FENSU Inc

We contacted Chris thru Angie's List and he responded promptly--he showed up early in the morning as scheduled.  He took all the necessary measurements and discussed all the options with us.  He came back to us with a proposal the same day, we agreed to it and the order was in shortly.  He communicated with us as soon as the panels arrived, which we really appreciate as we really couldn't stand the old and worn-out fence.  The Fensu crew arrived punctually for the installation and Chris came by during the day to ensure that everything was going ok.  The crew was incredibly pleasant to deal with.  They really took their time and earnest effort to make sure that we were satisfied with the result and we truly were.  It's very rare to still find people like them and I would hire them again without a doubt!

Everything worked out fine schedule-wise, as crew started and finished on the appointed date and time.  Crew was a pleasure to work with, and the new fence looks great.  Clean up was good as all construction debris was removed from work site.

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Fensu exceeded my expectations for all 3 of my fence installations (and the most recent repair as well).  The first fence was installed next to a low, stone wall.  I asked them to get the fence as close as possible to the wall, and they managed to get it closer than I thought they could (and probably dealt with some nasty concrete in the process).  The second fence was installed in cooperation with my neighbor.  Fensu coordinated both our needs and fixed several unsightly issues that we had with the old fences (poor gate placement, uneven alignments, etc.)  The third fence was installed in a very narrow space that also had a steep slope.  I told them to do whatever they thought would be best, given the limitations of the site.  The result was better than I imagined- absolutely straight, no damage to plants, and tied-in perfectly with the existing fence.  Overall VERY impressed with their work.

installed a new one to my exact specifications.  They were really easy to work with and professional.

Great job. punctual, good communicator. Would use them again.

From start to finish working with Fensu was easy and pleasant.  They got back to us very quickly and were highly professional.  There were some outstanding things about their service.  One is that their cost was easily about %30 percent less than other quotes we received.  The second thing is that they were able to come up with a creative, nice-looking solution to work with the zoning restrictions we had AND to meet the needs of two families who wanted similar but different things.  The third outstanding thing is that they were extremely patient because we changed our minds several times during the process.  I feel like many people would have been frustrated, but they just dealt with it like it was no big deal.
We were able to get a consult with them quickly, and then our fence was going up just a few short weeks after.  The team that put up the fence worked quickly, and were very friendly and professional.  
Fensu definitely exceeded our expectations, and now we are really happy with our fence! It's changed the look of the house so much, and really improved the curb appeal.  We would certainly hire them again in the future.

Chris was out point person from estimation all the way through to completing the work.  Very impressed with Chris and his crew on their professionalism and quality & timeliness of the work.  Chris even came back after a couple of months after the work was completed to check on their work and our (customer) satisfaction.  We found the whole process from a reasonable estimate to delivering what was promised very satisfying as a customer

Outstanding! From Doug measuring the job to Chris' always immediate response to Merlon and his crew who did the work I cannot say enough good things about this company. Very professional, hard working and polite. Highly recommended.

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More than 2 years ago I hired Chris from Fensu to install 100 feet of VINYL fencing to replace a stockade fence that had de-teriorated.  I was very pleased with the work done by his crew.  This past spring my neighbors built a 2 story addition and garage that required that they remove about half of my fence to gain access to the construction site. When the construction was complete Fensu returned to replace the fence and again did a superior job.  Because of the monumental amount of snow that we had this winter I noticed that the WOODEN fence and gate to the entrance of my property (which was installed previously by another company and did not need replacing at the time) had started to come apart because of all the snow the city plows had piled up against it.  I called Chris from Fensu to see if he could take a look at it.  He came this week and installed some brackets and now it looks as good as new.  When I asked him what I owed him he said "nothing"!  I was not expecting this - I was more than willing to pay him for his time.  All I know is that in the future I will not even waste my time calling anyone else for any fencing needs because as far as I am concerned Chris and Fensu are the best there is!

went great. the team was professional. Got the work done when promised. Would use again.

Fensu responded promptly to my original request for a quote and had a representative at my house within a week to walk through the project. The representative was very knowledgable and provided excellent feedback on a few questions we had regarding city regulations and some wonky angles. We rep came back a second time when we had minor changes to remeasure. We met with a few providers and Fensu's quote was received within 24 hours and was very competitive. After selecting them, they ordered materials and scheduled our job promptly. The installation crew was very courteous and worked around some poor weather to complete the job over 3 rainy days. Once the job was completed I had a miscommunications with my neighbor that was splitting the cost of the fence with me which caused a delay in making the final payment. They were very understanding of the situation. Overall a good experience

We had a really great experience working with Chris and Fensu. We first contacted him in April to get a quote for fencing in the yard. His quote was similar to another company we contacted, but I really appreciated his responsiveness - this guy is fast with emails. We had recently moved into our house, and had some crazy stuff going on in the back yard. Chris recommended we get that straightened out before moving forward with the fencing, so that a complete job could be performed at once. As our backyard situation evolved, we asked Chris to come back again to confirm/adjust the quote, and were frequently emailing him questions. I'm sure we were on the needier side of customers, fence installs shouldn't be complicated, but Chris never made me feel like I was bothering him. Ultimately, we chose a 5' privacy fence with lattice top, in tan. The fence was installed in October, and the crew finished in two days, they did a really terrific job. Please note the time frame of April-October was completely due to our not being ready for a fence install, I think Chris says to expect a max of 6 weeks lead time (2 at a minimum, that is how long it takes for materials to arrive).  If I need any other fencing in the future, I'll definitely be going back to Chris.

Fensu was great.  Fensu guided us through the fence design process.  The job was thoroughly evaluated and estimated by Fensu.  The Fensu price for the project was in-line with estimates received from other high quality fence installers.  The workers were nice, professional, competent and cleaned up thoroughly when the job was complete.  I would use and/or recommend Fensu without hesitation.

Everything went great. The cost was about the same as the other estimates I got. The work was done very well (and quickly - 9:30am-2:30pm) and got done before originally scheduled as they had a cancellation.

My wife and I solicited several estimates for our new backyard fence.  Fensu was one of the first companies to respond and come out to give us an estimate.  As it turned out, they were really the only company we needed to call.  From the moment Chris came out, it was clear he understood exactly what we were trying to accomplish in our yard and around our pool.  All of the other companies we talked to either got the design wrong or tried to layer on additional fees for the work (our backyard is not small and it is a bit hilly in spots).  Chris was very easy going and straightforward about things.  He provided a quote that we thought was reasonable and turned out to also be the best of the bunch.  We agreed to work with him and sent him a deposit.
When it came time to do the work, the team from Fensu was fantastic.  The whole job took them about 5 days (if you include the weekend when two guys came out to do some additional work).  They worked quickly, but also made sure to seek our input if they weren't 100% sure how to execute the design.  In the end, my wife and I are very happy we went with Fensu and would highly recommend them to anyone looking to get a new fence or repair their existing fence.

We were very happy with the work. In particular, the two guys who performed the work, George and Trey, did an amazing job. Our yard is partially sloped and not perfectly even in many places. In addition, we selected a scalloped style of fence, which is challenging to install on a slope. These guys were meticulous about the line and level of the fence, so that it looks great in spite of the shape of the yard. The job was completed in a reasonable amount of time and for a competitive price (fences are expensive!). We have received many compliments from neighbors and visitors about the fence. 

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They did a great job!

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