Ideal Fence Inc

The manager came to our house 5 times and still had problems following our intentions. They did not mark where posts were going prior to starting the project and this led to confusion. When the error was pointed out, they handled it in the most unprofessional, belligerent manner that I have ever had with a contractor. I would not recommend them to anyone wanting to install a fence.

Incredibly well. I had been reaching out to McDonough Fence for over a year to request a quote to fix our fence (it had detached due to erosion over time), however, after repeated calls and finally speaking with the sales rep who conveyed disinterest in assisting (he happened to mention that he went to the property back in October, however, I was never updated that he had stopped by). He further mentioned that he didn't see an issue with having to fix it....I mentioned it was being held together with a bungee cord. I called Ideal Fence and left a message. Within an hour, Mark Nilan called and said he would stop by and take a look at both the stockade fence and the chain link which also needed to be re-aligned. Within a day, I had a call back, Mark sent over a quote and the guys were out there fixing the fences by the end of the week. The work was beautifully done. It was such a relief not having to continue to follow-up with emails, calls, etc. I wish I had reached out sooner to Mark and his team. Mark and the team also replaced the wiring on the chain link fence and painted the areas that were scraped over time.

Eddie was very responsive and he provided a fair quote. They finished the work in a timely manner and were very professional. I'd hire them in a heartbeat, especially since they're local to me.

After delays of start date, Carlos and his crew did fine work and were very professional. Eddie was easy to deal with and accommodating.

Very well. They were punctual, professional and very tidy. It would have been nice if they could have scheduled me sooner, but I knew from the start that it was a very busy time for them and they never misled me.

Mostly because of rainy weather they did not get started for many weeks. Otherwise job went smoothly and quickly.

Perfectly and professionally done

I recently adopted a dog and needed fencing around my large property, including installing 3 gates. Ideal Fence performed the work over a 3 day period professionally and courteously. Their work product was excellent and I appreciated the follow up call I received from Eddie. I knew that it would be a pricey job given the amount of work needed, so I was not surprised at the quoted price. They consulted me whenever there were issues and removed all debris, including a tree stump! I would absolutely recommend Ideal Fence to others.

The company was very good in company was very good in coming to my home. They did a very good job! I am pleased with their work.

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We had a fence separating our driveway from the patio that was in danger of collapsing because the previous owner didn't put the fence post deep enough into the ground, leaving it wobbly. The fence was also uneven for the same reason, some posts were put in deeper than others so the height of the fence was inconsistent. And the gate didn't fit so it couldn't be properly latched, so the gate would swing in the wind and repeatedly slam into that wobbly post, increasing the likelihood of the fence eventually collapsing. Eddie from Ideal came out to give an estimate on the same day I called him, he stopped by on his way home at the end of the day. He gave us three different options for how to proceed depending on our budget, and even offered to let us pay in installments if that made it easier to afford what he believed was the better option (we ended up not needing to pay in installments, but it was a nice offer). It was six months before we were able to proceed with the job and put down a deposit, but he honored the original proposal. Because we waited so long before saying we were ready to proceed, it was several weeks before they were able to fit us into their schedule but that is certainly understandable. They called us on the morning they were ready to finally come by, but the short notice is fine because they didn't need us to be home to do the job. When we came home at the end of the day, we had a beautiful fence waiting for us! There was no mess left behind, they respected the property and did an excellent job. We would hire them again.

This company has done work for me two times so far, and every time has been professional and on time, at a price better than the competitors I called for quotes.  They were able to install a vinyl fence that matched the wooden one that I had, that was rotting out.  When they drove by today, working on a different job, the owner noticed that something on my fence needed to  be repaired, so he called me and told me that he was sending guys to fix it.  That's top quality service.

Everything went very well from the estimate in August to the installation yesterday.  Eddie was prompt in coming out to look at the  job and gave me a written proposal before he left.  He also gave me a great suggestion to slope the new fence down to 4' where it would be joining the old fence. He certainly knows his business and takes great pride his company's work.  Eddie's also very patient and couldn't have been nicer when I called a couple of times recently to find out when my installation date was.  The actual installation yesterday was one of the most pain free renovation projects I've had in 35 years!  The two-man team arrived on time and got right to work.  They were very polite, courteous, professional, and efficient; and, they were very careful not to damage any of my plantings.  Before leaving, they made sure that they cleaned and swept the work area.  The team did a beautiful job and the fence looks terrific...thank you!   

UPDATE:  After the installation, a bit of fine tuning needed to be done...called Eddie...he said he'd have the crew out within the week...sure enough, the next day the guys came out and made the needed adjustments.  Ideal Fence, Inc. stands by their work with a level of professionalism & customer service that I haven't experienced in years!

From the estimate to the installation, Ideal Fence was great! Timely, professional, and great attention to detail. I would hire them again.

I spoke with Eddie a few times before he came out. I was able to send him photos and information over text.
He gave me a quote based on our conversations and the photos I sent him. He did not require that I was home at the time the work was done.
He was able to install the short steel posts on the inside of our yard, so the street view is perfect. Left the yard in good shape.

The job was done at a rental building. The crew did a great job.

Contacted Eddy @ Ideal Fence. The guy is a no-nonsense straight talking guy. Called him with the details of the job (dimensions of the fence and gate and the type of fence I was interested in). He gave an approximate quote on the phone which is exactly what he charged after doing an on-site review. Also his was the most reasonable of the 3-quotes I got. The turnRound time for the job was a bit long (about 3-weeks) but in the end the job was well done.
I would suggest to do all your homework before contacting him.

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They were beyond amazing. They were extremely communicative and their pricing was fair. The project was completed in 6 weeks which was faster than I anticipated. They came in under my budget and if I needed to use them again, I would.

Mark was a true ally as far as this project was concerned. He gave us a lot of advice on height, configuration, patterns and materials and was very patient with us as we made decisions around the design.
We did this project under the wire, before winter started, and were nervous about the feasibility of finishing it before the ground frosted over. The crew however was punctual, professional and very efficient, and finished the job within the time frame specified and on budget. They were also extremely self-managed, and escalated issues only when necessary - no babysitting or supervision was needed.
I highly recommend Ideal Fence, and would not hesitate to use them again. Mark is awesome!

Ideal Fence was very easy to work with. They were able to provide me with a quote the day after I contacted them. There were a few delays getting the job completed due to some weather issues, but given that it was December/January it was to be expected and they were always in communication and their price was the lowest of the several quotes that we received. 

Ideal Fence Inc in Waltham did great quality work on our backyard fence. Several sections of wooden stockade fence needed to be replaced (around 50-60 feet). It was very easy to set up an initial consultation appointment. It took a couple of weeks to get the job started, once we signed the contract, but that's probably because they have plenty to do before the cold weather arrives and the ground freezes. Once the workers arrived, the fence was up in less than 2 days. Everything looks great. I'll be hiring them again for other parts of the fence next year.

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