Genove Oil & Air Co

Genove was professional, informative, and courteous in every interaction on this project, from estimating, to scheduling and implementation.

My neighbor and I share a furnace room. A couple of days ago, Kevin from Genove was doing her annual service and noticed that the boiler for my baseboard heating had a slow leak. He shut it off so that it wouldn't flood our basement and notified me of the problem, explaining it in detail so I could tell my oil company what was wrong when I called them for emergency service. Thanks to Kevin noticing a problem in equipment he wasn't servicing, we avoided major damage.

Shawn performed the annual heating inspection for our furnace/oil tank. As always he was very quick, and took extra time to walk me through the piping of our different heating zone. Highly recommend Genove Oil, they are providing stellar service and with employees like Shawn you are in very good hands.

When I called to make an appointment Rob was so professional and cordial. Although they did not have any times, he said that he would call me when a technician was available. One came available the same day I called but I did not get back to him in time. The next day he called and said a technician was available. He was so polite and respectful. He called to let me know that Frank was on his way. When Frank got to our home he went straight downstairs to ***** the situation. He was excellent. He knew what he was doing and explained everything to my husband. He was professional and so nice. It was such a pleasure having work done during COVID and feeling safe having someone come in. We will recommend to anyone that the work done and the customer service was excellent. We would use them in a heart beat. Thank you for your service. We are really impressed with the company and Frank was the BEST!!

It was a pleasure working with Rob to schedule the service and today Frank (technician) arrived spot on at 8am as scheduled. Frank knew what he was doing, serviced the furnace, took care of a couple of minor issues, provided recommendations on what might become an issue, needs fixing, etc. I would definitely have Genove work on my furnace again.

I own a two family house, live in part and rent out the rest. I contracted with Genove based on an Angie's list offer, and have continued with them, having tried a couple of other companies. They have been pretty responsive -- actually came out on Christmas Eve this past year. They are more comfortable with oil furnaces than gas, but have been fine for me.

Jake, who is the service tech I see every year for any repairs and the annual tune up could not have been more helpful. He diagnosed why the burner had shut down showed me the issue and what needed to be done. I have had Genove come into my home every year and they are outstanding. Very professional and they take the time to listen as well as breakdown solutions if I have an issue with my heating system. I will continue to rely on them for my service.

They diagnosed and repaired it quickly.

excellent. prompt response and very polite

Excellent. The serviceman arrived on time, was knowledgable. He explained what he was doing. He went right to work and completed his work in an appropriate amount of time. Very pleased with their work. Already set up an appointment for the fall heater tuneup!