: Pam helped us with a FHA loan for our first house.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
You are very welcome! I'm glad we were able to accommodate your timing and thank you so much for being so responsive. We discussed several different programs and FHA was the one that best suited your goals. It is my philosophy that I'm here to educate you and provide you with different options and then let you decide which way to go based on your needs. It was a pleasure working with you and I appreciate your referring me to others! Best of luck in your new home.
Rachelle S.
05/2014
5.0
mortgage broker
+ -1 more
Pam was knowledgeable and responsive from the start. We went through an initial pre-approval process to get us ready for our home shopping experience and Pam helped us figure out a good price range based on what we could afford and, were comfortable paying. Once we were at the offer stage, Pam was quick to send over a series of letters to help us with the negotiation process. After we went under agreement, she quickly sent out the loan application and associated paperwork. the nicest part of this was that we were looking for a faster closing than normal once our inspection was done and Pam had no hesitation that she could get the loan approved and cleared for us in the time frame. True to her word, we were cleared to close almost a full week prior to the closing. Anytime I had a question, she would reply quickly, even when she was out of the office for personal affairs. Pam was great and I would highly recommend her to anyone looking to shop for a mortgage or re-finance.
Description of Work: Pam walked us through the home financing process, assisted us with pre-approval based on our situation and what we were comfortable spending, helped us secure the best rate based on how we wanted our closing costs structures and then helped us through the loan approval to closing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
I'm so glad that we were able to accomodate your timeline and find you a rate & program that best suited your needs. I work with a great team that keep things moving along. Mortgage Master does not advertise so I depend on word of mouth referrals and Angie's List reviews to get new customers. My primary goal is to have happy customers so that they call tell their friends!
Alfredo M.
04/2014
5.0
mortgage broker
+ -1 more
Process was flawless. She is quite attentive to details and helped us each step of the way.
Description of Work: She helped us through the process of refinancing our mortgage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
Thanks for the great review. I'm glad everything went smoothly. It was my pleasure working with you.
Murray M.
11/2013
5.0
mortgage broker
+ -1 more
Pam Steele is incredible. Extremely good service. Wow competitive rate. No funny business. Her numbers beat the pants off of the other five lenders I was working with. All fees were completely how she lined them out with no surprises. I'm highly impressed with her and recommend her regularly to all of my friends and family.
Description of Work: Home Loan
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
Thank you so much for the great review. It was my pleasure working with you. I know how stressful buying a new home can be and I try to make the mortgage process as painless as possible. Thank you for all the referrals!
Gabrielle P.
08/2013
5.0
mortgage broker
+ -1 more
The process was excellent and her communication was very good. I have already recommend her services to others.
Description of Work: She compiled closing paperwork on a house we purchased. I’ve used her services two times previously for refinancing.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
Thank you so much for the nice review. It's been my pleasure working with you over the years. Thank you for all the referrals!
Mary G.
08/2013
5.0
mortgage broker
+ -1 more
They contact me when the rates go down and their communication is very good. They make the paperwork process easy and painless and offer great rates and great customer service. I love their service and the paperwork was processed very quickly. I have recommend their services to others. Their prices have been better than anyone else I‘ve dealt with.
Description of Work: I’ve used them for all but 1 refinance and purchase over the last 20 years. I used them for refinancing my home a couple years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
Thank you so much for the nice review. It's been my pleasure working with you over the years. Thank you for all the referrals!
KEVIN F.
08/2013
5.0
mortgage broker
+ -1 more
It went great. Mortgage Master is a terrific company. Very professional, courteous and timely.
Description of Work: Mortgage Refinancing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
Thank you so much for the nice review. It's been my pleasure working with you.
Sara D.
08/2013
5.0
mortgage broker
+ -1 more
It turned out very well! We’ve worked with her a couple times over the past few years. We’ve worked with her as far back as 5 years ago. She follows up. She is timely and she gets us good rates. She has efficient service. I was very happy with the service. She did what she said she would. She is very straightforward.
Description of Work: We did our mortgage through her.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
Thanks for the nice review. It's been a pleasure working with you and your husband over the years. Please let me know if I can be of further assistance to you or anyone you know.
