Dan was very punctual in returning call. Bill set traps, caught squirrel and returned every day for about ten days to check traps and be sure there were no more getting into house. Called frequently to report progress. Installed metal facing to prevent future access to attic for squirrels.

Peter came by the day after I called for a full home evaluation and to set traps. He then came by every day after to check and re-set the traps. The service was great! I was very impressed.

From our very first call with Dan, he was polite, professional, and very responsive to the situation. He also was very respectful of our time. We also were impressed with his willingness to review the entire building (attic, roof, mansard windows, and basement included). While having the bats inside of the house was not a good experience, we were very glad to have Dan help us with keeping any others out.

Great company. Highly recommend as animal removal is not an easy job. Best left to the professionals which this company surely is.

On time, polite - did not recommend unnecessary services.

Mr. Master was extremely responsive to our request for a bid and clear in his communications, in explaining both why we have had bats living in our house, and what treatments would be most effective. [His home company's website has the most extensive information I've seen from a pest control specialist.] When we passed what another contractor had told us was the ''right time'' for treating for bats in the spring, Mr. Master very patiently explained the risks of going forward, but also said he'd work with us, since we wanted to complete the work before summer. He completed all work as estimated, and was open and honest about the fact that it was still possible to have a bat in our living space. [We have not, since the treatment in late spring.] Since he's very pleasant to work with, his work seems to be top quality, will return during business hours, if bats were present in the house, and guarantees his work for 2 years, we would not hesitate to use his services again.

They were prompt, pleasant to deal with, and dealt with the issues speedily. I first called them on a Thursday, they put in the traps on Monday, and the animals were removed by Wednesday. I was very satisfied.

He made some cost effective suggestions to help me save money. I've been very pleased with their work, and it seems like they're doing a really good job.

I'm very happy with Critter, the response was very fast and the price was very good for the amount of work, Thank You very much!

The workers were very prompt and courteous and showed up every day. They caught woodchucks, of which there seem to be an inexhaustible supply.

unknown

Showed up on time & answered all phone calls promptly. Gave an excellent assessment on preventing future problems with wildlife coming into the home.

Dan Master was quick to respond to my call to catch a pesky squirrel which had built a nest in our chimney. He called back the very same day, explained thoroughly the fee schedule & work to be performed, & arranged an appointment within just a few days. The fee was set up in such a way that an inspection cost of $199 is paid & then a charge per animal removed. At first this seemed like a lot, but when talking to other animal removal companies there were hidden or extra charges for things like taller ladders, additional traps etc. A technician arrived in a clearly marked vehicle wearing a uniform, was friendly, & provided a detailed report. Traps were set & they had our squirrel within a day!! They monitored for several days & felt comfortable saying the problem was solved. My only issue was the tech asked if I wanted covers placed over exterior vents & I had indicated no, he had placed them anyway, but when I brought this to Dan's attention he fixed it quickly.

They answered my call right away and sent information by email, answering my questions in a complete and professional manner both times. I decided not to have the work done, but I would certainly call Critter Control if I decide to have an animal removed in the future.

I found Dan to be immensely helpful and informative. He arrived on time and worked quickly. He had to climb through a small trap in a closet ceiling in order to get into the attic - not an easy task, and he thoroughly inspected hoping to catch the raccoon. He then had to climb the full length of his ladder in a stiff wind to reach the roof exterior which, since the house is built on a hill, amounted to a 3 story climb. He was very clear on stating the costs and explaining all aspects of live animal removal. I called several companies from Angie's List in this category, and I found Critter Control to be among the most reasonable, but more importantly the costs were explicit and precise, no surprises.

The service was great. They were very responsive, they did a great job of updating us on what was going on.

unknown

FANTASTIC. THEY DID A THOROUGH JOB AND WERE INCREDIBLY RESPONSIVE. I HIGHLY, HIGHLY RECOMMEND THEM.

THEY WERE EXCEPTIONAL. COMPLIED WITH WILDLIFE STANDARDS.

THEY PERFORMED THEIR SERVICE PROMPTLY, COURTEOUSLY, HUMANELY, AND WITH A SENSE OF HUMOR. I FOUND THEM VERY REASONABLY PRICED.