Metro West Home Repairs

Excellent. Good work, good materials, and good design. They really listened to what we wanted. Gregorio and his crew are really great to work with. They will be fixing two porches for us next.

All the work was excellent. The owner Gregorio is a nice guy, a good communicator, very thoughtful and has a really great eye for detail. When the weather forecast changed, Gregorio quickly moved up our project by a day to fit it in before the rain came. The work was scheduled and done quickly, to a very high standard and the workmen were polite, cleaned up carefully and removed all the debris. The estimate I received before the work was detailed - and even when it turned out to be a little more work than first estimated - they didn't charge more, which was very generous. We couldn't be happier and will definitely be asking them to do more work for us.

It went terrifically well. The new windows blend perfectly with the the existing windows, externally and internally. The replacement windows are all very snug. Once the manufacturer's order arrived, the work was done quickly and professionally and the personnel were a pleasure to have around. Goyo really listened to us to understand what we wanted and made very helpful suggestions. I look forward to working with MetroWest again.

Great. The jobs were done very well, problems were solved along the way, the men were all very nice and cleaned up at the end of every day. The workers showed up consistently. Gregorio, the owner, takes pride in his work and wants a satisfied customer. I can also call him when I have a house emergency.

Gregorio and his team had performed a couple of garage remodeling jobs that included removal of old carriage doors and complete rebuild of new garage door opening so it would accept modern garage doors. They are did an outstanding job with trim, siding and roofing. Gregorio was very responsive to our needs and easy to communicate with. His team was polite and left property very clean after the job. There are a lot contractors out there who simply don't care about your time and needs but not these guys. We have come to trust and rely on Metro West for all our needs!

Gregorio and his team had performed a couple of garage remodeling jobs that included removal of old carriage doors and complete rebuild of new garage door opening so it would accept modern garage doors. They are did an outstanding job with trim, siding and roofing. Gregorio was very responsive to our needs and easy to communicate with. His team was polite and left property very clean after the job. There are a lot contractors out there who simply don't care about your time and needs but not these guys. We have come to trust and rely on Metro West for all our needs!

unknown

These guys were great.  Professional - responsive - polite - neat - cooperative - communicative.  
First of all, they provided a detailed estimate, with more information than other written estimates we received.  Helps to back up the total number.
When you open something up on an old house like this, you never know what you'll find.  We're used to it.  So of course, they opened up the garage roof and found all kinds of rot, and also an earlier roof the shingles of which had been "stored," shall we say, inside the newer roof.  So, the project was more complicated than originally estimated.  I liked that they a) communicated this immediately, b) showed me the rot, c) took pictures and emailed them, and even more than all of these, d) carefully worked the project to save some money for us - they made appropriate compromises here and there.  We communicated with each other clearly about the balance between doing things right, respecting the fact that we own an antique house, but also being careful with money, we aren't wealthy.  Gregorio understands this.  We wanted to do part of the work ourselves, to save $.  He cooperated with us on that too, even giving advice on materials.
Work was started when they said they would start.  Respected the expectations/needs of other clients also.  Started our project, did the part that could be considered urgent, then said, we're going to finish this other thing now, we'll be back in 2-3 weeks.  Now, sometimes you hear that from a contractor and you know you won't see them again for quite a while.  In this case... they were back in 2-3 weeks, exactly what they said.  In fact, every time Gregorio said he would do something, he did.  If he didn't do it exactly *when* he first said, he communicated about that, and the delay was a small reasonable understandable one, not one of these did-the-guy-drop-off-the-face-of-the-earth type delays.
All work was done with excellent quality.  All work cleaned up very nicely every day.  When a piece of the project was complex and Gregorio felt that he personally needed to be there, he was.  When he had his employees do the work on their own, they were great: consistent workers, friendly, careful, discussing how to keep kids safe, etc.
All in all, a great experience.  We'd absolutely hire this company again.