Roma Tile Co

Roam Tile has an excellent range of products and a wonderful showroom. Our salesperson was Margaret Meninno. She was great. She helped us choose wall and floor tiles for the new bathroom. She showed us several options for the floor (porcelain) and wall tiles (ceramic) keeping within our budget; she made excellent suggestions of the color of grout to use for each area as well. The bathroom is beautiful.

I used to work with Mark, who has since retired.  Anna was extremely helpful in showing backsplash tiles for the kitchen, providing us with samples, and noting that the tiles which arrived were different from the tiles she had ordered, a different lot she said, and made sure we got what we wanted.

Very helpful and gave a good price

We were doing the renovation of the Kitchen and bath room this summer. My contractor recommended us to contact Mark at Romatile for tiles. He gave us suggestions based on our budget first, and also showed us some tiles higher prices since I want to see them. I thought he would only give suggestions on tiles, but he actually drew pictures and desigened for us. My bathroom is very small, so I was hesitate to take his suggestions at first. But his design convince me, and it turns out to be really good. The back splash design in the kitchen he did is also very good.  He also directly contact my contractor to come out a plan which meets our needs and also within the budget. There are so many tiles to choose, this supposed to be a time consuming process. But with Mark's help, suggestions on tiles and design, this process became very smooth.

We searched several tile stores for a match of a bathroom tile from a 1934 bathroom.  We were told that we had to retile the whole bathroom since you could not get the tile again.  I showed it the guys at Roma and they immediately identified the manufacturer and pointed me to a very close match in the correct finish.  No one else did that We also needed tile for a bath and I described the color scheme they gave us several tiles that fit right in and we purchased it after viewing in our kitchen..The thing I like was that all the displays are labelled with estimated arrival time at the store and most are 2-3 days.  At other stores we would find something would like but 3 - 4 week delivery - too long for us.  We were very pleased with there delivery times and selection of tiles.

I went to Tile Roma as part of my shopping experience - shopping for tile for 4 full baths, 1 half bath and a mudroom. I ended up just buying the tile for the mudroom and half bath at Tile Roma simply because I found tile that I liked more for the other spaces elsewhere. Before my remodeling experience, I thought that tile was tile and that you basically found the same tile at every tile store. Not true. Basic tiles can be found pretty much everywhere, but there is a WIDE range of choices beyond that. It's worth shopping around. There is also a wide range of services provided at the different tile showrooms - everything from no service (unless you hound them for it) to full design services. Tile Roma is on the slightly higher end, offering some help with design. I didn't find the designers particularly inspiring or helpful, though, so didn't use them for this. I would have preferrred to have bought my mudroom tile from where I ended up buying other tile, and where I got great design ideas, but that store didn't have this particular tile. Once I picked the tile at Tile Roma, they told me when it would be in tock. They were spot on, and 3 days later (as promised) they called to tell me it was in. I forgot to buy grout at the same time and went back a month later. They had a record of my purchase and recommended several different grout colors. They were helpful in this selection process.

They were very courteous and prompt. They came in and completed the work in the time frames they had given me. They also had helped me choose complimenting tiles for the backsplash and floor and I am very pleased with their suggestion, they made things much easier for me. The work came out excellent and looks phenomenal!

They were very good at offering suggestions on the type of tile and marble to use. They were professional and had high quality product. They kept my needs and budget in mind during the selection process.

Overall a good experience. We were able to find tile that we liked in a short amount of time. I did have to call back a couple of times one morning to finalize the order for the tile with the salesperson who had helped us. Finally, I was able to place the order with someone else.

THEIR CUSTOMER SERVICE WAS EXCELLENT AND THEIR PRICES WERE VERY GOOD.