Genove Oil & Air Co

4.8

(197) Verified Reviews

Founded 1977 • With Angi since August 2003

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Awards & Badges

Angi Super Service Award badge
Super Service
Award 2020

Licensing

Insured
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Hours

Sunday
Closed
Monday
7:00 AM - 4:30 PM
Tuesday
7:00 AM - 4:30 PM
Wednesday
7:00 AM - 4:30 PM
Thursday
7:00 AM - 4:30 PM
Friday
7:00 AM - 4:30 PM
Saturday
Closed

Company Contact

53 Williams St

Waltham, MA 02453

Description

At Genove Oil & Air, Inc. we specialize in providing heating oil and Bioheat delivery, furnace, boiler, water heater, and HVAC installations and service to residential and commercial properties. Genove Oil & Air Co. is the area's most service-oriented company. Having served our communities for decades, we fully understand what you want - reliable, courteous service and problem-free heating and air conditioning at a good value. Our customers receive the best service and overall value an oil and air conditioning company can deliver and fulfilling this pledge has made Genove MetroWest's leading provider of heating oil and home comfort services. Our Service Technicians are available around the clock. We have licensed technicians capable of repairing hot water heaters, warm air furnaces, boilers, and air conditioning systems quickly and efficiently. We are family owned, operated, and have approximately 20 employees. Angie's List Award winning service!...

Verified Reviews

4.8

(197) Verified Reviews

Ratings Distribution

5

167

4

19

3

5

2

5

1

1

Rating Details

Price

4.5

Professionalism

4.8

Punctuality

4.9

Quality

4.8

Responsiveness

4.9
Read reviews by category
HVAC Companies (184)heating oil company (32)water heaters (12)drain cleaning (3)well & water pump repair (1)
Showing 1-10 of 197 reviews
5.0

12/30/2020

When I called to make an appointment Rob was so professional and cordial. Although they did not have any times, he said that he would call me when a technician was available. One came available the same day I called but I did not get back to him in time. The next day he called and said a technician was available. He was so polite and respectful. He called to let me know that Frank was on his way. ...

DESCRIPTION OF WORK
Got air out of heater.

CATEGORY heating & air conditioning/hvac,water heater repair

COST $147.5

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/29/2020

SERVICE PROVIDER RESPONSE

Thank you [Member Name Removed] for the amazing review. We really appreciate it and look forward to providing great service in the future. Happy New Year!
5.0

10/05/2020

It was a pleasure working with Rob to schedule the service and today Frank (technician) arrived spot on at 8am as scheduled. Frank knew what he was doing, serviced the furnace, took care of a couple of minor issues, provided recommendations on what might become an issue, needs fixing, etc. I would definitely have Genove work on my furnace again.

DESCRIPTION OF WORK
Furnace Annual Service

CATEGORY heating & air conditioning/hvac

COST $170

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/05/2020

SERVICE PROVIDER RESPONSE

Thanks for the review [Member Name Removed]!
5.0

09/17/2020

I own a two family house, live in part and rent out the rest. I contracted with Genove based on an Angie's list offer, and have continued with them, having tried a couple of other companies. They have been pretty responsive -- actually came out on Christmas Eve this past year. They are more comfortable with oil furnaces than gas, but have been fine for me.

DESCRIPTION OF WORK
yearly maintenance contract for gas heating + service calls

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/17/2020

SERVICE PROVIDER RESPONSE

Thanks for the review [Member Name Removed]!
5.0

07/27/2020

Jake, who is the service tech I see every year for any repairs and the annual tune up could not have been more helpful. He diagnosed why the burner had shut down showed me the issue and what needed to be done. I have had Genove come into my home every year and they are outstanding. Very professional and they take the time to listen as well as breakdown solutions if I have an issue with my heating ...

DESCRIPTION OF WORK
Tune up and oil burner faucet repair

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/27/2020

SERVICE PROVIDER RESPONSE

We appreciate the great review! Thank you for being our customer!
4.0

07/26/2020

They diagnosed and repaired it quickly.

DESCRIPTION OF WORK
The capacitor on my air conditioner had to be replaced.

CATEGORY heating & air conditioning/hvac

COST $250

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/26/2020

SERVICE PROVIDER RESPONSE

Thanks [Member Name Removed]!
5.0

06/24/2020

excellent. prompt response and very polite

DESCRIPTION OF WORK
air conditioning , leak repair

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/22/2020

SERVICE PROVIDER RESPONSE

Thank you! We will be there in the Fall for your heating tune-up.
5.0

05/28/2020

Excellent. The serviceman arrived on time, was knowledgable. He explained what he was doing. He went right to work and completed his work in an appropriate amount of time. Very pleased with their work. Already set up an appointment for the fall heater tuneup!

DESCRIPTION OF WORK
Tune-up of Central AC

CATEGORY heating & air conditioning/hvac

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/28/2020

SERVICE PROVIDER RESPONSE

Thank you Father [Member Name Removed] for the review. Have a great Summer and we will see you in September.
5.0

05/08/2020

We have been loyal customers of Genove for years, but this year they exceeded any expectations. From the emergency service call on a cold Sunday night in February to the installation of the new furnace and hot water heater today. Armando and crew are terrific. Ryan, Richie and Shawn completed the project in less time than we expected. And, Armando assisted us in the HEAT loan program which has us ...

DESCRIPTION OF WORK
new furnace and hot water heater

CATEGORY heating & air conditioning/hvac,water heater repair

COST $10,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/07/2020

SERVICE PROVIDER RESPONSE

Thanks for the great review Faith!
5.0

05/01/2020

Genove Oil was recommended by a friend of mine and after contacting Genove oil to set up an inspection I was positively surprised how quick I had a technician come and inspect my system despite the current Covdi-19 situation. The Initial phone call was on day 1; inspection as well as quote for an oil tank replacement (old one was leaking) on day 2 which was a Friday. Monday was a holiday and Tuesd...

DESCRIPTION OF WORK
Tune-Up & Oil Tank Replacement

CATEGORY heating oil companies

COST $2,160

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/21/2020

Images

Photo for Genove Oil & Air Co - 53 Williams St, Waltham, MA - 38533874

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SERVICE PROVIDER RESPONSE

Thanks [Member Name Removed]! We really appreciate the review. We look forward to providing you great service for many years.
5.0

03/06/2020

We found multiple issues with the heating system with our new house, and had to get a few service calls. We are glad to find Genove Oil & Air Co, they were very competent & professional, and fixed all the issues quickly and helped me understand the system better. Franco who does the scheduling is very accommodating, and kept me informed if the technicians were late. Frank and Richard (their Sr tec...

DESCRIPTION OF WORK
Fix heating system

CATEGORY heating & air conditioning/hvac

COST $300

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/25/2020

SERVICE PROVIDER RESPONSE

Thanks Quiegang! Congratulations on the new home! We look forward to providing you great service for many years.

Services Offered

Residential and commercial repair, replacement, installation of oil and gas boilers, furnaces, radiator, heat pumps, water heaters & air conditioning system, heating oil & Bioheat delivery, mini duct splits, ductless air conditioning.

Services Not Offered

NA

General Information
Free Estimates
Yes
Payment Options
MasterCard, Discover, Check, Visa
Senior Discount
No
Emergency Service
Yes
Warranties
Yes