D-BOY MAYTAG HOME APPLIANCE CENTER

Excellent. Very honest friendly reliable. Will definitely be using in the future for any appliance issues!

Great! They came on time and the repair went well!

Everything went according to plan.

I have had consistently excellent purchasing and repair service from DBoy. I would not think of going anywhere else. Dan and Barbara are the best.

Terrible! Barbara is a liar. Myself, my landlord, and my girlfriend all confirmed with her that there is only part that could cause the issue because the unit is so basic it doesn't even have a thermometer or preheat indicator light. Barbara said she would check with the tech and call back. On return call, she confirmed it was the thermostat, and even said "it's a very basic unit, and could only be the thermostat." Also said to unplug unit and that would be fine until they could receive part and send someone out. Again, I told her if it was more then $200 we would discuss purchasing a new unit because the unit itself is online for $200 now. "Yup $139 will cover it. No problem." LIE. After speaking with my landlord, Barbara sent someone to unplug the unit that was already unplugged, and then stick D-Boy stickers all over my oven, fridge and washer/dryer, and charged $139 to unplug the already unplugged unit. Then another $135 to return with the part. The part installed does not work. Even though they took my checks, they stated they would only deal with my landlord. Extremely rude when questioning why it wasn't the $139 we were quoted. Barbara was argumentative with myself and my girlfriend. The other male that answeres the phone was verbally abusive and started yelling at me through the phone while I was at work. Basically they lied from the start. Lied about the $139 covering parts. Lied that someone needed to come out twice. Lied about the cost of the return visit. And finally, lied that the repair was completed.

unknown

Lowes, Home Depot, Best Buy: forget it.  We decided to go with a family-owned small business and couldn't be happier.  Our refrigerator broke on New Year's Eve, so we quickly made a trip to D-Boy.  Barbara was extremely helpful in researching possibilities for us, but we decided to go with a Maytag model that was in stock and on the floor.  Michael, the technician who installed our new refrigerator, was punctual, smart, friendly, professional, and went above and beyond in his efforts.  We couldn't be happier, and will certainly return to D-Boy for any future appliance needs.  Highly recommend this business.

They have always been satisfactory.  They always come when they say they will and always do exactly what needs to be done.  I have used them for many years.

Everything is fine and they had to install a hose on my dishwasher. They were here for about 45 minutes. It should have been $129.00 for the service, but they brought 2 men for the job and they charged me what might have been a fair rate, but that was not what they told me the cost was going to be. I did not know what the rate was going for this type of service. I provided the hose and I spent $175.00 for the service to have them simply install it. People need to be warned about repair organizations though, where they buy parts discounted and then they mark them up for the customers. I do use this company for my condo washer and dryer though, because there is no concern for cost there.

Mike, the gentleman with whom I dealt, was great.  He found three machines that matched my specifications and provided his opinion on each of them without being pushy which I liked.  In addition, the gentleman who installed the new dryer was very warm and gracious and did a good job.

I have been dealing with them for at least 15 years or at least since they opened up. They have always been prompt, courteous, fair and easy to work with. If you run into a problem, they are quick to respond.

People in the store were very nice and helpful, and there was no pressure. Microwave oven was in stock and they installed it the next week. Installers were very professional and did a great job.

They do a good job. We have used them for 15 years. They install the appliances for you. They take the appliance for you or help you move it.

My major problem with the whole repair event was that the final charge for fixing the defroster heater came to $360.00 which is roughly half the cost of a new, basic refrigerator like mine.

I will ask more questions to more service providers next time and not just rely on Angies List ratings.

I will also seek another repair service next time. Perhaps I will forgo service altogether and just buy a new appliance.

I feel that D-Boy should have told me that the repair would be almost half the cost of a new fridge.   Like a dummy, I thought the amount I paid on the first vist ($199) was going to be the total cost.

The oven of our 20yo Tappan gas stove quit working.  The stovetop worked, so it wasnt the gas line.
The serviceman (Dana) came at the appointed time, and brought an "ingition switch" with him.
He inspected the oven, determined that the old switch had worn out, and replaced it all within about an hour.
I received good service at a fair price.  I would hire these folks again.

Salesperson was very knowledgeable and helpful. The atmosphere was low-key and there was no pressure to purchase. A great shopping experience for someone who hates shopping! The delivery was on schedule, and the installation was professional and friendly.

The man at the store was very helpful, and honest too- basically steered us away from a more expensive model that wasn't any better than the one we bought. The installed the microwave quickly and during the time they told us they would be at our house.

We were very happy with the services they provided. They got the machine to be working again.

On time, polite, professional, efficient. Perfect.

My dryer broke so I called D-Boy on the recomendation of Angies List. They showed on time and did a great job at a reasonable price. I'd definately called them again should I need appliance repair

Very well. I appreciated the fact that they were honest to say nothing was wrong and in no way tried to find something to repair and charge me for it. Honest company.

I thought they were confident on the job and very quick. They did a great job and I would use them again in the future.

They were very prompt, courteous and efficient. They were also punctual and finished the work in timely manner. They did a very good job and I was very happy with their quality of service.

Very well.

D-Boy came out, diagnosed the problem and replaced the part. I have used them before and they have always done the job right.