Benny's Moving & Storage
About us
Local and long distance mover Since it started in 1992, Benny’s Moving & Storage Company has built an excellent reputation for delivering premium moving services. This is a team of professionally trained movers in Boston who are specially trained to handle large and delicate items such as piano, furniture’s and decorative items. We do not compromise with safety and security of your possessions. Apart from this, we also offer quality service in moving offices and commercial places. We provide maximum service in minimum cost. This makes us most trusted movers in Boston.
Business highlights
Services we offer
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Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
74% | ||
13% | ||
2% | ||
4% | ||
6% |
The movers were supposed to arrive at our place between 12 PM and 2 PM to move us out, but they did not arrive until 6:15 PM. We only found out they were going to be so late because we called the office after 3 PM. They then told us the truck would arrive by 4 at the latest and it didn't get there until after 6.
Four people showed up in one truck to move our belongings. They were all very fast workers and for the most part were pretty careful. One thing i did notice was that one of the movers created a 20 foot gash in our hardwood floors. I showed this to the lead person and he said I could call in a claim the next day if I wanted to. Fortunately, I didn't have to submit the claim because the buyers of our condo did not have any issues with the condition of the property. The movers left our condo around 9:15 PM that night. I had to argue with the price since they tried to charge me for 5 hours work when it only took 3 hours. After much back and forth I got them to reduce the price slightly.
The next day went much better as they arrived to our new house right around 8 AM as promised. This time there were 3 movers who all moved really quickly. They were in and out in just under 2 hours.
Benny's does have very competitive prices and are pretty quick. The biggest drawback was around their punctuality and professionalism.
"Hello [Member name removed], my name is Andrea I am the new Admin/Customer Service assistant here at Benny's Moving & Storage. I read your review and I wanted apologize for inconvenience that you were caused regarding the issue in pricing. I would also like to thank you for the positive feed back you gave Benny's in your review. As I am new here at Benny's I come from a work environment where providing the highest quality in customer service is a priority and a daily goal. I hope that you will be open to working with Benny's again in the future and we also hope you will refer us to your friends as we have undergone some changes and aside from focusing making sure your personal and valuable items are handled with care we also want to be sure our customers are also receiving top notch customer service from the time your moved is booked all the way to the end. Again thank you for using our services and we look forward to your business in the future. Regards, Andrea Catozzi Admin/Customer Service Assistant."
Licensing
State Contractor License Requirements
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