Chris F.
06/2013
5.0
mortgage broker
+ -1 more
Pam is an awesome person to work with on a mortgage. She has always gone above and beyond in trying to find me the best deal and will work with you on deadlines and expectations that you may have/need. I have used Pam four times -- two new purchases, and two refi's, and Pam and her team have always been able to get the job done with the least amount of hassle. As I mentioned above, Pam and her team have always been courteous, professional, and respectful. They are prompt in getting back to me and always reach out right away if there is more information/data that they need from you. Customer service is highly important in dealing with this amount of paperwork, and I never had any issues at all getting in touch with Pam or her team in any of my transactions. Pam always has the lowest combination of rates and closing costs and also offers no closing cost options. You may find a lower rate out there but you will pay for it in additional points and/or closing costs. I always keep coming back to Pam Steele and her team. They offer great customer service and efficiency in processing your loan. I have NEVER had a problem, and that says a lot when you think about the complexity of the mortgage process! I have recommended Pam and her team to friends and family, and all have been very pleased with their transactions. Thanks again Pam!
Description of Work: Pam always kept in touch with me regarding the loan process, and what she needed from me. She was always very professional, courteous and friendly with me. Pam always got me a very competitive mortgage rate with very good closing costs. Pam is always staying on top of her clients and ensures that the process is successful and hassle-free as possible.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
Thank you [member name removed]for your kind review. It's been a pleasure working with you over these last 9 years.
Kelly C.
06/2013
5.0
mortgage broker
+ -1 more
Pam is the constant professional! She was quick to respond, provided me with all information I would need to help me make my decision. She even followed up a few days later to see if I had any questions. She's a super star in her industry.
Description of Work: I called Pam looking for information as I'm thinking of refinancing and or taking out a line of equity on my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
Thank you for your positive review. I'm sorry I couldn't help you this time but please keep me in mind for the future. And thank you for the referrals!
Rachel H.
06/2013
5.0
mortgage broker
+ -1 more
Pam is excellent! She fully explains the entire process and is very timely in returning calls and emails. She made the entire refinance process seamless. Pam also reviews the current rates and will inform past customers when the rates drop if they want to refinance. All in all, I wholly recommend Pam Steele as a loan originator!
Description of Work: Pam Steele was our loan originator for both of our mortgage refinances.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
We offer no point and no closing cost loans as an option so that any fees are built into our already low rates and are not paid directly by borrowers. Our lenders pay us directly when a loan closes.
Daniel S.
06/2013
5.0
mortgage broker
+ -1 more
Pam was extremely professional throughout the refinance. She is extremely responsive and had the answers to all my questions. If you're looking for a new mortgage or a refinance, I highly recommend Pam.
Description of Work: Pam was able to secure a rate for my mortgage refinance that was fantastic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
Thank you for the nice review. It's been a pleasure working with you.
Richard L.
05/2013
5.0
mortgage broker
+ -1 more
This was the third time working with Pam on a personal mortgage. She handled the mortgage on the purchase of my condo back in 2003, a refinance of the same property a couple of years later and this recent purchase of our new house. Pam is always thorough in providing information, clear in her requests for documentation, supportive in answering the many questions that arise during the financing of a home purchase. Always professional in her demeanor , she is flexible and responsive especially when it comes down to the wire and the closing date gets closer. She ensures that communications channels on her team are open to mitigate the issues that invariably arise at the eleventh hour so that there are no surprises or unfinished business during the closing. I would recommend her without hesitation. Note: Not sure of acutal cost of service since the Mortgage Master fee is a per centage of the mortgage amount.
Description of Work: Pam managed the mortgage for our current residence from application through closing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Pamela Steele Parker-Mortgage Network-NMLS#114462
We offer no point and no closing cost loans as an option so that any fees are built into our already low rates and are not paid directly by borrowers. Our lenders pay us directly when a loan closes.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Mortgage Companies
FAQ
Pamela Steele Parker-Mortgage Network-NMLS#114462 is currently rated 5 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Pamela Steele Parker-Mortgage Network-NMLS#114462 accepts the following forms of payment: American Express,Check,MasterCard,Visa