Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

STEPHEN'S RUG CLEANING CO.

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

EMPLOYEES: 1.

Business highlights

99 years of trusted experience

Services we offer

carpet upholstery drapery cleaning service sales repairs GO TO WWW.STEPHENSCLEAN.COM FOR ALL SERVICES OFFERED

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
5.0
punctuality
5.0
Showing 1-5 of 5 reviews

ANN A.
06/2013
5.0
carpet cleaners
  + -1 more
I have many area rugs, some light-colored furniture and a long-haired cat. Stephen keeps everything clean and cared for.
Description of Work: Stephen cleans my rugs, sofas and drapes two times a year. I have been his client for years. He is careful and thorough. I would recommend him to anyone who wants a high quality job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Stephen F.
01/2012
1.0
carpet cleaners
  + -1 more
Left message and never heard back.
Description of Work: None.
Rating CategoryRating out of 5

Response from STEPHEN'S RUG CLEANING CO.
I tried to contact him by the phone number and email address he left on my web site but neither would work.

Lois L.
04/2011
5.0
carpet cleaners
  + -1 more
Came on Time..... was very professional.
Description of Work: Did a great job..... very happy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rachel S.
02/2011
4.0
carpet cleaners
  + -1 more
We would not recommend them. It was a great deal of money for drying out rugs. It turned out there was a problem in the floor and they advised that there were multiple causes of the dampness. We would not use their services again.
Description of Work: Stephen's Rug Cleaning Co dried out the wall to wall carpets in March.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$2,000

Response from STEPHEN'S RUG CLEANING CO.
This job was performed when there was a continous period of rain. The reason the drying, cleaning, water removal, deodorizing, mold and mildew treatment etc. was prolonged because the concrete flooring under the carpet and padding was cracked and defective and water was continuously seeping in unknown to the customer and the company.

ANN A.
03/2009
5.0
carpet cleaners
  + -1 more
He is wonderful, but not cheap. He will either come to your house and clean the rugs, or take them for cleaning at his facility. The quality of work is very good and the overall experience with him is excellent.
Description of Work: We have used them for rug cleaning services. We have been using their services for 15-20 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    75 COPELAND ST, Watertown, MA 02472

    stephensclean.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Oriental Rug Cleaning,
    Upholstery Cleaning,
    Flooring Sales and Installation,
    Pest Control,
    Drapery Cleaning

    FAQ

    STEPHEN'S RUG CLEANING CO. is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 12:00 PM

    STEPHEN'S RUG CLEANING CO. accepts the following forms of payment: Check
    Yes, STEPHEN'S RUG CLEANING CO. offers free project estimates.
    Yes, STEPHEN'S RUG CLEANING CO. offers eco-friendly accreditations.
    No, STEPHEN'S RUG CLEANING CO. does not offer a senior discount.
    No, STEPHEN'S RUG CLEANING CO. does not offer emergency services.
    No, STEPHEN'S RUG CLEANING CO. does not offer warranties.
    STEPHEN'S RUG CLEANING CO. offers the following services: carpet upholstery drapery cleaning service sales repairs GO TO WWW.STEPHENSCLEAN.COM FOR ALL SERVICES OFFERED

    Contact information

    75 COPELAND ST, Watertown, MA 02472

    stephensclean.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 12:00 PM