Golden always exceeds my expectations.

With the exception of a booking website that was not working, everything else was perfect. Hopefully that will be fixed soon. If you don't get a timely confirmation, call. The chauffeur was very professional, arrived early for my pickups, and is a very careful driver. The limo was spotless and very comfortable, including complementary bottled water, which was especially welcome after a 4 hour flight. The flight arrived 90 minutes early and the chauffeur tracked the incoming flight and adjusted his schedule to pick us up on time. Our bags were handled carefully and the fee was very reasonable, especially on the return with four passengers. I will use this service next time I travel.

After using Golden Transportation, which I have been for years, I'll never hire another driving service. When you experience top notch service, why make changes? The cars are immaculate; the chauffeur is ALWAYS early (but does not pressure you to rush), polite, professional, friendly, consistent, etc. etc. insert positive adjective here. I've never had a less-than-stellar experience with Golden Transportation.

Professional, on time, ability to be flexible with pickup time. Would definitely use them again

Was delighted that Jeff actually answered his phone (as opposed to having a phone ring and ring). We were lucky that he was free for the mid-afternoon time period we needed and wanted so as to avoid sitting in rush hour traffic. Jeff showed up 5-10 minutes early (always a plus), was clean, neat, attentive, professional and pleasant. His car (for just me and my husband) was very comfortable and clean, and he had supplied water and mints for us in the cup holder armrest. We arrived at the hospital within 3 minutes of the anticipated time, and he was waiting for us when we came back out an hour later. SO MUCH NICER than battling the city traffic after having moved away nearly 30 years ago!! Highly recommend Jeff and Golden Transportation, and we will definitely use him again!

I used Golden Transportation for transport to and from the airport (from the suburbs). The driver arrived 15 minutes early and was professionally dressed in a black suit a la men in black. He helped get our luggage in and out of the car. We are a family of 5 so we were transported in a Black Escalade. The car was clean, spacious and there was bottled water enough for all of us. The ride was smooth and direct. The driver was courteous and professional. They left a great first impression and I can't imagine using any other company.

We have tried several services to bring our family to/from Logan, and we are thrilled to have found Golden Transportation (on Angie's List). Jeff was extremely professional from the time we called to make the reservation, to our prompt pickup at our home, drive to Logan, and pickup at Logan after vacation. His car was roomy and clean, and we appreciated his careful driving even through some traffic and detours. We wouldn't hesitate to recommend this service or use Jeff again!

I can't say enough good things about Jeff and his service. He is professional,polite and considerate. He arrives early
and greets you cheerfully even when your flight is more than an hour late. We will never use any other company again. Simply the best!

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I research A LOT before choosing any type of service. When traveling, I am particularly concerned with promptness and safety (a single woman traveling from the 'burbs to Logan, both ways). I did not find any other company with the type of reviews I read about Golden Transportation. Now I know why.
The driver, dressed professionally in black suit and cap, arrived 15 minutes early, but did not rush me. The car was immaculate - complete with bottled water and breath mints. AND, I noticed the front passenger seat was pushed way up forward so that I would have plenty of leg room in the back seat - very thoughtful. The driver asked me which way I wanted to drive into Boston; he suggested a shorter route which proved to be accurate; he had an app set up on his phone and knew all about my flight beforehand (even knew about a gate change); he was polite and friendly; he drove safely; the car was comfortable; I could go on for days.
Pick-up was the same. He arrived early; he texted me to make sure I could find him; he was dressed professionally; he was polite/friendly/courteous/helpful; he knew the way home without me having to give him any directions; he drove safely; he helped with my bags, etc, etc, etc. 
My experience with Golden Transportation was perfect. I will never call another transportation company again.

Jeff arrived at my house early, giving us plenty of time to load the limo and get started to the airport at the time I chose.  My son and I were flying to two different states that morning, so needed to be driven to two different terminals.  Jeff cheerfully accommodated this request.  When I arrived home two weeks later, Jeff was waiting for me at the arranged time.  He provided a very efficient, professional service.

Excellent experience - Jeff was a careful, skilled driver, professional, efficient, courteous, helpful, and communicated effectively and clearly re costs and arrangements.  Very pleasant and very considerate, and scheduling and timing were flawless.  Highly recommend - worth the price for a safe, reliable and comfortable ride.

jeff is the most professional, polite and personable driver I have ever hired. Arrived early, professionally attired, water bottle waiting. Bright, knowledgeable, articulate and fairly priced, I would never hesitate to use him in the future or to recommend him to my most discerning friend.

It was a comfortable ride with pleasant conversation.  Jeff helped with all the baggage and had water bottles available in the car for all the passengers.  See comments above . . .

Jeff,
Was very professional and prompt. He had no issues with the amount of luggage (including skis) that we had. He stayed focused on the task, did not use his cell phone, drove safely and efficiently. I have used many car services for my family and for work over the years and Jeff is one of the best I have ever used. I will definitely use him again.

Jeff was actually about 15 minutes early which was very nice. He was very professional but with a pleasant air about him. On the trip to the airport he was quite comfortable to talk with but yet not too chatty. At the airport he was very quick to retrieve my luggage and open the door for me. I would definitely use Golden Transportation again.

The owner, Jeff, was there to make sure everything was in order. The bus was clean and comfortable and the driver competent.
Traffic in Boston can be rough and he got us to our destination safely and without incident- a very good thing!

We used Golden Transportation for airport drop-off and pick-up for a family of 4 in a Cadillac Escalade. Service was impeccable on all points. Jeff was friendly yet professional and punctual. Our return flight from London was delayed due to an issue with the cargo door but Jeff monitored the flight and was there when we arrived and he was a welcome sight after a long trip. I have used other, more local (to central MA) limo services in the past but the service was not as good - would highly recommend using Golden.

The experience was great. Our driver, Jeff, was very professional and pleasant. The car (Cadillac Escalade) was clean, comfortable, and well-suited to carry our four family members and our luggage. The refreshments were a nice touch.

Each time we/ I use Golden Transportations , Jeff is punctual , well dressed in a black suit and tie, and arrives 10 mins early.
I leave my luggage outside knowing he will have it in the car before I have a chance to greet him.
He always contacts me the day before my departure to confirm with me that he will pick me up. He tracks my arrival and departure flights and promptly meets me when I arrive back in Boston.

Golden Transportation is my limo service of choice and everyone I have recommended , have had the same great experience.

I was so impressed by Jeff's service. He was 5 minutes early, waiting patiently for us to be ready to go. And upon return, he checked the flight arrival and knew we were 30 minutes ahead of schedule. It was wonderful that he was waiting for us at the airport. The flight arrived at 10:30pm, we were so tired, and it was just an unexpected level of service to find him there waiting for us.

Each time I have called and scheduled an appointment everything goes very smoothly and instills confidence.

Jeff Miller of Golden Transportation picked up Chita (R), personal asst. and myself at the Four Seasons in Boston. He arrived early, beautiful car and always had a great attitude which helps a great deal with celebrities coming to do press obligations. We traveled from the Four Seasons to WGBH and back. Everything was just perfect. I have recommended him to friends and without a doubt would use him and his company again.

The experience of using this service is excellent. No matter where I have to go, and when, Mr. Miller makes it possible to do so in best way.