COSCO LANDSCAPE CO
About us
Cosco Landscaping LLC is a locally owned and operated family business who have been servicing Boston and the Metro West areas since 1992. We take pride in providing great services above and beyond our competition, in addition to proving to be affordable in our estimates. Working with all budgets, in a variety of landscaping, hardscaping, and landscape construction needs, we are confident you will find satisfaction in our services!
Business highlights
Services we offer
5 step fertilizing for our lawn maintenance customers. We are proud to have so many returning customers and work hard to make the most of your landscape dollars with responsive service that gets the job done., Full service landscape maintenance and landscape construction including masonry for patios, drainage, driveways, etc. We install new lawns, fencing, flowers, irrigation systems, mulch, perennials as well as do spring and fall cleanups, shrubs, trees, walkways, walls
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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77% | ||
12% | ||
6% | ||
2% | ||
2% |
"Thanks so much for giving us this glowing review! We appreciate it and we're happy to provide great service for our customers. Let us know if we can be of any future service."
"It is incredibly kind of you to think of us a few years later and to take the time to write a review. Thank you so much, [Member Name Removed], and let us know if we can be of any future assistance."
"[Member Name Removed], We're sorry you weren't happy with the work. It seemed like we could never quite get on the same page despite our best efforts. Your property is a little unusual because there's not a lawn and it's harder to see our efforts and it's so easy for the wind to blow stuff into the bushes on the property in between visits... We wish you the best going forward and we're sorry the service didn't seem to quite meet your expectations. Kind regards, Cosco Landscaping"
"We never did any work for [Member Name Removed]. We called him to ask what was going on and he said that he made a mistake and that he had hired Kosko landscape and he was going to remove this review that doesn't apply to us."
Pleasant to deal with, easy to contact via email, and they do a great job. I love that they are local and care about their neighbors.
For the cobblestone border, we had a miscommunication about which edges I wanted done. It ended up being more than the original quote due to that, but that's completely understandable. It looks really nice.
The one area I was less pleased was the plantings, but that is my fault. I was in a rush and didn't spend enough time communicating what I wanted and just had them pick the plants themselves. The dogwood tree has survived the winter and is about to bloom, so yay!
Update in 2016: Held up well during the winter!
Cosco Landscaping did fine masonry work, but only so-so fence work. Like many contractors, we had to push them on details they would have rather ignored. They added charges to the final bill without warning. When we disagreed with the charges, Domenic escalated to name calling and threats of property damage instead of listening to what we were saying.
Longer form:
There were many of the small frustrations and corrections that I expect in dealing with contractors, but they were generally resolved. Eg: The patio was first installed as larger than the size on the diagram. They kept not putting fence posts places where the fence was going to turn. They didn't put the requested pattern of brick on the patio. Most of these were resolved when pointed out. It felt like Domenic was not good at listening to the details we thought were important, and instead wanted to try to make the space roughly match what he thought we wanted, without asking when he was unsure what we wanted.
The brickwork on the driveway is nice and was relatively quickly completed. There were delays in the fence install, and the final work was not done until October after starting in July.
Then the final bills came. There were over $1k of extra charges, which hadn't been mentioned until the bill, for things that we felt were in the original contract.
For example, one charge was $650 for cobblestone edging. Domenic argued that the contract said "plastic edging", but the contract said "edging". We had had discussions on edging both before and after signing the contract, including how we would want stone, and Domenic never said anything like "that will cost about $600 extra", or told us that he hadn't included that in the contract.
Domenic's argument for why we should pay appeared to be that he had costs he didn't include in the contract so we should pay them. He didn't argue that he had told us about these costs and what they would be, or that he couldn't have anticipated them and included them in the contract. We felt this was extortionary behavior.
I tried to express that we were surprised by these charges, had been under the impression this work was covered by the contract, and expected "extras" to have had their prices disclosed and discussed while the work was ongoing. Domenic reiterated that he had spent money so we should pay for it, then, while sounding progressively more angry, escalated to implying I was naive, calling me unreasonable and difficult to work with*, and threatening to come onto our property and rip out the work he had done. By the time he made this final threat, he was angry enough that we thought there was a real chance he meant it.
We offered to pay half of the charges, even though we thought they were not reasonable, because we were clearly not convincing each other. Domenic refused this. He did not offer a counter solution. (He did agree to go so far as to drop $350 of the $1280 extra charges, and claimed that this was a fair compromise because there were four line items and he was dropping two of them.)
In the end, we decided to pay his roughly $1k extra bill, because we were tired of fighting with him.
*When asked, the only specifics he could cite for why I was difficult to work with were that I took "15 minutes" to make decisions, and that I didn't tell his crew they had the patio size wrong, ie, different than the written diagram, until after they had laid bricks.
in the back yard, and a fence that was in bad shape - it was not a simple job to fix the fence, because it was on a slope with tree roots in the way. We asked Dominic to try to fix it inexpensively - and he did exactly that. We were very pleased with the work.
The only (very minor) thing i would say is that sometimes they weren't the best communicators - as to when the job would get done. But they were very good, and i would definitely use them again.
Also, we had the job priced by two other companies, and Cosco was the best price.
He had said that he'd be able to schedule it within four to six weeks, which would have been fine, but then one day he called to say a job had fallen through and could his crew come that day to start work (this was within about a week of our signing a contract). Work was finished in a about a day and a half.
Notably, as the crew arrived, Dom made sure to introduce each person to my husband. We were very impressed with this!
After the work was complete, Dom called, because he had found that there was nothing but sand under the bottom step (and very little of that), so he'd had to go buy additional supplies (for $150), and wanted to make sure that it was OK to invoice us for that. We of course said yes!
We would gladly use Cosco Landscaping again if we ever have the need, and highly recommend them!
Licensing
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